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Hotel Merkur Interlaken

Photo gallery for Hotel Merkur Interlaken

Exterior
Balcony
Balcony
Double or Twin Room | Free WiFi
Free WiFi

Overview of Hotel Merkur Interlaken

Hotel Merkur Interlaken

3.0 star property
City centre hotel in Central Interlaken

7.2/10 Good

243 verified Hotels.com guest reviews

Popular amenities

  • Free breakfast
  • Parking available
  • Free WiFi
  • Non-smoking
  • Bathtub
  • Laundry facilities
Map
Bahnhofstrasse 35, Interlaken, BE, 3800

Room options

About this area

What's nearby

  • In Central Interlaken
  • Mystery Rooms - 1 min drive
  • Jungfrau - 31 min drive

Getting around

  • Bern (BRN-Belp) - 38 min drive
  • Interlaken West Station - 1 min walk
  • Interlaken West Ferry Terminal - 4 min walk
  • Interlaken Harderbahn Station - 17 min walk

Restaurants

  • Per Bacco - 2 min walk
  • Sandwichbar.ch - 4 min walk
  • Hüsi - 4 min walk
  • Taj Palace - 4 min walk
  • Brasserie 17 - 5 min walk

About this property

Hotel Merkur Interlaken

Take in the views from the rooftop terrace when you stay at Hotel Merkur Interlaken. Free perks include WiFi and continental breakfast daily between 7:00 AM and 9:30 AM. Fellow travellers say good things about the breakfast and location.

Languages

English, French, German, Italian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 36 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until 6:00 PM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 8:00 AM - 9:00 PM
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 5:30 AM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (6 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site parking is limited
  • Off-site parking nearby (CHF 8 per day)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 7:00 AM–9:30 AM

Travelling with children

  • Children stay for free (see details)

What to do

  • Skiing nearby

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace

Accessibility

  • Lift
  • Handrails in stairwells

Languages

  • English
  • French
  • German
  • Italian

Room amenities

Be entertained

  • LCD television

Home comfort

  • Fan

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Hairdryer (on request)

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 31 March, CHF 2.20 per person, per night. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 April to 31 October, CHF 2.50 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.00 per person, per night

Optional extras

  • Late check-in between 6:00 PM and midnight can be arranged for an extra charge of CHF 15

Children & extra beds

  • Cots/infant beds are available for CHF 20 per day
  • Rollaway beds are available for CHF 40 per night

Parking

  • Parking is available nearby and costs CHF 8 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

Guests can rest easy knowing that there's a smoke detector on site.

This property accepts credit cards. Cash is not accepted.

Also known as

Hotel Merkur Interlaken
Merkur Interlaken
Hotel Merkur Interlaken Hotel
Hotel Merkur Interlaken Interlaken
Hotel Merkur Interlaken Hotel Interlaken

Frequently asked questions

Does Hotel Merkur Interlaken offer free cancellation for a full refund?
Yes, Hotel Merkur Interlaken does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Merkur Interlaken?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Merkur Interlaken?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hotel Merkur Interlaken?
Yes. Parking spaces may be limited.
What are the check-in and check-out times at Hotel Merkur Interlaken?
You can check in from 2:00 PM - 6:00 PM. Check-out time is 11 AM.
Is there an on-site casino at Hotel Merkur Interlaken?
No, this hotel doesn't have a casino, but Interlaken Casino (11-min walk) is nearby.
What is there to do at Hotel Merkur Interlaken and nearby?
Have fun with nearby winter activities such as skiing.
Are there restaurants at or near Hotel Merkur Interlaken?
Yes. Nearby restaurants include Sandwichbar.ch (4-min walk), Hüsi (4-min walk) and Taj Palace (4-min walk).
What's the area around Hotel Merkur Interlaken like?
Hotel Merkur Interlaken is in Central Interlaken, a short 1-minute walk from Interlaken West Station and 5 minutes' walk from Mystery Rooms. Travellers say that this hotel is in a good location.

Reviews

7.2

Good

7.5/10

Cleanliness

7.3/10

Staff & service

7.8/10

Amenities

7.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Worth it
Pramila, 2-night romance trip
Verified Expedia guest review

2/10 Poor

Unpleasant experience even before checking in.
The hotel staff didn’t even bother to help with my heavy luggage when being asked to help. So disappointing! I suggest the hotel to indicate under their hotel information that there will not be someone to help with your luggages even when u asked.
Shavon, 1-night trip
Verified Hotels.com guest review

8/10 Very good

The hotel was across from the train station which made it very convenient. The breakfast was very good. It would have been nice to have a washing machine.
Ramona, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

😃
William, 3-night trip
Verified Expedia guest review

2/10 Poor

I would give 0 stars if I could. Terrible hotel, rooms are so small with minimal accommodations. Carpets are dirty. Breakfast area was nice on rooftop but very limited choice of food items, no way that I will stay here again and won’t recommend it to everyone. The only good thinks is location close to train station but again the worst hotel in area.
Anet, 3-night family trip
Verified Expedia guest review

8/10 Very good

Was convenient with many places near to shop and eat. Room was small, parking was difficult
Ira, 7-night romance trip
Verified Expedia guest review

8/10 Very good

Pibul, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Maria Patria, 2-night trip
Verified Hotels.com guest review

8/10 Very good

All Good except the breakfast and the staff at its restaurant.
Rajesh, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent Staff service, Excellent view of surrounding area, Located next to train, and bus stations, breakfast provided
James, 2-night family trip
Verified Orbitz guest review