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All properties in Acapulco (and vicinity), Guerrero, Mexico

El Mirador Acapulco

Hotel with 2 restaurants, near La Quebrada Cliffs

  • Free WiFi in lobby
From
€48

Image gallery

  • Aerial View
  • Aerial View
  • Natural Pool
  • Deluxe Room, 1 King Bed, Sea View - Beach/Ocean View
  • Aerial View
Aerial View. Image 1 of 76.
1 / 76Aerial View
7.6.Good.
  • Overall was very good ,super clean excellent service ,food was very good ,the pool was…

    Apr 4, 2021

  • The divers of la Quebrada. The sea water pool. The hotel is on a unique site, with…

    Jan 13, 2021

See all 249 reviews

Official standards

This property advises that it adheres to Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Safe
Easy parking
Convenient
Walkable
  • Parking available
  • Pool
  • Free WiFi
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 133 smoke-free guestrooms
  • Daily housekeeping
  • Near the beach
  • 2 restaurants and bar/lounge
  • 3 outdoor pools
  • Childcare

For families

  • Babysitting or childcare (surcharge)
  • Television
  • Free toiletries
  • Garden
  • Terrace
  • Daily housekeeping

What’s around

  • La Quebrada Cliffs - 1 min walk
  • Zocalo - 10 min walk
  • Playa Caletilla - 33 min walk
  • Parque Papagayo - 43 min walk
  • Sinfonia - 7 min walk
  • La Catedral - 9 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Standard Room
  • Standard Room, 1 Bedroom
  • Standard Room, Ocean View
  • Standard Room, 1 Bedroom, Ocean View
  • Standard Room, 2 Bedrooms, Ocean View
  • Standard Studio Suite, Sea View
  • Luxury Studio

Location

  • La Quebrada Cliffs - 1 min walk
  • Zocalo - 10 min walk
  • Playa Caletilla - 33 min walk

What’s around

Landmarks

  • La Quebrada Cliffs - 1 min walk
  • Zocalo - 10 min walk
  • Playa Caletilla - 33 min walk
  • Parque Papagayo - 43 min walk
  • Sinfonia - 7 min walk
  • La Catedral - 9 min walk
  • Playa La Angosta - 10 min walk
  • Tlacopanocha Beach - 11 min walk
  • Mural Diego Rivera - 12 min walk
  • Playa Manzanillo - 15 min walk
  • Condesa Beach - 2.4 mi / 3.9 km

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA) - 49 min drive

At a glance

Hotel size

  • This hotel has 133 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 3:00 PM-11:00 PM
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check in instructions

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Required at check in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)
  • Babysitting/childcare*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

Parking

  • Onsite parking limited

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • 2 restaurants
  • Bar/lounge
  • Room service (during limited hours)

Things to do

  • Number of outdoor pools - 3
  • Pool umbrellas
  • Kayaking nearby
  • Snorkeling nearby

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Tours/ticket assistance
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning

Freshen up

  • Shower only
  • Free toiletries

Be entertained

  • TV
  • Cable TV channels

More

  • Daily housekeeping

Special features

Dining

Don Carlos - Overlooking the ocean, this restaurant serves breakfast and lunch.

La Perla - Overlooking the ocean, this restaurant serves dinner only. Guests can enjoy drinks at the bar. Open daily.

Small print

Also known as

  • Acapulco El Mirador
  • El Mirador Acapulco
  • El Mirador Hotel
  • El Mirador Hotel Acapulco
  • El Mirador Acapulco Hotel
  • El Mirador Acapulco Hotel
  • El Mirador Acapulco Acapulco
  • El Mirador Acapulco Hotel Acapulco

Optional extras

Babysitting/childcare is available for an extra charge

Policies

Pool access available from 9 AM to 8 PM.

This property does not have elevators.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, El Mirador Acapulco does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Parking spots may be limited.
  • Yes, there are 3 outdoor pools. Guests have pool access from 9 AM to 8 PM.
  • Sorry, pets aren't allowed.
  • You can check in from 3:00 PM - 11:00 PM. Check-out time is noon. Contactless check-in and check-out are available.
  • Yes, there are 2 onsite restaurants, featuring ocean views. Nearby restaurants include Mi Piaci (10-min walk), El Nono (2.1 mi), and Primos (2.7 mi).
  • Have fun with nearby activities like kayaking and snorkeling. Enjoy a swim in one of the 3 outdoor swimming pools or use the hotel's other amenities, which include a garden.
7.6.Good.
  • 10.0.Exceptional

    Great view and good staff Excellente view for the clifdivers

    Efren, 4 night family trip, Oct 6, 2020

    Verified Expedia guest review

  • 4.0.Fair

    We won't be back

    For the price, we didn't get what we expected. They rate themselves as high end, and they are not. The stairs every where are ridiculous, especially down to the ocean. The swimming pool was filthy. No coffee in the room or reception area. No furniture in the room except for the bed. No chairs. Quite a disappointment. We won't be back.

    Bonny, 2 night trip, Mar 1, 2020

    Verified Hotels.com guest review

  • 8.0.Very Good

    Excellent staff, older facility, bed firm but comfortable, lots of stairs often without railings However you can’t beat the view of the cliff divers.

    Frank, 3 night romance trip, Jan 22, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Sea pool is awesome and the view is spectacular there is a lot of stairs but it worth it

    Carlos, 1 night family trip, Jan 15, 2020

    Verified Expedia guest review

  • 8.0.Very Good

    Great location, excellent views of cliff divers. Good menu at the restaurant. Friendly service. Rooms basic but clean with views of the water.

    TT, 1 night trip, Dec 14, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    Love the tranquillity of this hotel with the exception on the upper pool not been clean.

    Maria, 3 night family trip, Dec 3, 2019

    Verified Travelocity guest review

  • 10.0.Exceptional

    Restaurante prices and menu options and the activities no are

    2 night trip, Nov 4, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    I really enjoyed my stay, beautiful views on the sea and La Guebrada as well as the city from the top pool. The room was nicer than anticipated, definitely recommend!

    2 night trip, Sep 14, 2019

    Verified Expedia guest review

  • 6.0.Good

    Get Ready to Hike

    We loved this place it is beautiful and the room was nice but dated. No english TV except for CNN. The problem is that you have to walk a lot of stairs, no joke, a lot. Unfortunately we couldn't stay longer because it was just too much walking and absolutely not accessible for anyone with mobility issues. Due to the hotel being constructed in the side of the cliffs, I don't think they can do anything about this. The views were breathtaking, I would recommend this hotel for fit people. No in room WiFi.

    christopher, 3 night family trip, Jul 17, 2019

    Verified Hotels.com guest review

  • 2.0.Poor

    When I got to the Hotel. They said I had not paid for a room. I was charged. After checking my confirmation I went back to inform them. They said I had to wait to check with the bank. At check in no one helped me to my room. They had someone direct me to the parking lot on top of the hill with a horrible entrance. Brunch service was terrible. The waiters basically ignored us. 2nd after a long day out. I came in to the AC leaking all over the bed. Called the front desk they said they could call maintenance and change me a room on the last floor (by the way there is no elevator) After deciding to change rooms because the floor was covered in water and the mattress soaking wet. I had to walk up 4 flights of stairs with a sleeping toddler at 10:30PM and luggage. When I get to the room my surprise and a family of geckos are the only inhabitants of this room since who knows when. The TV doesnt work and they dont answer calls from the last room. I had to walk down stairs from the last room all the way to the lobby. After telling them the room has critters in it and its HOT. I get scolded for changing rooms. in the first place. They tell me its the last time they will change my room. I get no apology for the inconvenience. The last room I ended up in had a stench of throw up. The door looked like someone had tried to break into.This is the worst service. It's a shame that this hotel has and amazing view and its in great location. But the hotel itself is not worth staying at.

    3 night family trip, Jul 4, 2019

    Verified Expedia guest review

See all 249 reviews