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Big Apple Hotel

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Overview of Big Apple Hotel

Big Apple Hotel

3.0 star property
3-star hotel in Montego Bay with 2 bars/lounges and outdoor pool

20 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Restaurant
  • Bar
Map
Queens Dr, Montego Bay, St. James Parish
Main amenities
  • 24-hour front desk
  • Breakfast available
  • Coffee/tea in a common area
  • Daily housekeeping
  • Front desk safe
  • Laundry service
  • Microwave in a common area
  • Outdoor pool
  • Restaurants and 2 bars/lounges
  • Snack bar/deli
  • Tour/ticket assistance
  • Wedding services
For families
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Free self-parking
  • Outdoor swimming pools
  • Private bathroom
  • Snack bar/deli

Room options

About this area

What's nearby

  • Doctor's Cave Beach - 2 min drive
  • Montego Bay Cruise Ship Terminal - 21 min drive
  • Rose Hall Great House - 16 min drive

Getting around

  • Montego Bay (MBJ-Sir Donald Sangster Intl.) - 1 min drive

Restaurants

  • Air Margaritaville - 8 min walk
  • Jamaican Bobsled Cafe - 8 min walk
  • Air Margaritaville II - 7 min walk
  • Wendy’s - 8 min walk
  • 27/27 Lounge - 3 min drive
Map

About this property

Big Apple Hotel

A great choice for a stay in Montego Bay, Big Apple Hotel is only 0.4 mi (0.7 km) from the airport. You can splash around at the outdoor pool, visit the restaurant for a bite to eat or unwind with a drink at one of the 2 bars/lounges.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 30 rooms

Arriving/Leaving

  • Check-in time from 6:00 AM until 5:30 AM
  • Late check-in subject to availability
  • Check-out time is 12:30 PM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • Pets allowed (dogs and cats only)*

Internet

  • Free WiFi in public areas
  • Free Wi-Fi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))

Parking

  • Free on-site self-parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 8:30 AM–10:30 AM
  • 2 bars/lounges
  • Coffee/tea in a common area
  • Free daily reception
  • Restaurant
  • Shared microwave
  • Snack bar/deli

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Tour/ticket assistance
  • Wedding services

Facilities

  • An outdoor pool
  • Safe-deposit box at front desk

Languages

  • English

Room amenities

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Towels

Stay connected

  • Complimentary wireless Internet access (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))

More

  • Daily housekeeping

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 10 for adults and USD 10 for children

Children & extra beds

  • Rollaway beds are available for USD 35.0 per day

Pets

  • Pets are allowed for an extra charge of USD 20 per accommodation, per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some on-site facilities.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

<p>This property does not have lifts.</p><p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Big Apple Hotel Hotel
Big Apple Hotel Montego Bay
Big Apple Hotel Hotel Montego Bay

Frequently asked questions

Does Big Apple Hotel offer free cancellation for a full refund?
Yes, Big Apple Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Big Apple Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Big Apple Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Big Apple Hotel?
Yes, cats and dogs are welcome. There's a charge of USD 20 per accommodation, per day.
Is parking offered on site at Big Apple Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Big Apple Hotel?
You can check in from 6:00 AM - 5:30 AM. Check-out time is 12:30 PM.
What is there to do at Big Apple Hotel and nearby?
Big Apple Hotel has 2 bars and an outdoor pool.
Are there restaurants at or near Big Apple Hotel?
Yes, there's an on-site restaurant.
What's the area around Big Apple Hotel like?
Big Apple Hotel is located a short 18-minute walk from Aquasol Beach Park.

Reviews

4.4

5.1/10

Cleanliness

6.1/10

Staff & service

4.2/10

Amenities

4.8/10

Property conditions & facilities

4.9/10

Eco-friendliness

Reviews

2/10 Poor

Woke up to a bug crawling on the bed. Ants were on the wall the small tv sat on a little table leaning on a wall. The bed was a Full not a Queen and the bedding was old with a couple stains on the sheets. No blanket/comforters.The bathroom ok we killed bugs on the floor iand the wall the water in the sink we just let it run to get hot to wash our hands. The shower was so dirty and old. It looked like a gas station off a highway bathroom with a shower super small. It was the worst stay every in all my travels. I can't believe Expedia offers this I have pictures to show. We stayed one nit and checked in to our resort the very next day. I felt so dirty that next morning we slept with our clothing on and on top of sheets so not telling what was crawling when we finally went to sleep. The taxi driver warned us that itit's a place she wouldn't stay but we were thinking only one night. Never again and I do not recommend. The place had fake advertisements of a club VIP and restaurant. Neither it sits off a very busy road of traffic. No nothing else. Hopefully this helps others. No I do not recommend once again. It is not a over night stay place I am sure most would have check right back out after entering the room.. I honestly wanted my MONEY back and the taxi driver did not lie. She said if you want me to come back and get you text me. She had people do that before but wanted to be honest with us. It made me question Expedia No No No It was more but that should be enough
Timika, 1-night trip
Verified Expedia guest review

10/10 Exceptional

My daughter and I traveled a day early and although it was a last minute booking we enjoyed our stay. Major and the ladies at the hotel were very friendly and kind. Peppers Restaurant was the best recommendation that we could have ever asked for.
View from our room
View from our room
Pepper’s Restaurant
Peppe’s Restaurant Bob Marley drink
Lakeita, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Brian, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Horrible experience. This property is a roach infested dump with rooms with smelly sheets and towels and missing light bulbs. While staying at the Big Apple,I fell in a ditch in the driveway which was covered with mini pools of water with a foul pungent like odor. To top this off, I was fraudulently charged for two rooms when I only occupied one. I have been trying to rectify the fraudulent activity for nearly 2 weeks and each time the answer from Expedia has remained the same:"we tried calling the hotel but the manager is not available". As one who as travel the world I can without a doubt say that the Big Apple is the worst place I have ever stayed at. I felt very unsafe and disgusted by this filthy place.STAY AWAY unless who want to be charged for room(s) you did not occupy or you enjoy staying in filth!
Karen, 2-night family trip
Verified Expedia guest review

2/10 Poor

sandra, 2-night trip
Verified Expedia guest review

2/10 Poor

The hotel has potential but the hotel needs upgrading. The rooms have a musty smell. It seems like the owner and workers stay on the compound. The water in the shower didn’t work. The shower have dead bugs. I was disappointed. We woke up to a knock at our door. It was a man asking for money. After that we left. We didn’t feel safe.
Ora, 6-night family trip
Verified Expedia guest review

2/10 Poor

Diane, 1-night trip
Verified Expedia guest review

4/10 Fair

Good ocean view. The room toward Queens Drive is noisy with vehicle sounds all day and night. No wash cloth or towels were provided. The toilet and showers need upgrading. The toilet would not flush properly.
Carla, 1-night trip
Verified Expedia guest review

2/10 Poor

DO NOT STAY HERE! Horrible!!! I booked 2 rooms for 5 people. Called and confirmed my room the morning of and was told we would have our rooms available to us. I also messaged on Expedia about my arrival and confirmation and received a response just saying “ok”. Upon our arrival we were told that they were fully booked. How is that possible after my money was taken, phone calls was made, and message confirmation???? The big heavy man had me come to his office which stunk since he was in there smoking. He was very condescending me telling me I shouldn’t be so upset and to put my bag down to talk to him. He then said he only had one room that they don’t normally rent out. When we went to check it out it was disgusting! IT SMELLED OF MOLD AND MILDEW. No be talkative, the windows cannot be opened, and the fan that was on was producing zero wind. It was insulting to show ANY one that room. He also tried to question the validity of me calling in which I pulled out my phone and called the same number again, and when the front desk rang he just stared at me. ZERO stars and this venue should be shut down and renovated. Horrible service! They also just had random people in the lobby, in which I believed lived there. It was just a very suspicious venue.
Julene, 1-night family trip
Verified Expedia guest review

2/10 Poor

kiome, 1-night trip
Verified Hotels.com guest review