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Four Seasons Hotel Bogotá Casa Medina

Overview of Four Seasons Hotel Bogotá Casa Medina

Four Seasons Hotel Bogotá Casa Medina

5-star property
Luxury hotel in Zona G with spa and restaurant

9.4/10 Exceptional

154 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Gym
  • Non-smoking
Map
Carrera 7, 69A-22, Bogotá, Distrito Capital, 110231

Room options

About this area

What's nearby

  • In Zona G
  • Park 93 - 41 min walk
  • Unicentro Bogotá - 23 min drive
  • Monserrate - 9 min drive
  • U.S. Embassy Bogotá - 31 min drive
  • Corferias - 29 min drive

Getting around

  • Bogotá (BOG-El Dorado Intl.) - 40 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • Kong - 2 min walk
  • Emilia Romagna Restaurante - 2 min walk
  • Corral Gourmet - 2 min walk
  • Astrid y Gaston - 3 min walk
  • Trattoria Divina Comedia - 3 min walk

About this property

Four Seasons Hotel Bogotá Casa Medina

Placing you 2.1 mi (3.4 km) from Park 93 and 4.2 mi (6.8 km) from Unicentro Bogotá, Four Seasons Hotel Bogotá Casa Medina offers an airport shuttle (available 24 hours) for COP 75000 per person. Guests can visit the spa to indulge in deep-tissue massages, aromatherapy or manicures and pedicures, and Spanish cuisine is served at Castanyoles, which is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include a bar/lounge, a 24-hour fitness centre and a fitness centre. Fellow travellers say great things about the comfortable beds and helpful staff.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Lead with Care (Four Seasons)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
On-site PCR COVID-19 testing is available for a COP 280000 on-site COVID-19 testing (PCR screening) is available for a fee, and antigen/rapid COVID-19 testing is available for a COP 160000 fee; reservations required for on-site testing
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 1 and older; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in
This information is provided by our partners.

At a glance

Hotel size

  • 62 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3 PM until anytime
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide a record of full COVID-19 vaccination

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Guests will receive an email 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • At check-in, guests must provide a record of full COVID-19 vaccination
  • COVID-19 vaccination record requirement applies to all guests aged 1 and older; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (18 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • Parents must have child's birth certificate and photo ID*
  • Babysitting*

Pets

  • Pets stay for free (dogs and cats only)
  • Service animals welcome
  • Food and water bowls and litter boxes available

Internet

  • Free WiFi and wired Internet access in public areas
  • Free Wi-Fi in rooms (speed: 25+ Mbps)

Parking

  • Free on-site self-parking
  • On-site parking is limited
  • Height restrictions apply for on-site parking

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Off-site

  • Area shuttle within 1 km*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (late night)

Travelling with children

  • Children stay for free (see details)
  • Babysitting (surcharge)

What to do

  • Bike rentals nearby

Working away

  • Business centre
  • Meeting rooms
  • Conference space (4575 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 2 buildings/towers
  • Built in 1946
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Fireplace in lobby
  • 24-hour fitness centre
  • Full-service spa
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Lift
  • In-room accessibility (selected rooms)

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • IPod docking station
  • 50-inch flat-screen TV
  • Premium digital channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Dressing gowns and slippers

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Turndown service
  • Premium bedding

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hairdryer

Stay connected

  • Free newspapers
  • Complimentary wireless Internet access (speed of 25+ Mbps)
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Spa has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with Turkish bath/hammam.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Dining

Castanyoles – This restaurant specialises in Spanish cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Awards and affiliations

Four Seasons Hotel Bogotá Casa Medina is listed in the 2016 Condé Nast Traveller Hot List.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • For stays on or after January 1 2023, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travellers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

Optional extras

  • Breakfast costs between COP 65000 and COP 90000 for adults, and COP 65000 and COP 90000 for children (approximately)
  • Airport shuttle service is offered for an extra charge of COP 75000 per person (one-way)
  • Local area shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge
  • Airport shuttle service for children costs COP 0.00 (roundtrip)
  • If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

On-site PCR COVID-19 testing is available for a COP 280000 fee, and antigen/rapid COVID-19 testing is available for a COP 160000 fee; reservations are required for on-site testing.

At check-in, guests must provide a record of full COVID-19 vaccination.

COVID-19 vaccination record requirement applies to all guests aged 1 and over; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in.

This property affirms that it follows the cleaning and disinfection practices of Lead with Care (Four Seasons) guidelines.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property accepts credit cards, debit cards and cash.

Also known as

Four Seasons Hotel Bogotá Casa Medina Bogota
Four Seasons Hotel Bogotá Casa Medina
Four Seasons Bogotá Casa Medina Bogota
Four Seasons Hotel Bogotá Casa Medina Hotel
Four Seasons Hotel Bogotá Casa Medina Bogotá
Four Seasons Hotel Bogotá Casa Medina Hotel Bogotá

Frequently asked questions

Does Four Seasons Hotel Bogotá Casa Medina offer free cancellation for a full refund?
Yes, Four Seasons Hotel Bogotá Casa Medina does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Four Seasons Hotel Bogotá Casa Medina?
This property confirms that on-site COVID-19 testing (PCR screening) is available for a fee. Furthermore, on-site COVID-19 testing (antigen/rapid screening) is available for a fee, guests must provide documentation related to COVID-19 at check-in and disinfectant is used to clean the property. Please note that this information has been provided by our partners.
Are pets allowed at Four Seasons Hotel Bogotá Casa Medina?
Yes, cats and dogs stay free. Food and water bowls and litter trays are available.
Is parking offered on site at Four Seasons Hotel Bogotá Casa Medina?
Yes, there's free self parking. Parking spaces may be limited.
Is an airport shuttle service offered by Four Seasons Hotel Bogotá Casa Medina?
Yes, an airport shuttle is available. The charge is COP 75000 per person one-way.
What are the check-in and check-out times at Four Seasons Hotel Bogotá Casa Medina?
You can check in from 3 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.
What is there to do at Four Seasons Hotel Bogotá Casa Medina and nearby?
Have fun during the warmer months with activities nearby such as cycling. Indulge in a treatment at the spa and enjoy other amenities such as a 24-hour fitness centre and spa services. Four Seasons Hotel Bogotá Casa Medina also has a garden.
Are there restaurants at or near Four Seasons Hotel Bogotá Casa Medina?
Yes, Castanyoles offers Spanish cuisine. Nearby restaurants include Julia (3-min walk), Libertario Coffee Roasters (3-min walk) and El Cielo (3-min walk).
What's the area around Four Seasons Hotel Bogotá Casa Medina like?
Four Seasons Hotel Bogotá Casa Medina is a short 1-minute walk from Magdalena River and 3 minutes' walk from Colombia Stock Exchange.

Reviews

9.4

Exceptional

9.7/10

Cleanliness

9.5/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.1/10

Eco-friendliness

Reviews

10/10 Exceptional

The staff was world class. thank you
Juan, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Excellent service! Staff and property conditions , quality of meals at property restaurant ! Prices are adécuate , ♥️
antonio, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Excelent!
Rodrigo, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

We really like the Hotel and The Service was outstanding. The staff was extremely helpful and very detailed oriented. However, the food (dinner) at the Restaurant could improve. The breakfast was very nice though
Juan A Munoz, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

One of the best hotels in Bogotà
Rene, 6-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great
Erika, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Patrick, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Luciano, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

Beautiful hotel in a wonderful location! Staff is very friendly and everything went well yet for a Four Seasons I was expecting something above "everything went well"
Benjamin, 4-night family trip
Verified Expedia guest review