Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

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All properties in Xpu-Ha, Quintana Roo, Mexico
1 room, 2 adults

Barceló Maya Tropical - All Inclusive

4-star4 stars
Great for families

Good to know

  • Babysitting or childcare (surcharge)
  • Children's club
  • Children's club (free)
  • Children's pool
Carretera Chetumal - Puerto Juarez, Km 266.3, Xpu-Ha, QROO, 77750, Mexico

Upscale beachfront property with spa, near Ecopark Kantun Chi
  • Free buffet breakfast, free WiFi, and free parking
  • Great for families

    Good to know

    • Babysitting or childcare (surcharge)
    • Children's club
    • Children's club (free)
    • Children's pool
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book. 

  • Very nice place, great pools and nice staff, easy snokling with in front of the hotel. We…Dec 11, 2020
  • The beach was the most beautiful white sand. The resort is one of possibly 5 all next to…Nov 28, 2020

Barceló Maya Tropical - All Inclusive

from €188
  • Superior Room
  • Superior Room - single occupancy
  • Junior Suite Oceanfront Premium Level
  • Junior Suite Oceanfront Premium Level - single occupancy

What’s around Barceló Maya Tropical - All Inclusive

Landmarks

  • On a private beach
  • Xpu-ha Beach - 26 min walk
  • Ecopark Kantun Chi - 9 min walk
  • Cenote Cristalino - 12 min walk
  • Puerto Aventuras Golf Club - 29 min walk
  • Puerto Aventuras Marina - 36 min walk
  • Akumal Beach - 9.7 mi / 15.5 km
  • Xcaret Eco Theme Park - 11.2 mi / 18 km

Getting around

  • Cancun Intl. Airport (CUN) - 71 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Size

  • 478 rooms
  • Arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-6:00 PM
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. An airport shuttle service (surcharge) is available on request.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare*

  • Free children's club (ages 4 - 12)

Pets

  • Pets not allowed

Internet

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free uncovered onsite self parking

  • Wheelchair-accessible parking on site

  • Height restrictions apply for onsite parking

Payment types at the property

  • Cash
* See small print for additional details or extra charges

At the property

Taking the kids?
  • Children's club (free)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (surcharge)
Food and drink
  • Free buffet breakfast daily
  • 4 restaurants
  • 4 bars/lounges
  • 3 beach bars
  • Coffee shop/café
  • Snack bar/deli
  • Swim-up bar
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Fitness classes on site
  • Basketball on site
  • Playground on site
  • Rowing or canoeing on site
  • Sailing on site
  • Scuba diving on site
  • Snorkeling on site
  • Volleyball on site
  • Windsurfing on site
  • Golfing nearby
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 9999
  • Conference space size (meters) - 929
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 2
  • Year Built - 2006
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Terrace
Accessibility
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible on-site restaurant
  • Closed captioned TV
  • Grab bar - in shower
Languages Spoken
  • English
  • French
  • Italian
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Things to enjoy
  • Furnished balcony or patio
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages

  • Buffet and à la carte meals, snacks, and local beverages included
  • In-room minibar (all beverages included)
  • Meals and beverages at companion properties
  • Dining availability limited at one or more venues
  • Limited gourmet or à la carte dining

Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.

Water activities
  • Kayaking
  • Snorkeling
  • Windsurfing

Land activities
  • Fitness facilities
  • Miniature golf
  • Tennis
  • Volleyball

Lessons/classes/games
  • Dancing

Kids' club
  • Supervised activities for children between 4 and 12 years old

Entertainment
  • Access to onsite clubs
  • Onsite live performances

Not included
  • Motorized water sports
  • Premium and/or non-domestic beverages
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Offsite tours

Spa

Guests can indulge in a pampering treatment at the property's full-service spa, U SPA. Massages are available on the beach and in the spa; other services include deep-tissue massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily.

Recreation

On Site

  • Fitness facilities
  • Health club
  • Outdoor tennis courts -
  • Sauna
  • Steam room
  • Tennis on site
  • Fitness classes on site
  • Basketball on site
  • Playground on site
  • Rowing or canoeing on site
  • Sailing on site
  • Scuba diving on site
  • Snorkeling on site
  • Volleyball on site
  • Windsurfing on site

Nearby

  • Golfing nearby

Barceló Maya Tropical - All Inclusive’s small print

Also known as

  • Barceló Maya Tropical All Inclusive All-inclusive property
  • Barcelo Maya Tropical All Inclusive Hotel Xpu-Ha
  • Barcelo Maya Tropical All Inclusive Hotel
  • Barceló Maya Tropical All Inclusive Xpu-Ha
  • Barcelo Maya Tropical All Inclusive
  • Barceló Maya Tropical Xpu-Ha
  • Barceló Maya Tropical Inclusi
  • Barceló Maya Tropical - All Inclusive Xpu-Ha
  • Barceló Maya Tropical - All Inclusive All-inclusive property
  • Barceló Maya Tropical All Inclusive
  • Barcelo Maya Tropical All Inclusive Xpu-Ha
  • Barcelo Maya Tropical Xpu-Ha
  • Barcelo Tropical
  • Barcelo Tropical Maya
  • Maya Tropical
  • Maya Tropical Barcelo
  • Tropical Barcelo

Policies

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

  • Pool access available from 9:00 AM to 7:00 PM.
  • Parking height restrictions apply.

    Guests must contact this property in advance to reserve onsite parking.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property.

    Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

    Individually-wrapped food options are available for breakfast and through room service.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    For transfers, guests must contact the property before arrival at the number on the booking confirmation.

    This property accepts credit cards, debit cards, and cash.

    Mandatory fees

    You’ll be asked to pay the following charges at check-in or check-out:

    • Sanitation services: USD 1.5 per night

    Optional extras

    Early check-in can be arranged for an extra charge of USD 100 (subject to availability)

    Late check-in between 12:30 AM and noon can be arranged for an extra charge of USD 100

    Late check-out can be arranged for an extra charge of USD 100 (subject to availability)

    Babysitting/childcare is available for an extra charge

    Airport shuttle service is offered for an extra charge of USD 123 per vehicle (one-way)

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Barceló Maya Tropical - All Inclusive

    • Does Barceló Maya Tropical - All Inclusive offer free cancellation for a full refund?
      Yes, Barceló Maya Tropical - All Inclusive does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • What are the cleanliness and hygiene measures currently in place at Barceló Maya Tropical - All Inclusive?
      This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
    • Is parking offered on site at Barceló Maya Tropical - All Inclusive?
      Yes, there's free self parking.
    • Is there a pool at Barceló Maya Tropical - All Inclusive?
      Yes, there are 2 outdoor pools and a children's pool. Guests have pool access from 9:00 AM to 7:00 PM.
    • Are pets allowed at Barceló Maya Tropical - All Inclusive?
      Sorry, pets aren't allowed.
    • What are the check-in and check-out times at Barceló Maya Tropical - All Inclusive?
      You can check in from 3 PM - 6:00 PM. There's a charge of USD 100 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of USD 100 (subject to availability). Express check-in and check-out are available.
    • Are there restaurants at or near Barceló Maya Tropical - All Inclusive?
      Yes, there are 4 onsite restaurants. Nearby restaurants include Jessie Gelato (2 mi), The Pub (2 mi), and Dos Chiles (2 mi).
    • Is airport shuttle service offered by Barceló Maya Tropical - All Inclusive?
      Yes, an airport shuttle is available. The charge is USD 123 per vehicle one-way.
    • What is there to do near Barceló Maya Tropical - All Inclusive?
      Recommended spots to visit include Ecopark Kantun Chi (9-min walk) and Cenote Cristalino (12-min walk), along with Xpu-ha Beach (1.3 mi) and Puerto Aventuras Golf Club (1.5 mi).

    Recent reviews

    Very Good 8.4 From 425 reviews

    Exceptional 10.0
    Excellent
    Jordan, us6 night family trip
    Exceptional 10.0
    Staff was excellent. Temperature checks at all restaurants during COVID. Very clean and nice place. We stayed during a tropical storm and a hurricane in one week. The pace still served food and had the pool and beach cleaned up the next day.
    Williams, us8 night trip with friends
    Exceptional 10.0
    One of the best resorts in riviera maya. definitely will be back soon
    Profepix, us10 night family trip
    Exceptional 10.0
    Beautiful water and very clean facilities. The food that they serve is very good.
    John, us5 night romance trip
    Poor 2.0
    We stayed only two nights instead of eleven nights due to Coronavirus. They did not refund for nine nights and made us stupid. Very bad customer service in that situation.
    Olga, us11 night family trip
    Exceptional 10.0
    All amenities were amazing and huge, and there is a lot of stuff to do!.A lot of restaurants with many options available, a mini market for shopping, you can practice sports (diving, snorkel), have a walk by the incredible beach. The staff always very nice and helpful. Rooms very spacious and clean. 10 / 10! Definitely we will come back.
    Edgar, gb7 night romance trip
    Exceptional 10.0
    We were upgraded to the Adults Only section it was a fantastic stay!
    us6 night family trip
    Good 6.0
    The property was beautiful, everything was well kept up with. Food was a lot better this time around. The downfall was that we were surprised once we got there that everyone from ages 18-23 had to pay a $500 deposit that we did get back due to spring break. We were not made aware of this before hand. We also book to stay at tropical, as we had been there before and knew that this was where we would have the most fun as we all are in our early 20's. Once getting there they did not know where we were supposed to stay because they did not have a room for us. So they said they upgraded us to Barcelo Maya beach. This was upsetting because we wanted to be where we booked at. Once we were taken to beach, they told us we were not there either and that we were upgraded to the adults only resort, Barcelo maya riviera. Yes, it was absolutely beautiful and amazing, but very boring there as everyone was much much older than us and nothing fun was going on. We felt judged by the guests there, so we walked down the beach to the other parts of the resorts everyday. Check in took hours because we were taken to three different parts of the resort. Very disappointed, as our original stay back in May was much easier. We did end up making the most of the stay and I appreciate them trying to fix their over booking issue by upgrading our room, but that is not what we booked and we wanted to be around people our age at Tropical.
    Amber, us5 night family trip
    Exceptional 10.0
    This property is brand new and the service was wonderful. Staff was simply amazing and everything was clean . The staff works really hard and still have a smile in their faces. They provide amazing service without expecting anything in return. We were upgraded since we have been there three times. We got clean towels twice a day . The night shows are excellent and their pool party is so much fun . There are several restaurants to choose from and that really made it easier for us to always plan our meals. I’m sure going back next year with my family .
    us6 night family trip
    Exceptional 10.0
    Was a nice surprise got upgraded to the new adult only resort was an awesome place
    us7 night family trip

    Barceló Maya Tropical - All Inclusive