H10 Big Sur Boutique Hotel

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Outdoor pool
Outdoor pool
Outdoor pool
View from room

Overview of H10 Big Sur Boutique Hotel

H10 Big Sur Boutique Hotel

4.0 star property
Adults-only beach hotel with outdoor pool, near Siam Park

8.8/10 Fabulous

395 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • Bar
The price is €137
Price available on 29/08/2022
Map
Avenida Juan Carlos I, 28, Los Cristianos, Arona, Tenerife, 38650
Main amenities
  • Daily housekeeping
  • Near the beach
  • 2 restaurants and bar/lounge
  • Outdoor pool
  • Rooftop terrace
  • Fitness centre
  • Sauna
  • Steam room
  • Pool bar
  • Room service
  • Spa services
  • Terrace
For families
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • Los Cristianos Beach - 1 min drive
  • Las Vistas Beach - 8 min drive
  • Playa de las Américas - 6 min drive
  • Siam Park - 9 min drive
  • Puerto Colon Marina - 12 min drive
  • Fanabe Beach - 12 min drive
  • El Duque Beach - 14 min drive
  • La Tejita Beach - 15 min drive

Getting around

  • Tenerife (TFS-Tenerife South) - 19 min drive
  • La Gomera (GMZ) - 113 min drive

About this property

H10 Big Sur Boutique Hotel

4-star eco-friendly hotel near Siam Park
Take advantage of a poolside bar, a rooftop terrace and mini golf at H10 Big Sur Boutique Hotel. Adventurous travellers may like the cycling and aerobics at this hotel. For some rest and relaxation, visit the sauna or steam room, and indulge in a massage. Enjoy a poolside location and more at the two on-site restaurants. Free in-room WiFi is available to all guests, along with a garden and a hair salon.
Additional perks include:
  • An outdoor pool
  • Free self-parking
  • Bike hire, tour/ticket information and bike tour information
  • Bike parking, a 24-hour front desk and multilingual staff
  • Guest reviews speak highly of the quiet location and helpful staff
Room features
All guest rooms at H10 Big Sur Boutique Hotel include thoughtful touches, such as Laptop workspace and air conditioning, as well as amenities, such as complimentary wireless Internet access and in-room safe (surcharge).
Other conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with eco-friendly toiletries and showers
  • TVs with cable channels
  • Wardrobes/cupboards, balconies and coffee/tea makers

Languages

Dutch, English, French, German, Italian, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)
Follows the standard cleaning and disinfection practices of Safety Program (H10 Hotels)
Follows the industry cleaning and disinfection practices of European Holiday Home Association (EHHA - Europe) and COVID-19 Guidelines (WHO)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 167 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in time from 2 PM until midnight
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered on-site self-parking
  • Wheelchair-accessible parking on site

Other information

  • Designated smoking areas
  • Caters to adults only

Property amenities

Food and drink

  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Room service
  • Snack bar/deli

Travelling with children

  • Mini golf

What to do

  • Fitness classes
  • Mini golf
  • Bike tour information
  • Beach nearby
  • Mountain biking nearby
  • Jet-skiing nearby
  • Scuba-diving nearby
  • Scooter/moped hire nearby
  • Segway hire/tours nearby
  • Skydiving nearby
  • Zip-lining nearby

Working away

  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Bike hire

Facilities

  • 1 building/tower
  • Built in 1967
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Fitness centre
  • An outdoor pool
  • Bike parking
  • Spa services
  • Sauna
  • Steam room

Accessibility

  • Lift
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Handrails in stairwells
  • Close-captioned TV
  • Low-height worktop and sink
  • Lever door handles
  • Well-lit path to entrance
  • Step-free path to entrance
  • Pool access ramp on site

Languages

  • Dutch
  • English
  • French
  • German
  • Italian
  • Russian
  • Spanish

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Dressing gowns and slippers

Sleep well

  • Blackout curtains
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (surcharge)
  • Eco-friendly toiletries
  • LED light bulbs
  • Recycling

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages and sports massages.

Dining

Blue Ray – This restaurant serves breakfast and dinner.
Cactus Bar – This poolside bar serves lunch and light fare.

Awards and affiliations

Green/Sustainable Property
This property participates in Biosphere, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Fees & policies

Optional extras

  • Safes in guest rooms can be used for EUR 18 per week

Pool, spa, & gym (if applicable)

  • Pool access available from 9:30 AM to 6:00 PM
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) and Safety Program (H10 Hotels) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of European Holiday Home Association (EHHA - Europe) and COVID-19 Guidelines (WHO).

Policies

This property uses eco-friendly cleaning products.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December.

A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December.

Also known as

H10 Big Sur Boutique Hotel Arona
H10 Big Sur Boutique Hotel
H10 Big Sur Boutique Arona
H10 Big Sur Boutique
Hotel H10 Big Sur Tenerife/Los Cristianos
H10 Big Sur Hotel Arona
H10 Big Sur Boutique Hotel Hotel
H10 Big Sur Boutique Hotel Arona
H10 Big Sur Boutique Hotel Hotel Arona

Frequently asked questions

Overall score and ratings

8.8

Fabulous

9.1/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.7/10

Property conditions & facilities

8.8/10

Eco-friendliness

10/10 Exceptional

Very nice hotel.
Hotel was very clean, amazing view and staff very friendly.
Ramil, 1-night trip
Verified Hotels.com guest review

4/10 Fair

1-night trip
Verified Hotels.com guest review

8/10 Very good

Deborah, 7-night trip
Verified Hotels.com guest review

4/10 Fair

Disappointing
Room not clean on arrival hair ball in bathroom toenail on the floor dusty floor. Staff not friendly shouted at for taking a breakfast coffee outside. Food average was very good but not now.
Jayne, 7-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

William, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

N, 8-night trip
Verified Hotels.com guest review

10/10 Exceptional

The best Hotel in the area by a long way
geoffrey, 1-night romance trip
Verified Expedia guest review

6/10 Good

If you’re deaf it’s great!
The hotel was fine, bed comfortable and rooms are nice. However, I had to move room three times. Mainly due to the awful loud entertainment of the hotel opposite the rear of the hotel. It goes on until at least 11pm so if you don’t want to go to sleep before then you’ll be ok. There’s no way you can sleep as it’s really loud. Other guests also ruined my trip by letting their room doors slam all hours of the day and night (even 03:50!). Just a real lack of consideration for others. The staff are all nice, especially the restaurant staff. All reception were also lovely with exception of one man who I think was the manager. He was rude on the phone after I left a TA review mentioning my lack of sleep.
Amy, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Been there before and enjoyed it, good food, good entertainment, good hotel. Spot w!!
Peter, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great hotel and location but could be better
The hotel was great the staff where excellent the only problem was there was not enough of them cut backs after covid we think. Would go back again the location was great the room was fine except a phone in the room no directory couldn't even call reception there was a emergency phone in the lift same thing nothing even written on them. The pool bar couldn't open till the restaurant closed due to staff shortage so couldn't get a coffee in the morning and miss breakfast was not allowed to take a coffee out of the restaurant to sit out side this hotel needs looking at reception was busy in the after again only one member of staff on the desk.
Kevin, 9-night trip
Verified Hotels.com guest review