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Novum Hotel Hamburg Stadtzentrum

Photo gallery for Novum Hotel Hamburg Stadtzentrum

Premium bedding, in-room safe, desk, blackout curtains
Premium bedding, in-room safe, desk, blackout curtains
Premium bedding, in-room safe, desk, blackout curtains
Premium bedding, in-room safe, desk, blackout curtains
Premium bedding, in-room safe, desk, blackout curtains

Overview of Novum Hotel Hamburg Stadtzentrum

Novum Hotel Hamburg Stadtzentrum

Central hotel connected to the convention centre, within easy reach of Miniatur Wunderland

7.0/10 Good

996 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free WiFi
  • Pet-friendly
  • Non-smoking
  • 24/7 front desk
Map
Steindamm 29, Hamburg, HH, 20099
Main amenities
  • Daily housekeeping
  • 24-hour front desk
  • Front desk safe
  • Multilingual staff
  • Free newspapers in the lobby
  • Luggage storage
  • Tour/ticket assistance
  • TV in a common area
For families
  • Children stay free
  • Daily housekeeping
  • Blackout curtains
  • Lift
  • Cable TV service
  • Premium bedding

Room options

About this area

What's nearby

  • In Hamburg City Center
  • Miniatur Wunderland - 28 min walk
  • Elbe Philharmonic Hall - 37 min walk
  • Reeperbahn - 38 min walk
  • Hamburg City Hall - 4 min drive
  • Hamburg Messe and Congress - 5 min drive
  • St. Michaelis Church - 5 min drive
  • St. Pauli Piers - 6 min drive
  • Fish Market - 20 min drive
  • Hagenbeck Zoo - 11 min drive
  • Volksparkstadion - 23 min drive

Getting around

  • Hamburg Airport (HAM) - 26 min drive
  • Hamburg Central Station - 6 min walk
  • Hamburg (ZMB-Hamburg Central Train Station) - 7 min walk
  • Hamburg Dammtor Station - 25 min walk
  • South Central U-Bahn - 5 min walk
  • Lohmuhlenstrasse U-Bahn - 8 min walk
  • North Central U-Bahn - 8 min walk

Restaurants

  • Köz Ocakbaşı - Barbecue House - 2 min walk
  • Öz Urfa Kebap Haus - 2 min walk
  • Saray Köz Restaurant - 1 min walk
  • Back-Factory - 1 min walk
  • Indisches Restaurant Badshah - 3 min walk
Map

About this property

Novum Hotel Hamburg Stadtzentrum

At Novum Hotel Hamburg Stadtzentrum, you'll be within a 15-minute drive of Miniatur Wunderland and Reeperbahn. Guests looking to stay active can experience the nearby hiking/biking trails, and free perks include buffet breakfast daily and WiFi. Also, this hotel is 1.8 mi (3 km) from Elbe Philharmonic Hall and 4.8 mi (7.7 km) from Hagenbeck Zoo. Fellow travellers say good things about the helpful staff and size. The property is only a short walk to public transportation: South Central U-Bahn is 5 minutes and Lohmuhlenstrasse U-Bahn is 8 minutes.

Languages

English, German

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of guide to reopening holiday rentals (DTV & DFV - Germany) and COVID-19 Guidelines (CDC)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 35 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (4 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning

Travelling with children

  • Children stay for free (see details)

What to do

  • Bike rentals nearby
  • Hiking/biking trails nearby

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Television in common areas

Accessibility

  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge

Languages

  • English
  • German

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and may be collected at the property. The amount varies based on factors such as length of stay, property classification and room price. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 6.00 per person, per night

Optional extras

  • Early check-in can be arranged for an extra charge of EUR 15 (subject to availability)
  • Late checkout can be arranged for an extra charge of EUR 15.00 (subject to availability)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast.

This property affirms that it adheres to the cleaning and disinfection practices of guide to reopening holiday rentals (DTV & DFV - Germany) and COVID-19 Guidelines (CDC).

Policies

<p>Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on site.</p> <p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Novum Hotel Hamburg Stadtzentrum
Novum Hotel Stadtzentrum
Novum Hamburg Stadtzentrum
Novum Stadtzentrum
Novum Hotel Hamburg
Novum Hamburg Stadtzentrum
Novum Hotel Hamburg Stadtzentrum Hotel
Novum Hotel Hamburg Stadtzentrum Hamburg
Novum Hotel Hamburg Stadtzentrum Hotel Hamburg

Frequently asked questions

Does Novum Hotel Hamburg Stadtzentrum offer free cancellation for a full refund?
Yes, Novum Hotel Hamburg Stadtzentrum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Novum Hotel Hamburg Stadtzentrum?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Novum Hotel Hamburg Stadtzentrum?
Sorry, pets aren't allowed, but service animals are welcome.
What are the check-in and check-out times at Novum Hotel Hamburg Stadtzentrum?
You can check in from 3:00 PM - anytime. There's a charge of EUR 15 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of EUR 15.00 (subject to availability). Contactless social distancing and check-out are available.
Is there an on-site casino at Novum Hotel Hamburg Stadtzentrum?
No, this hotel doesn't have a casino, but Casino Esplanade (3-min drive) and Casino Reeperbahn (6-min drive) are both nearby.
What is there to do at Novum Hotel Hamburg Stadtzentrum and nearby?
Have fun with nearby activities such as cycling and hiking.
What's the area around Novum Hotel Hamburg Stadtzentrum like?
Novum Hotel Hamburg Stadtzentrum is in Hamburg City Center, a short 5-minute walk from South Central U-Bahn and 7 minutes' walk from Moenckebergstrasse.

Reviews

7.0

Good

7.7/10

Cleanliness

7.5/10

Staff & service

6.6/10

Amenities

6.7/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Very good

The room and bathroom was spotless. We were hoping for a small fridge in the room or tea and coffee making facilities.
Beatrice, 3-night family trip
Verified Expedia guest review

6/10 Good

Joyce, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Small but clean rooms
Martin, 1-night trip
Verified Expedia guest review

6/10 Good

6 days in Hamburg
The hotel is on a busy street in a very ethnic neighborhood a 10-15 min. walk from the train station (if you find the exit from the station!). It's in an old building with a lift (but there are about 10 steps up to the lift). Our room was very small, was difficult to walk around the bed if someone was at the desk. The bathroom also very small and the shower curtain would stick to your body while taking a shower.....was a challenge. The breakfast area was clean and well attended to with the usual European offerings (cold cereal, yogurt, bread, nice selection of cold meats/cheeses and hard cooked and scrambled eggs). The staff was all pleasant and helpful. This hotel is next to "the World of Sex". We always felt very safe in the hotel, but walking at night from the train station was sometimes a bit creepy.
Kitty, 6-night family trip
Verified Hotels.com guest review

8/10 Very good

No A/C. In the August heat, the room was very warm. Only remedy was to open the window. That, however, made you feel like being on the very noisy street - all night long. Not a pleasure. Otherwise, the hotel was fine, breakfast was good. No parking at the hotel. Many restaurants and fruit markets nearby.
Christian, 1-night family trip
Verified Orbitz guest review

8/10 Very good

Zabih, 1-night trip
Verified Hotels.com guest review

8/10 Very good

It's a great stay close to the train station in a vibrant multi-culti street. The only advice I'd like to give the hotel is to train staff a bit better. Because of staff I did not have a anti-allergic pillow for 2 of my 3 nights. Staff at breakfast did not use gloves and did not tell guests to use gloves while using the buffet. The breakfast was great though. :)
Christin, 3-night trip
Verified Expedia guest review

6/10 Good

Ivan, 2-night trip
Verified Expedia guest review

8/10 Very good

It was 30-35 degrees outside in the daytime and the heat lingered in our room – but!! even though there was not aircondition, we could get a fan in our room for free. We also got corona-friendly breakfast. The water was a bit unpredictable hot-and-cold. Really nice location for seeing a lot of art and just five minutes away from the train station.
Sofie Meta, 4-night trip
Verified Hotels.com guest review

6/10 Good

Ok for young traveller's, not for kids.
We were supposed to stay for 3 nights but chose to leave the night before check out. It's an OK hotel if you don't mind the interior being severely used and run down. The carpet smelled muskey due to the lack of ventilation and drainage in the bathroom. The location is perfect for young couples who is going to Hamburg for a weekend trip, since it's so close to the center. There are plenty of restaurants and Middle Eastern grocery stores, which we loved, however the surrounding is not family friendly. Had it just been my husband and I, the place would have been OK. The internet is very slow and the doors inside are not fire proof as legally required by law in Denmark. The walls were stained with all kinds of stuff and the curtain was dirty, where you could see ashes and dirt on the white see through curtain. The bed was hard and the TV channels were very limited for internationals. I'm a traveler and I've seen my fair share of hotels. This one is ok, if you are single or a couple of a group of young friends traveling together. But this is not a family friendly hotel by any means.
Maria, 3-night family trip
Verified Hotels.com guest review