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Zenitude Hôtel - Résidences Toulouse Métropole

3.0 star property
3-star Toulouse aparthotel with outdoor pool

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Zenitude Hôtel - Résidences Toulouse Métropole

Photo gallery for Zenitude Hôtel - Résidences Toulouse Métropole

Outdoor pool, pool loungers
Front of property
Superior Apartment, 1 Bedroom
Lobby sitting area
Fridge, microwave, coffee/tea maker, electric kettle

Overview of Zenitude Hôtel - Résidences Toulouse Métropole

7.8 out of 10 Good
7.8/10 Good

Property highlights

  • Pet-friendly
  • Pool
  • Parking available
  • Gym
  • Kitchenette
  • Refrigerator
Map
1 Allee Antoine Osete, Toulouse, Haute-Garonne, 31100
Main amenities
  • 210 smoke-free apartments
  • Daily housekeeping
  • Outdoor pool
  • Breakfast available
  • Fitness centre
  • Self parking
  • Terrace
  • Air conditioning
  • Snack bar/deli
  • Self-serve laundry
  • Multilingual staff
  • Concierge services
Feel at home
  • Playground on site
  • Kitchenette
  • Premium TV channels
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

View all photos for Superior Apartment, 1 Bedroom

Superior Apartment, 1 Bedroom

Superior Apartment, 1 Bedroom

  • 32 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 4 Single Beds

View all photos for Family Apartment, 1 Bedroom

Desk, soundproofing, WiFi, bed sheets

Family Apartment, 1 Bedroom

  • 37 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 5
  • 1 Queen Bed, 1 Single Bed and 1 Double Sofa Bed

View all photos for Studio

Studio

Studio

  • 18 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Apartment, 1 Bedroom

Desk, soundproofing, WiFi, bed sheets

Standard Apartment, 1 Bedroom

  • 27 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed

About this area

What's nearby

  • In Toulouse Left Bank
  • Place du Capitole - 8 min drive
  • Capitole de Toulouse - 8 min drive
  • Airbus - 10 min drive
  • Cite de l'Espace - 14 min drive
  • African Safari Zoo - 18 min drive

Getting around

  • Blagnac Airport (TLS) - 11 min drive
  • Le TOEC Station - 8 min walk
  • St. Cyprien-Arenes Station - 19 min walk
  • Lardenne Station - 28 min walk
  • Zénith Tram Stop - 9 min walk
  • Arenes Station - 17 min walk
  • Fontaine Lestang Station - 22 min walk

Restaurants

  • Les 4 Petits Cochons - 9 min walk
  • Asado Café - 11 min walk
  • Quick - 20 min walk
  • La Mamma - 20 min walk
  • Pizza Toec - 11 min walk
Map

About this property

Zenitude Hôtel - Résidences Toulouse Métropole

Zenitude Hôtel - Résidences Toulouse Métropole is a great choice for a stay in Toulouse. Guests can take a dip in the outdoor pool, or visit the fitness centre for a workout. A snack bar/deli and a terrace are offered, and apartments have conveniences such as fridges and microwaves. The property is only a short walk to public transportation: Zénith Tram Stop is 9 minutes away.

Languages

Arabic, Bosnian, Croatian, English, French, German, Italian, Portuguese, Serbian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Sanitary Protocol (UNPLV - France)

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
This information is provided by our partners.

At a glance

Arriving/Leaving

  • Check-in time from 3 PM until 9:30 PM
  • Express check-in available
  • Early check-in subject to availability
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open Monday - Sunday (7:00 AM - 9:30 PM)
  • Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • No cots (infant beds)

Pets

  • Pets allowed (1 total)*
  • Service animals welcome

Property amenities

Pool/Spa

  • Outdoor pool
  • Sunloungers

Internet

  • Free WiFi

Parking and transport

  • Self parking on site (EUR 8 per night)

Family friendly

  • Playground

Kitchenette

  • Fridge
  • Microwave
  • Cookware/dishes/utensils
  • Electric kettle
  • Coffee/tea maker

Dining

  • Continental breakfast available for a fee daily 7 AM–10:30 AM: EUR 12 for adults and EUR 6 for children
  • Snack bar/deli

Bedrooms

  • Bed sheets provided

Bathrooms

  • Partially open bathroom
  • Bath
  • Towels provided
  • Eco-friendly toiletries

Entertainment

  • 20-inch flat-screen TV with premium channels

Outdoor areas

  • Terrace

Laundry

  • Laundry facilities

Work spaces

  • Desk

Comfort

  • Air conditioning
  • Heating

Pets

  • Service animals exempt from fees
  • Pet friendly
  • EUR 6 per pet per day (maximum EUR 5 per stay)
  • 1 total pets

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • In-room accessibility (selected rooms)
  • Low-height worktop and sink
  • Raised toilet seat
  • Soundproofing
  • Wheelchair-accessible
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Multilingual staff
  • Phone
  • Luggage storage

Location highlights

  • Near a metro station

Things to do

  • Fitness centre

General

  • 210 rooms
  • 5 floors
  • 1 building
  • Built in 2005
  • At least 80% of food locally sourced

Special features

Awards and affiliations

Eco-certified property
This property participates in Green Key – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Fees & policies

Refundable deposits

  • Deposit: EUR 200 per accommodation, per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 1.65 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • WiFi is available in guest rooms for an extra charge
  • Continental breakfast is offered for an extra charge of approximately EUR 12 for adults and EUR 6 for children
  • Early check-in can be arranged for an extra charge of EUR 10 (subject to availability)
  • Late checkout can be arranged for an extra charge of EUR 10 (subject to availability)
  • Housekeeping is available for an additional fee

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 6 per pet, per day (maximum EUR 5 per stay)

Parking

  • Self-parking costs EUR 8 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Sanitary Protocol (UNPLV - France).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property uses eco-friendly cleaning products.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards. Cash is not accepted.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Guests traveling with a service animal must contact the property prior to arrival.

Also known as

Appart'City Toulouse Hippodrome House
Appart'City Hippodrome House
Zenitude Hôtel-Résidences Toulouse Métropole House
Appart'City Hippodrome
Appart City Hotel Toulouse
Appart City Toulouse Hippodrome
Zenitude Hôtel-Résidences Métropole House
Zenitude Hôtel-Résidences Métropole
Zenitude Hôtel Résidences Toulouse Métropole
Zenitude Hôtel Résidences Toulouse Métropole
Zenitude Hôtel - Résidences Toulouse Métropole Toulouse
Zenitude Hôtel - Résidences Toulouse Métropole Aparthotel

Frequently asked questions

Does Zenitude Hôtel - Résidences Toulouse Métropole offer free cancellation for a full refund?
Yes, Zenitude Hôtel - Résidences Toulouse Métropole does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Zenitude Hôtel - Résidences Toulouse Métropole?
This property confirms that disinfectant is used to clean the property and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Zenitude Hôtel - Résidences Toulouse Métropole?
Yes, there's an outdoor pool.
Are pets allowed at Zenitude Hôtel - Résidences Toulouse Métropole?
Yes, pets are welcome, with a limit of 1 total. There's a charge of EUR 6 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at Zenitude Hôtel - Résidences Toulouse Métropole?
Yes. Self-parking costs EUR 8 per night.
What are the check-in and check-out times at Zenitude Hôtel - Résidences Toulouse Métropole?
You can check in from 3 PM - 9:30 PM. There's a charge of EUR 10 for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge of EUR 10 (subject to availability). Express check-in is available.
What is there to do at Zenitude Hôtel - Résidences Toulouse Métropole and nearby?
Zenitude Hôtel - Résidences Toulouse Métropole has an outdoor pool and a fitness centre.
Does Zenitude Hôtel - Résidences Toulouse Métropole have a kitchen or kitchenette?
Yes, there is a kitchenette, which also includes a fridge, a microwave and cookware.
What's the area around Zenitude Hôtel - Résidences Toulouse Métropole like?
Zenitude Hôtel - Résidences Toulouse Métropole is a short 9-minute walk from Zénith Tram Stop and 17 minutes' walk from Zenith de Toulouse.

Reviews

7.8

Good

8.2/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Exceptional

Rachel, 1-night trip
Verified Expedia guest review

2/10 Poor

BEWARE
This was the worst hotel I ever stayed at. PLEASE BEWARE! The room they gave me was not cleaned, stains everywhere, my son stepped on a dirty tissue, toliet was not flushed. There were rusty scissors just sitting on kitchen counter, it was horrible. Also, I had 6 luggages and they put me on the 4th floor which I thought was strange. The entire place did not smell right. I got a bottle of wine and they had no opener. I was suppose to be staying for 3 nights but I left after 2-3 hours once I was able to change my flights. They did not respond to any of my issues until about a week later and refused a refund and are telling me I stayed 2 full days. Now I am stuck disputing this with hotels.com ( who I use all the time and expected more help from) and with my credit card company now. This was so disappointing
Noel, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Jacueline, 1-night trip
Verified Hotels.com guest review

8/10 Very good

The entrance to the hotel is a little bit hidden and it's not very obvious where to go when you've reached it. This might be a real challenge when you come in darkness. The inner courtyard could be more pleasant. It would definitely benefit from some flower beds or shrubs around. Also, I would be happy if there was any English channel available on the TV in the room.
Andrew, 1-night romance trip
Verified Expedia guest review

2/10 Poor

Awful
Receptionist was rude, we were asked to leave and didn't get money back, receptionist wouldn't let us in room to pack, she packed our stuff and my earrings are missing and some clothes, we were there 1 hour and had to leave, still waiting for refund as we didn't even stay but charged for 3 nights Avoif
Sarah, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Jawad, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Customer service is great. The property is close to bus stop and the supermarket is next door. Staffs are friendly and thw manager is a great guy. He help us most of the time to what to do around the coty.
4-night family trip
Verified Expedia guest review

8/10 Very good

Good room a little way out of town
The location was quite hard to find and a longer walk into town than I had expected however there was a bar restaurant a few minutes walk down the road. Room was very good with a cplimentary bottle of water, a fridge and kitchenette
Bridge at Toulouse
Jacqueline, 1-night trip
Verified Hotels.com guest review

6/10 Good

Noisy hotel with safe parking
Hotel was a good walk from the nearest metro but safe parking for our car. The room is ok unless its hot and you need to open the window, then its very noisy from 6:30am due to aircraft flying in to land (about 200ft above on the flight path). Also too noisy for us to sit around the pool. Apart from this we would still stay here again.
Paul, 2-night romance trip
Verified Hotels.com guest review