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3.5-star beachfront resort with spa, near Playa de los Muertos
Each encounter with staff was rude
Feb 4, 2021
Everything was great. Except the bed was super hard.
Jan 22, 2021
This property advises that it adheres to Safe Travels (WTTC - Global) cleaning and disinfection practices.
Remember, collect 10 stamps, get 1 reward* night
Guests under 18 years old are not allowed in the spa.
Buffet breakfast is offered for an extra charge of MXN 210 per person (approximately)
Babysitting/childcare is available for an extra charge
Pool access available from 10:00 AM to 10:00 PM.
Guests under 18 years old are not allowed in the spa.
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.
Contactless check-in and contactless check-out are available.
Each guestroom is kept vacant for a minimum of 24 hours between bookings.
This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.
daniel, 8 night trip, Feb 12, 2021
Verified Hotels.com guest review
Playa los Arcos has been one of my favorite hotels over the last many years. I am disappointed, though, about the new remodeling. The dining area has lost its tropical charm, being replaced with glass, metal, and artificial bougainvilea. But it looks like an additional hot tub will be nice. Bed was lovely.
Donna, 2 night trip, Jan 15, 2021
Verified Hotels.com guest review
Thanks for the great service and friendly staff ! Perfect location ! Such a beautiful restaurant Very delicious food! I’m totally impressed !! I’ll highly recommend this place for family or Business !!
Mario, 1 night business trip, Jan 14, 2021
Verified Hotels.com guest review
3 night trip, Jan 2, 2021
Verified Hotels.com guest review
Great location and great value. On the beach and within 5 minute walk of probably 30 restaurants. The waiters on the beach were amazing. We end up booking for 3 more nights.
Amy, 2 night trip, Jan 1, 2021
Verified Hotels.com guest review
Tony, 6 night trip, Dec 30, 2020
Verified Hotels.com guest review
Great place the only thing that was super disappointing was the room was a little outdated and the bed was extremely uncomfortable some people could sleep on that hard of a bed not for me!
3 night trip, Dec 24, 2020
Verified Hotels.com guest review
Great location, perfectly nice hotel Very clean rooms. King size bed that was extremely comfortable Loved the location. It’s right in the romantic zone. Right on the beach, but with its own swimming pool. Good to mention that it was not noisy. Many friends at other hotels were complaining about construction noise. I would give it an A+ for lack of noise.
4 night trip, Dec 22, 2020
Verified Hotels.com guest review
Nice hotel. Great service, especially on the beach with Esteban and Emilio. The room was clean, but badly in need of an upgrade. The new restaurant iK was a great addition and the best place in town to have a cocktail and watch the sunset. We will return.
Robert, 8 night trip, Nov 30, 2020
Verified Hotels.com guest review
This is a great location in the heart of the Romantic Zone. Right on the beach and close to so many wonderful restaurants and unique shops. The pools are quite nice and the restaurant serves delicious food. We had a room with a partial ocean view which was on the top floor with a balcony. View was fantastic! While the hotel has so much good going for it, I must say I was a little disappointed in the room. It seems like they need to do a renovation on the rooms once they finish renovations on the restaurant. The room and bathroom were very small... the bathroom had a vented window to the outside which let in all the loud noise from the street below and kept the room from being cool. If you’re looking for a modern, updated room with plenty of space, this isn’t it.
Phil, 5 night romance trip, Nov 25, 2020
Verified Expedia guest review
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