Mercure Florianópolis

Photo gallery for Mercure Florianópolis

Primary image
Indoor pool, open 7:00 AM to 10:00 PM, pool loungers
Indoor pool, open 7:00 AM to 10:00 PM, pool loungers
Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk

Overview of Mercure Florianópolis

UNESCO Sustainable Travel Pledge

Mercure Florianópolis

3.5 star property
3.5-star hotel with 2 restaurants, near Florianópolis Botanical Garden

7.8/10 Good

432 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
Map
Rodovia Admar Gonzaga 600, Florianopolis, SC, 88034-000
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • Fitness centre
  • Beach towels
  • Self parking
  • Children's pool
  • Room service
  • Coffee shop/cafe
  • 24-hour business centre
  • Conference centre
For families
  • Children stay free
  • Children's pool
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping
Cleaning & safety
  • Cleaned with disinfectant
  • 72-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • Floripa Shopping Center - 4 min drive
  • Federal University of Santa Catarina - 9 min drive
  • Hercilio Luz Bridge - 18 min drive
  • Joaquina Dunes - 19 min drive
  • Mole Beach - 30 min drive
  • Joaquina Beach - 34 min drive
  • Barra da Lagoa Beach - 45 min drive
  • Mozambique Beach - 45 min drive
  • Avenida Atlantica - 30 min drive
  • Praia do Campeche - 39 min drive
  • Campeche Island - 39 min drive

Getting around

  • Florianopolis (FLN-Hercilio Luz Intl.) - 31 min drive

About this property

Mercure Florianópolis

When visiting Florianopolis, Mercure Florianópolis is a great choice to consider. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Bella Luna Restaurante, one of 2 restaurants, which serves international cuisine and is open for breakfast. Other features include a bar/lounge, a fitness centre and a children's pool. The helpful staff and WiFi get good marks from fellow travellers.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 175 rooms
  • Arranged over 11 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until midnight
  • Express check-in/out
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • Parents must have child's birth certificate and photo ID*

Pets

  • Pets allowed (dogs and cats only, 1 per room, up to 33 lbs)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*
  • Pets must be supervised
  • Food and water bowls and litter boxes available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Covered on-site self-parking (BRL 27 per night)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:00 AM–10:00 AM on weekdays and 6:30 AM–11:00 AM on weekends
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Private dining
  • Room service (limited hours)
  • Snack bar/deli

Taking the kids

  • Children stay free
  • Children's pool
  • Local/corner shop
  • Baby bath

What to do

  • Hiking/biking trails nearby
  • Parasailing nearby
  • Surfing/boogie boarding nearby
  • Skydiving nearby

Working away

  • 24-hour business centre
  • 7 meeting rooms
  • Computer station
  • Conference centre (10118 square feet of space)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Beach towels
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 2005
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas
  • Fitness centre
  • An indoor pool

Accessibility

  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Step-free path to entrance

Languages spoken

  • English
  • French
  • German
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • Television
  • Premium cable channels

Home comfort

  • Air conditioning
  • Minibar

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Partially open bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Bella Luna Restaurante – This restaurant specialises in international cuisine and only serves breakfast. Guests can enjoy drinks at the bar.
Garapuvu Café & Bistro – This bistro specialises in international cuisine. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of BRL 37 for adults and BRL 37 for children (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late checkout can be arranged for an extra charge (subject to availability, amount varies)
  • There is a service fee of BRL 2.5 per night

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
  • Parents or a legal guardian travelling with children under 18 years of age must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.

Pets

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Service animals exempt from fees
  • Pets are allowed for an extra charge of BRL 70 per pet, per night

Parking

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Covered self-parking costs BRL 27 per night

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Pool access available from 7:00 AM to 10:00 PM
  • Guests must contact this property in advance to reserve access to the heated pool

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast and through room service.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

Policies

Only registered guests are allowed in the guestrooms.

Long-term renters welcome.

Guests can rest easy knowing that there's a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards and cash.

Also known as

Mercure Florianopolis Convention Hotel
Mercure Convention Hotel
Mercure Florianopolis Convention
Mercure Convention
Mercure Florianopolis Convention Brazil
Mercure Florianópolis Hotel
Mercure Florianópolis Florianopolis
Mercure Florianopolis Convention Hotel
Mercure Florianópolis Hotel Florianopolis

Frequently asked questions

Overall score and ratings

7.8

Good

8.1/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

7.7/10

Eco-friendliness

8/10 Very good

Pedro Sjoblom, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

JOSE CARLOS, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Despreocupados com os clientes em tempos
Foi muito ruim, secador do banheiro não funcionava. Para falar com a recepção tive que ligar do meu celular no telefone do hotel, as chamadas dos quartos não atendem. Box do banheiro entupido, tivemos que mudar de quarto. Nenhuma presteza em agilizar os serviços.
Vanderlei, 2-night family trip
Verified Hotels.com guest review

6/10 Good

monica cristina de, 3-night trip
Verified Hotels.com guest review

8/10 Very good

NAUSSEN, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Maraike, 2-night trip
Verified Hotels.com guest review

8/10 Very good

EDERSON, 1-night trip
Verified Hotels.com guest review

6/10 Good

Luiz Carlos, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Paulo, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Delcio, 1-night trip
Verified Hotels.com guest review