The Pavilions Phuket

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2 outdoor pools, open 7:00 AM to 7:00 PM, pool loungers
2 outdoor pools, open 7:00 AM to 7:00 PM, pool loungers
2 outdoor pools, open 7:00 AM to 7:00 PM, pool loungers
Terrace/patio

Overview of The Pavilions Phuket

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The Pavilions Phuket

5.0 star property
Mountain resort with spa, near Bang Tao Beach

9.2/10 Superb

277 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
The price is €165
Price available on 28/08/2022
Map
31/1 Moo 6, Choeng Thale, Phuket, 83110
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • Full-service spa
  • 2 outdoor pools
  • Breakfast available
  • Free beach shuttle
  • Free shopping centre shuttle
  • Fitness centre
  • Beach towels
  • Pool bar
  • Room service
Feel at home
  • In-room childcare (surcharge)
  • Separate bath and shower
  • Separate dining area
  • Living room
  • Garden
  • Terrace
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Choose dates to view prices

About this area

What's nearby

  • Bang Tao Beach - 32 min walk
  • Laguna Phuket Golf Club - 13 min drive
  • Nai Thon Beach - 16 min drive
  • Surin Beach - 28 min drive
  • Kamala Beach - 24 min drive
  • Nai Yang Beach - 25 min drive
  • Mai Khao Beach - 29 min drive
  • Kalim Beach - 39 min drive
  • Patong Beach - 42 min drive
  • Jungceylon Shopping Center - 50 min drive
  • Central Festival Phuket Shopping Center - 42 min drive

Getting around

  • Phuket (HKT-Phuket Intl.) - 28 min drive
  • Airport shuttle (surcharge)
  • Free shopping centre shuttle
  • Free beach shuttle

About this property

The Pavilions Phuket

5-star luxury resort in the mountains
Take advantage of a round-trip airport shuttle, a poolside bar and a terrace at The Pavilions Phuket. Indulge in Ayurvedic treatments, a massage and a body wrap at The Pavilions Spa, the on-site spa. The on-site restaurant, The Plantation Restaurant, features ocean views. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and a library.
You'll also enjoy perks such as:
  • Swimming pool with sunloungers
  • Free self-parking
  • Buffet breakfast (surcharge), a free shopping centre shuttle and 2 outdoor pools
  • A front desk safe, tour/ticket information and a porter/bellboy
  • Guest reviews give top marks for the quiet location and helpful staff
Room features
All 95 rooms include comforts, such as laptop-compatible safes and Laptop workspace, in addition to perks, such as air conditioning and separate sitting areas. Guest reviews speak positively of the quietness rooms at the property.
Other conveniences in all rooms include:
  • Rainfall showers, designer toiletries and deep-soaking baths
  • LCD TVs with satellite channels and DVD players
  • Wardrobes/cupboards, separate sitting areas and separate dining areas

Languages

Chinese (Mandarin), English, French, Japanese, Russian, Thai

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safety and Health Administration (Thailand)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Reservations are required for the use of certain on-site facilities
At check-in, guests must provide a negative PCR COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 6 and over, and test must have been administered no more than 72 hours prior to check-in
This information is provided by our partners.

At a glance

Hotel size

  • 95 units

Arriving/Leaving

  • Check-in time from 2:00 PM until 5:30 AM
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide a negative PCR COVID-19 test result

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • At check-in, guests must provide a negative PCR COVID-19 test result
  • Negative COVID-19 test result requirement applies to all guests aged 6 and over, and test must have been administered no more than 72 hours prior to check-in
  • For more details, please contact the property using the information on the booking confirmation
  • Guests are required to present their booking confirmation email and valid passport at check-in.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Off-site

  • Free beach shuttle
  • Free shopping centre shuttle

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • BBQs
  • Private dining
  • Room service (limited hours)

Travelling with children

  • Childcare in room (surcharge)

What to do

  • Free beach shuttle
  • Beach nearby

Working away

  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free beach shuttle
  • Beach towels
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Fitness centre
  • 2 outdoor pools
  • Full-service spa

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairwells
  • Wheelchairs available on site
  • Doorbell and phone notifications
  • Lever door handles

Languages

  • Chinese (Mandarin)
  • English
  • French
  • Japanese
  • Russian
  • Thai

Room amenities

Be entertained

  • DVD player
  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board (on request)
  • Window screens

Sleep well

  • Blackout curtains
  • Soundproofed rooms

What to enjoy

  • Separate dining area
  • Separate living room

Freshen up

  • Deep-soaking bath
  • Separate bath and shower
  • Rainfall shower heads
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Laptop-friendly workspace
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water
  • Dining table

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Guests can indulge in a pampering treatment at the resort's full-service spa, The Pavilions Spa. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a sauna and a steam room.

The spa is open daily.

Dining

The Plantation Restaurant – Overlooking the ocean, this restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
360 Bar and Grill – Overlooking the ocean, this bar serves dinner and light fare. Guests can enjoy al fresco dining (weather permitting). Open daily.
Firefly – This poolside restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of THB 1060 for adults and THB 530 for children (approximately)
  • Airport shuttle service is offered for an extra charge of THB 1300 per vehicle (one-way. Maximum occupancy 2)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for THB 3561.0 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 7:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

At check-in, guests must provide a negative PCR COVID-19 test result.

Negative COVID-19 test result requirement applies to all guests aged 6 and over, and test must have been administered no more than 72 hours prior to check-in.

This property affirms that it follows the cleaning and disinfection practices of Safety and Health Administration (Thailand) guidelines.

Policies

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and cash.

Also known as

Pavilions Phuket Villa Choeng Thale
Pavilions Phuket Villa
Pavilions Phuket Choeng Thale
Pavilions Phuket
The Pavilions Phuket Resort
The Pavilions Phuket SHA Plus
The Pavilions Phuket Choeng Thale
The Pavilions Phuket SHA Extra Plus
The Pavilions Phuket Resort Choeng Thale

Frequently asked questions

Does The Pavilions Phuket offer free cancellation for a full refund?
Yes, The Pavilions Phuket does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at The Pavilions Phuket?
As of 19 August 2022, prices found for a 1-night stay for 2 adults at The Pavilions Phuket on 1 September 2022 start from €140, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at The Pavilions Phuket?
This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitiser and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at The Pavilions Phuket?
Yes, there are 2 outdoor pools. Guests have pool access from 7:00 AM to 7:00 PM.
Are pets allowed at The Pavilions Phuket?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at The Pavilions Phuket?
Yes, there's free self parking.
Is an airport shuttle service offered by The Pavilions Phuket?
Yes, an airport shuttle is available. The charge is THB 1300 per vehicle one-way.
What are the check-in and check-out times at The Pavilions Phuket?
You can check in from 2:00 PM - 5:30 AM. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at The Pavilions Phuket and nearby?
The Pavilions Phuket has 2 outdoor pools and a spa, as well as a fitness centre and a garden.
Are there restaurants at or near The Pavilions Phuket?
Yes, The Plantation Restaurant offers al fresco dining and ocean views. Nearby restaurants include Bampot Kitchen & Bar (2.3 mi), Deepavali Restaurant (2.4 mi) and Tatonka (2.4 mi).
Does The Pavilions Phuket have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.

Overall score and ratings

9.2

Superb

9.3/10

Cleanliness

9.2/10

Staff & service

8.9/10

Amenities

9.1/10

Property conditions & facilities

8.3/10

Eco-friendliness

10/10 Exceptional

Apichart, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Its a fantastic resort in a great location. We got an upgrade to a pool villa with ocean views and it was amazing. Just 1 restaurant in the hotel on weekdays as the 360 bar only operates 3 days a week and we missed it. Very helpfull staff, good breakfast, good wifi Enjoy your stay there
Tino, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

Nicholas, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Great value
Really good value for money for a great room and nice breakfast. The property does seem to need some maintenance work but after 2 years of Thailand being closed its understandable the hotel didn't have money to pay for that....
Jonathan, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

This was truly an impressive resort, staff are on hand to do anything and everything. The villas are well appointed and the views are just stunning. We stayed in an Ocean View Villa and can’t even describe how breathtaking our view of Bang Tao beach in the distance is. Will definitely consider coming back here.
David, 13-night romance trip
Verified Expedia guest review

6/10 Good

Property had potential to be amazing. Bad mgmt overall. However, the place is run down. There needs to be updated. The pool with the view was amazing. However, my kid got sick from it. He vomited with 3 days of diarrhea. We found a big cockroach in master bed. It was climbing up the curtain as we were trying to go to sleep. Not sure if it was safety reason but kitchen does not provide microwave. However, it has oven (which we were never gonna use). Windows and blinds in master bath didn’t seemed to be cleaned, making the bath tub and bath area unusable. Wifi did not work, they tried to fix it a couple of time and it didn’t work. The tech support team had to come in the next day to work on it. In the meantime, They gave us a cellphone to use hotspot, which worked but not throughout the whole villa. This was very inconvenient. They could have checked it before we checked in. TV in Master Bed also un-watchable. The pictures are grainy. It took them a day to fix but still didn’t work. Cleaner came in everyday and did a good job. She delivered most things we asked for. Since this is a large property and with steep hills, we needed to use buggy to go anywhere. We have to call to request the bugg and sometime it can be delayed as they only had 4 buggies for the whole Pavilion property. It makes everything inconvenient. Breakfast was just okay. Everything was cooked too oily. Coffee and fruit/juice stations were good. But some times they run out of glasses.
Christopher, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Staff is awesome, super friendly and attentive. The villas were worth every penny. Rooms were awesome and comfortable. The hotels went way beyond out of their way to get our wedding attire pressed and dry cleaned. Would definitely stay here again.
Steven, 5-night romance trip
Verified Expedia guest review

4/10 Fair

This was a nice hotel before covid. For 2 years was shut down and it seems that they did not care for the hotel at all. Hotel basically is falling a part. Staff at reception can not speak English to communicate. They were not able to follow basic requests
Zdzislaw, 3-night trip with friends
Verified Expedia guest review

8/10 Very good

Alexander, 12-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful hotel.
A perfect place to stay. Staff and hotel couldn’t have been better. Stayed in a pool villa which was very large and very comfortable. Tea and coffee and water provided daily. Breakfast was buffet style and had everything you could need. Buggies take you all around the hotel as it’s high up and built up too. Never waited more than two minutes for a buggie. All in all, a really excellent hotel with excellent service. A car would be necessary but they provide free transfers to the beach if you wish to go. Close to Boat Avenue which is full of restaurants and shops. Loved it all. Would definitely return.
Karen, 7-night trip
Verified Hotels.com guest review