Kobe Portopia Hotel

Photo gallery for Kobe Portopia Hotel

Primary image
Indoor pool, seasonal outdoor pool
Indoor pool, seasonal outdoor pool
Indoor pool, seasonal outdoor pool
Balcony

Overview of Kobe Portopia Hotel

Kobe Portopia Hotel

4.5 star property
Luxury hotel with 9 restaurants, near Port of Kobe

9.0/10 Superb

976 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • Refrigerator
The price is €58
Price available on 10/07/2022
Map
10-1 6-chome, Minatojima Nakamachi Chuo-ku, Kobe, Hyogo-ken, 650-0046
Main amenities
  • Daily housekeeping
  • 9 restaurants and 2 bars/lounges
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Free area shuttle
  • Free train station pick-up
  • Free train station drop-off
  • Health club
  • Outdoor tennis court
  • Sauna
  • Steam room
For families
  • Children stay free
  • Babysitting (surcharge)
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
  • Cable/satellite TV service
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Chuo Ward
  • Port of Kobe - 16 min walk
  • Kobe Animal Kingdom - 21 min walk
  • Kobe Convention Center - 1 min drive
  • Kobe International Exhibition Hall - 1 min drive
  • Higashi Yuenchi Park - 4 min drive
  • Kobe City Hall - 4 min drive
  • Kobe City Museum - 4 min drive
  • Motomachi Shopping Street - 4 min drive
  • Meriken Park - 10 min drive
  • Kobe Tower - 10 min drive

Getting around

  • Kobe (UKB) - 8 min drive
  • Osaka (ITM-Itami) - 47 min drive
  • Osaka (KIX-Kansai Intl.) - 67 min drive
  • Kobe Kasuganomichi Station - 5 min drive
  • Kobe Iwaya Station - 6 min drive
  • Kobe Nada Station - 6 min drive
  • Shiminhiroba Station - 2 min walk
  • Minatojima Station - 7 min walk
  • Minamikoen Station - 8 min walk
  • Free area shuttle
  • Free train station pick-up
  • Free train station drop-off
  • Theme park shuttle (surcharge)

About this property

Kobe Portopia Hotel

Only 2.6 mi (4.2 km) from the airport, Kobe Portopia Hotel puts you a short five-minute drive from Kobe Animal Kingdom and Port of Kobe. Guests can visit the spa to be pampered with hot stone massages, facials or body scrubs, and Tajima, one of 9 restaurants, serves Japanese cuisine and is open for lunch and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, an indoor pool and a health club. Fellow travellers like the helpful staff and overall comfort. Public transportation is only a short walk: Shiminhiroba Station is steps away and Minatojima Station is 7 minutes.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 744 rooms
  • Arranged over 31 floors

Arriving/Leaving

  • Check-in time from 3 PM until 1 AM
  • Minimum check-in age – 20
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • Children under 17 years old are not allowed in the sauna.
  • Guests booked in Breakfast Included rate plans receive breakfast for the number of adults ages 13 and older included in the reservation. Breakfast fees apply for guests ages 4-12. Breakfast is included for children up to age 3.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 20

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (JPY 800 per night)
  • On-site valet parking (includes in/out privileges; fees apply)
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site
  • Height restrictions apply for on-site parking

Transfers

  • Free train station shuttle

Off-site

  • Free area shuttle
  • Theme park shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10 AM
  • 9 restaurants
  • 2 bars/lounges
  • 2 coffee shops
  • Room service (late night)
  • Snack bar/deli

Taking the kids

  • Children stay free
  • Free local shuttle
  • Babysitting (surcharge)
  • Local/corner shop

What to do

  • Tennis
  • Shopping

Working away

  • Business centre
  • 36 meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Porter/bellhop

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Health club
  • An indoor pool
  • Seasonal outdoor pool
  • Full-service spa
  • Outdoor tennis court
  • Sauna
  • Steam room

Accessibility

  • Wheelchair accessible
  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Grab bar near toilet

Languages spoken

  • Chinese (Mandarin)
  • English
  • Japanese

Room amenities

Be entertained

  • Television
  • Cable/satellite TV channels
  • Films for purchase

Home comfort

  • Air conditioning
  • Minibar
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Alarm clock

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Electronic bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, LUANA. Services include hot stone massages, Thai massages, facials and body scrubs. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology.

Dining

Tajima – This steakhouse specialises in Japanese cuisine and serves lunch and dinner.
Trente et Un – This restaurant specialises in French cuisine and serves lunch and dinner.
Shukei En – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Open daily.
Sushiman – This sushi bar specialises in Japanese cuisine and serves lunch and dinner. Open daily.
Kobe Tamura – This restaurant specialises in Japanese cuisine and serves lunch and dinner.

Fees & policies

Optional extras

  • Breakfast costs between JPY 2904 and JPY 3146 for adults, and JPY 968 and JPY 1815 for children (approximately)
  • Theme park shuttle service is offered for an extra charge

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Babysitting is available for an extra charge
  • Cots/infant beds are available for JPY 1210.0 per night

Parking

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Self-parking costs JPY 800 per night
  • Valet parking is available for an extra charge
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • The seasonal pool is open from July to August
  • Guests under 17 years old are not allowed in the fitness facility
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

Policies

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

The Club Lounge is open 7 AM-7:30 PM.
For the comfort of guests using the public bathing areas and other public facilities, this property does not permit guests with tattoos to use the facilities.
This property requires guests to wear a swim cap when using the swimming pool.
This property prohibits the use of swim rings and kick-boards at the swimming pool.

Also known as

Kobe Portopia Hotel
Portopia Hotel
Kobe Portopia
Portopia
Kobe Portopia Hotel Kobe
Kobe Portopia Hotel Hotel
Kobe Portopia Hotel Hotel Kobe

Frequently asked questions

Overall score and ratings

9.0

Superb

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

8/10 Very good

Kei, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

We really enjoyed the stay.
SHOJI, 1-night romance trip
Verified Orbitz guest review

10/10 Exceptional

A very nice hotel, surely worth to stay again when visit kobe area
EIJI, 3-night family trip
Verified Expedia guest review

8/10 Very good

Lobby was very beautiful. We loved the Christmas tree.
NIAMIEN LAURENT CHEICK, 1-night family trip
Verified Expedia guest review

8/10 Very good

泊まりやすいですが。
マットレスが固いため、非常に寝にくかった。 そのほかは、朝食もおいしく、部屋もきれいでよかったです。
1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

SHOJI, 1-night trip
Verified Orbitz guest review

8/10 Very good

Quite good for its price
Naoyuki, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice place to stay
rehman Shakil, 1-night trip
Verified Expedia guest review

8/10 Very good

Spacious room, hard bed
Kevin, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

very good
3-night business trip
Verified Expedia guest review