Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

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All properties in La Fortuna, Alajuela (province), Costa Rica
1 room, 2 adults

Volcano Lodge Hotel & Thermal Experience

4-star4 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Children's pool
  • Free WiFi
  • Refrigerator
7 Km West From La Fortuna, La Fortuna, Alajuela, 50-4417, Costa Rica

Mountain lodge with 4 outdoor pools, near Ecotermales Fortuna
  • Free full breakfast, free WiFi, and free parking
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Children's pool
    • Free WiFi
    • Refrigerator
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

Costa Rica may have travel restrictions in place, including self-quarantine, due to COVID-19. Find out more

  • Incredible beautiful view to the Arenal volcano from our beautiful-clean-big thermal room…May 14, 2019
  • I love the garden and all the birds. The pool area with the hot springs and the swim up…Jan 28, 2019

Volcano Lodge Hotel & Thermal Experience

from €100
  • Superior Room, 2 Double Beds
  • Junior Suite
  • Superior Room (Thermal)
  • Junior Double Room, 1 King Bed
  • Superior Room, 1 King Bed (Thermal)
  • Superior Room, 1 King Bed

What’s around Volcano Lodge Hotel & Thermal Experience

Landmarks

  • Ecotermales Fortuna - 27 min walk
  • Ecoglide Arenal Park - 41 min walk
  • Arenal Volcano National Park - 3.1 mi / 5 km
  • Arenal Adventure World - 5.3 mi / 8.5 km
  • La Fortuna Waterfall - 5.3 mi / 8.6 km
  • Costa Rica Sky Adventures - 9.1 mi / 14.6 km
  • Butterfly Conservatory - 10.4 mi / 16.7 km

Getting around

  • Juan Santamaria Intl. Airport (SJO) - 131 min drive
  • La Fortuna (FON-Arenal) - 11 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Size

  • 66 cabins
  • Arranged over 1 floor

Arriving/leaving

  • Check-in time 3:00 PM-10 PM
  • Check-out time is noon

Restrictions related to your trip

  • Costa Rica may have travel restrictions in place, including self-quarantine, due to COVID-19.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Required at check-in

  • Credit card required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle*

Parking

  • Free onsite self parking

  • Wheelchair-accessible parking on site

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

The manager

The manager

Speaks: English, Spanish.

At the property

Food and drink
  • Free full breakfast daily
  • 2 bars/lounges
  • Restaurant
  • Swim-up bar
  • Room service (during limited hours)
Things to do
  • Hiking/biking trails on site
  • Horse riding/rental on site
  • Playground on site
  • Bicycle rentals nearby
  • Ecotours nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Rafting nearby
  • Scooter/moped rentals nearby
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop
Facilities
  • Year Built - 1999
  • Garden
  • Terrace
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
Languages Spoken
  • English
  • Spanish

In the cabin

Home comforts
  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
Things to enjoy
  • Patio
Freshen up
  • Private bathroom
  • Shower only
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Digital TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include deep-tissue massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Dining

Restaurante Sura - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Arenal Lobby Bar - This bar serves lunch and dinner. Happy hour is offered.

Recreation

On Site

  • Sauna
  • Hiking/biking trails on site
  • Horse riding/rental on site
  • Playground on site

Nearby

  • Bicycle rentals nearby
  • Ecotours nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Rafting nearby
  • Scooter/moped rentals nearby

Volcano Lodge Hotel & Thermal Experience’s small print

Also known as

  • Volcano Lodge & Springs
  • Volcano Thermal Experience
  • Volcano & Thermal Experience
  • Volcano Lodge Hotel & Thermal Experience Lodge
  • Volcano Lodge Hotel & Thermal Experience La Fortuna
  • Volcano Lodge Hotel & Thermal Experience Lodge La Fortuna
  • Volcano Lodge & Springs Fortuna
  • Volcano Springs
  • Volcano Springs Fortuna
  • Volcano Lodge Springs La Fortuna
  • Volcano Lodge Hotel Thermal Experience La Fortuna
  • Volcano Springs La Fortuna
  • Volcano Lodge Hotel Thermal Experience
  • Volcano Thermal Experience La Fortuna

Policies

Only registered guests are allowed in the guestrooms.

  • Hot springs access available from 10:00 AM to 10:00 PM.
  • This property does not have elevators.

    Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Personal protective equipment, including masks and gloves, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

    Individually-wrapped food options are available through room service.

    Each guestroom is kept vacant for a minimum of 24 hours between bookings.

    The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

    Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

    This property accepts credit cards, debit cards, and cash.

    This property reserves the right to pre-authorize the guest's credit card prior to arrival.

    Mandatory fees

    Deposit: USD 100 per stay

    Optional extras

    Airport shuttle service is offered for an extra charge

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Volcano Lodge Hotel & Thermal Experience

    • Does Volcano Lodge Hotel & Thermal Experience offer free cancellation for a full refund?
      Yes, Volcano Lodge Hotel & Thermal Experience does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • Is Volcano Lodge Hotel & Thermal Experience currently open?
      This property is closed from June 30 2020 to November 26 2020 (dates subject to change).
    • What are the cleanliness and hygiene measures currently in place at Volcano Lodge Hotel & Thermal Experience?
      This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
    • Is parking offered on site at Volcano Lodge Hotel & Thermal Experience?
      Yes, there's free self parking.
    • Is there a pool at Volcano Lodge Hotel & Thermal Experience?
      Yes, there are 4 outdoor pools and a children's pool.
    • Are pets allowed at Volcano Lodge Hotel & Thermal Experience?
      Sorry, pets and service animals aren't allowed.
    • What are the check-in and check-out times at Volcano Lodge Hotel & Thermal Experience?
      You can check in from 3:00 PM - 10 PM. Check-out time is noon.
    • Are there restaurants at or near Volcano Lodge Hotel & Thermal Experience?
      Yes, there's an onsite restaurant, Restaurante Sura. Nearby restaurants include Altamira (9-min walk), Benedictus (13-min walk), and Restaurante Mi Casa (3 mi).
    • Is airport shuttle service offered by Volcano Lodge Hotel & Thermal Experience?
      Yes, an airport shuttle is available.
    • What is there to do near Volcano Lodge Hotel & Thermal Experience?
      Recommended spots to visit include Ecotermales Fortuna (1.4 mi) and Ecoglide Arenal Park (2.1 mi), along with Arenal Volcano National Park (3.1 mi) and Arenal Adventure World (5.3 mi).

    Recent reviews

    Exceptional 9.4 From 1,054 reviews

    Exceptional 10.0
    STAY HERE and not at Los Lagos!!
    We've been to Costa Rica numerous times and always try different hotels out. This one was great from beginning to end. The staff were all so polite and professional. Because of Covid we were nervous if everyone would be wearing masks and being protective of others but not one of the staff removed their masks. Most guests wore theres also except for when they were eating or walking the grounds with no one around. We were in one of the hot springs when they were closing the restaurant and although everyone was gone except the 4 staff members each of them kept their masks on the whole time. There was no dipping under the nose or removing because no one was around. It was exceptional to see the level of respect they gave to each other and every guest, and something Americans can learn from so that tourism can survive. The rooms were also very clean, the beds were comfortable, the sheets stayed dry and the shower pressure was strong. We tried Los Lagos Resort after staying here for 3 nights and we ended up angry and checking out after one night because guests were rude, started playing loud music at 1130pm and when we tried calling the front desk and security no one answered. Beds were terrible, sheets were damp because they were so cheap, the AC barely worked and the bathrooms were old and gross and small rugged towels. So we came back to Volcano Lodge for our last night and enjoyed our last day of vacation.
    Annie, us3 night business trip
    Exceptional 10.0
    The best, in love with Costa Rica
    This hotel is amazing, the room have a beautiful view, the breakfast is sooooo good, the service is excelent, the pool and thermals are great, I will recomend this hotel to everyone you won't regret it. Thank you for making my trip more enjoyable.
    Gloria, us3 night family trip
    Exceptional 10.0
    Amazing experience- would go back just to stay here again!
    Robert, us2 night trip
    Exceptional 10.0
    Unforgettable!!
    My husband and I stayed at Volcano lodge to bring in the New Year 2021. We splurged and got the room with private hot spring on our porch. Wow, I have to say we were beyond happy with our decision. The view of the Volcano is unforgettable. All the staff was kind. Food and drinks reasonably priced and tasty. Hot springs were VERY therapeutic, we even indulged in the community hot springs. There was an entertainment area in the front of the property and we enjoyed pool, darts & corn hole games. Great way to start 2021. Highly recommend!!
    Nicole, us2 night trip
    Exceptional 10.0
    Family vacation
    family trip good experience, nice place to stay close to many places
    Andres, us2 night family trip
    Exceptional 10.0
    Get the Superior Thermal room!!
    Highly recommend the superior thermal room with a private hot spring tub on your own patio. That was what made this place amazing! And the fabulous staff, too!
    Leyna, us6 night trip with friends
    Exceptional 10.0
    Everything when we arrived I was greeted by a young lady with a mask and stood her distance while explaining the ck in procedure. After ck in the grounds and springs were perfect in a jungle setting Just relaxing
    us1 night romance trip
    Exceptional 10.0
    Fantastic hotel with great facilities, friendly helpful staff and excellent onsite thermal pools.
    Mike_H, gb4 night romance trip
    Very Good 8.0
    beautiful place! Most of the staff were great, except the bartenders at the lobby bar. It was like we were bothering them! There was supposed to be activities by the pool each day but there were none. Would stay again as these are little things that don't make or break it for us.
    us2 night romance trip
    Very Good 8.0
    Small basic room but was clean good for one night stay
    Ralph, us1 night trip

    Volcano Lodge Hotel & Thermal Experience