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Napa Mermaid Hotel & Suites

Suburban hotel with 2 bars/lounges, near Glyki Nero Beach

  • Free WiFi
From
€116

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  • Napa Mermaid Hotel & Suites
  • Napa Mermaid Hotel & Suites
  • Beach
  • Outdoor Pool
  • Napa Mermaid Hotel & Suites
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1 / 85Napa Mermaid Hotel & Suites
9.4.Exceptional.
  • having stayed in the hotel few times, it is bad to see same problems still exist: no…

    Jun 18, 2021

  • We stayed here for 8 nights in a Junior Suite. All i can say is everything exceeded our…

    Aug 21, 2020

See all 177 reviews

Official standards

This property advises that it adheres to Precautionary measures against COVID-19 (Cyprus) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Safe
Walkable
Easy parking
Convenient
  • Parking available
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 150 guestrooms
  • Daily housekeeping
  • Near the beach
  • Restaurant and 2 bars/lounges
  • Full-service spa
  • Indoor pool

For families

  • Private bathroom
  • Television
  • Free toiletries
  • Furnished balcony
  • Daily housekeeping
  • Laundry facilities

What’s around

  • In a regional park
  • Ayia Napa Monastery - 16 min walk
  • Glyki Nero Beach - 3 min walk
  • Ayia Napa Sculpture Park - 6 min walk
  • Love Bridge - 8 min walk
  • Ayia Napa Aqueduct - 8 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Executive Bungalow, Pool View
  • Junior Suite, Sea View
  • Grand Suite, Sea View
  • Standard Room, Sea View
  • Superior Double Room, Partial Sea View
  • Standard Room, Partial Sea View (and Pool View)

Location

  • In a regional park
  • Ayia Napa Monastery - 16 min walk
  • Glyki Nero Beach - 3 min walk

What’s around

Landmarks

  • In a regional park
  • Ayia Napa Monastery - 16 min walk
  • Glyki Nero Beach - 3 min walk
  • Ayia Napa Sculpture Park - 6 min walk
  • Love Bridge - 8 min walk
  • Ayia Napa Aqueduct - 8 min walk
  • Agios Epifanios Church - 9 min walk
  • THALASSA Municipal Museum - 11 min walk
  • Cape Greco National Forest Park - 3 mi / 4.9 km

Getting around

  • Larnaca Intl. Airport (LCA) - 43 min drive
  • Airport shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 150 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 2:00 PM-anytime
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check in instructions

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. The credit card used to book the reservation must be presented by the cardholder at check-in.
This property requires full payment at check-in for all bookings where payment for the stay will be made on site instead of at the time of booking.

Required at check in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Wheelchair-accessible parking on site
  • Onsite parking limited
*See small print for additional details or extra charges

In the hotel

Food and drink

  • 2 bars/lounges
  • Restaurant
  • Snack bar/deli
  • Poolside bar
  • Room service (during limited hours)
  • Coffee/tea in a common area

Things to do

  • Tennis lessons on site
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Rafting nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby

Working away

  • Conference space
  • Conference space size (feet) - 1076
  • Conference space size (meters) - 100
  • One meeting room
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Year Built - 1984
  • Elevator
  • Designated smoking areas
  • Library
  • Television in common areas

Accessibility

  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages Spoken

  • English
  • French
  • German
  • Greek
  • Italian
  • Russian

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding available
  • Blackout drapes/curtains

Things to enjoy

  • In-room massage available
  • Furnished balcony

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer

Be entertained

  • 32-inch flat-screen TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Napa Mermaid Spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Dining

Flavors Restaurant - Overlooking the ocean and pool, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Recreation

On Site

  • Health club
  • Outdoor tennis court
  • Sauna
  • Spa tub
  • Steam room
  • Tennis on site
  • Tennis lessons on site

Nearby

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Rafting nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby

Awards and affiliations

Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Small print

Also known as

  • Hotel Mermaid Napa
  • Napa Mermaid & Suites
  • Napa Mermaid Hotel & Suites Hotel
  • Napa Mermaid Hotel & Suites Ayia Napa
  • Napa Mermaid Hotel & Suites Hotel Ayia Napa
  • Hotel Napa Mermaid
  • Mermaid Napa
  • Mermaid Napa Hotel
  • Napa Mermaid
  • Napa Mermaid Hotel
  • Napa Mermaid Hotel Ayia Napa
  • Napa Mermaid Ayia Napa
  • Napa Mermaid Hotel Suites

Optional extras

Late check-out can be arranged for an extra charge of EUR 45.00 (subject to availability)

Airport shuttle service is offered for an extra charge of EUR 55.00 per vehicle (one-way)

Policies

This property will place an authorization for the 30% of the total amount at the time of the booking for any bookings where payment for the stay will be made on site instead of at the time of booking.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

The seasonal pool is open from April to October.

Pool access available from 9:30 AM to 6:30 PM.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests under 13 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub.

Children under 12 years old are not allowed in the spa without adult supervision.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of Precautionary measures against COVID-19 (Cyprus).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property 72 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Napa Mermaid Hotel & Suites does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Parking spots may be limited.
  • Yes, there's an indoor pool and a seasonal outdoor pool. Guests have pool access from 9:30 AM to 6:30 PM.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 2:00 PM - anytime. Check-out time is noon. Late check-out is available for a charge of EUR 45.00 (subject to availability).
  • Yes, Flavors Restaurant offers international cuisine and ocean views. Nearby restaurants include Pisanello Italian Restaurant (3-min walk), Teremok (9-min walk), and Al Ritrovo (9-min walk).
  • Yes, an airport shuttle is available. The charge is EUR 55.00 per vehicle one-way.
  • Practice your swing on the tennis courts. Additional recreation nearby includes ecotours. Indulge in a treatment at the spa and soothe your senses in the spa tub. Napa Mermaid Hotel & Suites also has 2 bars and an indoor pool, as well as a sauna and a steam room.
9.4.Exceptional.
  • 10.0.Exceptional

    Lovely stay!

    Constantinos, 1 night trip, Sep 4, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Holidays during Covid

    Regardless the current pandemic of covid we had an excellent time. The hotel was following all required hygiene guidelines and we didnt feel afraid at anytime. The hotel should urgently seek for additional parking space as it was very frustrating not finding one and having to leave the car in the streets

    Emily, 4 night trip, Aug 13, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Excellent stay

    Extremely friendly staff,spotless,service great,excellent covid measures,suite fantastic,dinner was delicious...well done to the chef.

    Desiree, 1 night family trip, Aug 7, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Loved it. Very clean. Problem with parking

    Nice stay. Very Clean. Breakfast was good but i would like if they could offer frape without extra charge. Overall we were happy with our stay.beautiful hotel.great hospitality. But there is a big problem with parking area.unfortunately there is not enough space for all the residents espesially during weekend.

    2 night trip, Jul 23, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Relaxing family holiday

    Currently it is off season with very less occupancy in the hotel and surrounding areas. The hotel is very neat and clean with pleasant ambiance. For some reason, all hotels in the area were painted white. We were in a Grand suite with two bedroom, a hall with open kitchen and a large balcony with a jacuzzi which the kids loved. Breakfast was very good with both hot and cold options. The only other food we had from the hotel restaurant was a pizza. We were told that it was a frozen pizza that was baked. The people at the reception were very helpful, especially Litza. I hope i am spelling her name correctly. The beach is right across the road at a short walking distance and its a nice beach. There are shops available at a short walking distance. Restaurants were closed since it was off season. We had to drive to Ayia Napa town for eating out. The hotel helped in arranging for hire car as well. We used the spa as well which was good. Overall a very good relaxing holiday. I would definitely recommend Napa mermaid hotel and suites.

    3 night family trip, Nov 28, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Superb

    We had an excellent time, relaxed, enjoyed our stay to the full

    Emily, 4 night romance trip, Aug 13, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    A perfect place to chill out

    This was our third visit to the hotel but our first for a number of years. Our expectations were high following our previous stays and we were not disappointed. A number of the staff were still in ,post and it was nice to be welcomed by familiar faces. The hotel is spotless and the staff are all friendly and very courteous. Our room was lovely with a large balcony with views to the sea. The bed was very large and comfortable and the walk in shower was clean and spacious. we stayed for 3 nights but were able to use all the facilities of the hotel until we decided to leave at 4 pm on check out day. The facilities included a well equipped gym, heated swimming pool, sauna, steam room and jacuzzi with shower facilities that we could use before we checked out. Breakfast was included in our package and is a must have! The quality of food and choices are amazing and certainly set you up for the day. The food was so good we decided to try an evening buffet which was superb and very reasonably priced. We would certainly recommend the hotel and very much look forward to visiting again later in the year.

    John, 3 night romance trip, Apr 19, 2019

    Verified Hotels.com guest review

  • 8.0.Very Good

    Very good hotel

    SKEVI, 1 night romance trip, Nov 24, 2018

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Excellent hotel!!

    Excellent hotel with very friendly and helpfull staff! Perfect location close to all the main beaches and 5 minutes walk to the town center! Do recommend it and for sure will visit again!

    Giannakis, 1 night family trip, Aug 20, 2018

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Excellent position Lovely Views

    Stayed before and now only for 1 night and all was excellent. Reception welcoming, room clean, sea view great and amazing plentiful breakfast. Will return!

    Margarita, 1 night trip, Jun 30, 2018

    Verified Expedia guest review

See all 177 reviews