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Mercure Biarritz Centre Plaza

Photo gallery for Mercure Biarritz Centre Plaza

Exterior
Beach nearby, beach towels
Beach nearby, beach towels
Minibar, in-room safe, desk, blackout curtains
Superior Room, 1 Double Bed | View from room

Overview of Mercure Biarritz Centre Plaza

Mercure Biarritz Centre Plaza

4.0 star property
Upmarket beach hotel with restaurant, near Casino Barriere

8.4/10 Very good

307 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Non-smoking
  • Air conditioning
  • Bathtub
The price is €109
Price available on 04/12/2022
Map
10 Avenue Edouard Vii, Biarritz, Pyrenees-Atlantiques, 64200
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • Breakfast available
  • Beach towels
  • Self parking
  • Room service
  • Coffee shop/cafe
  • Babysitting
  • Business centre
  • Terrace
  • 24-hour front desk
For families
  • Children stay free
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Private bathroom
  • Premium TV channels
  • Terrace

Room options

About this area

What's nearby

  • In Biarritz City Centre

Getting around

  • Biarritz (BIQ-Pays Basque) - 12 min drive
  • San Sebastian (EAS) - 39 min drive
  • Biarritz Station - 13 min drive
  • Boucau Station - 14 min drive
  • Ustaritz Station - 17 min drive

Restaurants

  • Milwaukee Cafe - 2 min walk
  • La Crêpe Dentelle - 3 min walk
  • LTB La Table Basque - 3 min walk
  • Le Pim Pim - 3 min walk
  • L'Entre Deux - 3 min walk

About this property

Mercure Biarritz Centre Plaza

A great choice for a stay in Biarritz, Mercure Biarritz Centre Plaza is only 2.9 mi (4.7 km) from the airport. You can relax with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat. Other highlights at this upmarket hotel include a snack bar/deli and a terrace. The helpful staff and breakfast get good marks from fellow travellers.

Languages

English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 69 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (3 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • Babysitting*

Pets

  • Pets allowed (dogs and cats only)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Secured uncovered on-site self-parking (EUR 20 per night)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Babysitting (surcharge)

What to do

  • Beach nearby
  • Golfing nearby

Working away

  • Business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Beach towels

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Terrace

Accessibility

  • Lift
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Languages

  • English
  • French
  • Spanish

Room amenities

Be entertained

  • 32-cm LCD TV
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 2.20 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Breakfast costs between EUR 10 and EUR 25 for adults, and EUR 0 and EUR 0 for children (approximately)

Renovations and closures

This property will be closed from 8 December 2022 to 26 March 2023 for renovations and will resume operation once the renovation is complete (completion date subject to change).
 

Children & extra beds

  • Babysitting is available for an extra charge

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 20 per pet, per night

Parking

  • Uncovered self-parking costs EUR 20 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

This property accepts credit cards. Cash is not accepted.

Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Mercure Biarritz Centre Plaza Hotel
Mercure Biarritz Centre Plaza
Accor Biarritz Centre Plaza
Mercure Biarritz Centre Plaza Hotel Biarritz
Mercure Biarritz Centre Plaza Hotel
Mercure Biarritz Centre Plaza Biarritz
Mercure Biarritz Centre Plaza Hotel Biarritz

Frequently asked questions

Is Mercure Biarritz Centre Plaza currently open?
This property will be closed from 8 December 2022 to 26 March 2023 for renovations and will resume operation once the renovation is complete (completion date subject to change).
How much does it cost to stay at Mercure Biarritz Centre Plaza?
As of 30 November 2022, prices found for a 1-night stay for 2 adults at Mercure Biarritz Centre Plaza on 4 December 2022 start from €109, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Mercure Biarritz Centre Plaza offer free cancellation for a full refund?
Yes, Mercure Biarritz Centre Plaza does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Mercure Biarritz Centre Plaza?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Mercure Biarritz Centre Plaza?
Yes, cats and dogs are welcome. There's a charge of EUR 20 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Mercure Biarritz Centre Plaza?
Yes. Self-parking costs EUR 20 per night.
What are the check-in and check-out times at Mercure Biarritz Centre Plaza?
You can check in from 3:00 PM - midnight. Check-out time is 11 AM. Contactless social distancing and check-out are available.
Is there an on-site casino at Mercure Biarritz Centre Plaza?
No, this hotel doesn't have a casino, but Casino Barriere (2-min walk) is nearby.
What is there to do at Mercure Biarritz Centre Plaza and nearby?
Recommended spots to visit include Casino Barriere (2-min walk) and Grand Beach (3-min walk), along with Bay of Biscay (4-min walk) and Miramar Beach (7-min walk).
Are there restaurants at or near Mercure Biarritz Centre Plaza?
Yes, there's an on-site restaurant. Nearby restaurants include Chez Ospi (3-min walk), La Goulue (4-min walk) and Palais de Jade (4-min walk).
What's the area around Mercure Biarritz Centre Plaza like?
Mercure Biarritz Centre Plaza is located near Grand Beach in Biarritz City Centre, a short 2-minute walk from Casino Barriere and 4 minutes' walk from Bay of Biscay. Travellers say that the area is central and good for shopping.

Overall score and ratings

8.4

Very good

8.6/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.9/10

Property conditions & facilities

7.9/10

Eco-friendliness

8/10 Very good

Sami, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Barbara, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sidonie, 1-night trip
Verified Expedia guest review

10/10 Exceptional

ANTONIOS, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Great Stay when the air-conditioning can be used
The hotel is in a great location. It is clean and well equipped. The staff are friendly and helpful with excellent English. Our only discomfort was no air-conditioning. The temperatures were quiet high during our stay and we would have likedxto have used the air-conditioning, especially at night. Apparently the hotel's system was still on winter mode and so the cooling could not be used. This meant we had three bad nights of sleep. We were either too hot with the doors to the balcony open or kept awake by the revellers below.
3-night trip
Verified Hotels.com guest review

8/10 Very good

Hotel is very central and is decorated in an Art-Deco style. Rooms are clean and comfortable although the air conditioning is not very powerful. Staff were pleasant and extremely helpful .
Elizabeth, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Good loaction with great breakfast.
The room is spacious and the breakfast selection is good. The staff is attentive.
Chua, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Hotel lost my laundry. Said they couldn’t ship to Paris because 4 days wasn’t enough time.
Arturo, 2-night romance trip
Verified Expedia guest review

8/10 Very good

Very well located near beach and shops. Rooms updated by recent refurbishment in a old art deco style and were nice and clean. Superior room is good size. Sound proofing is not great and breakfast is a bit plain
2-night trip
Verified Expedia guest review

10/10 Exceptional

Awesome experiences at thd stay !!
ANINDIT, 2-night trip
Verified Hotels.com guest review