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All properties in Ayia Napa, Famagusta District, Cyprus
1 room, 2 adults

Napa Mermaid Hotel & Suites

4-star4 stars
45 Kryou Nerou, Ayia Napa, 05344, Cyprus

Suburban hotel with 2 bars/lounges, near Glyki Nero Beach
  • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Nice stay. Very Clean. Breakfast was good but i would like if they could offer frape…Jul 27, 2020
  • Currently it is off season with very less occupancy in the hotel and surrounding areas.…Dec 3, 2019

Napa Mermaid Hotel & Suites

from €142
  • Executive Bungalow, Pool View
  • Junior Suite, Sea View
  • Grand Suite, Sea View
  • Standard Room, Sea View
  • Superior Double Room, Partial Sea View
  • Standard Room, Partial Sea View (and Pool View)

What’s around Napa Mermaid Hotel & Suites

Landmarks

  • In a regional park
  • Ayia Napa Monastery - 14 min walk
  • Glyki Nero Beach - 3 min walk
  • Ayia Napa Sculpture Park - 6 min walk
  • Love Bridge - 8 min walk
  • Ayia Napa Aqueduct - 8 min walk
  • Agios Epifanios Church - 10 min walk
  • THALASSA Municipal Museum - 11 min walk

Getting around

  • Larnaca Intl. Airport (LCA) - 43 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 150 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 2:00 PM-anytime
  • Check-out time is noon
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements. The credit card used to book the reservation must be presented by the cardholder at check-in.
This property requires full payment at check-in for all bookings where payment for the stay will be made on site instead of at the time of booking.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Food and drink
  • 2 bars/lounges
  • Restaurant
  • Poolside bar
  • Room service (during limited hours)
Things to do
  • Tennis lessons on site
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Rafting nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby
Working away
  • Conference space
  • Conference space size (feet) - 1076
  • Conference space size (meters) - 100
  • One meeting room 1
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 1984
  • Elevator
  • Designated smoking areas
  • Library
  • Television in common areas
Accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
Languages Spoken
  • English
  • French
  • German
  • Greek
  • Italian
  • Russian

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
Things to enjoy
  • In-room massage available
  • Furnished balcony
Freshen up
  • Private bathroom
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Napa Mermaid Spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Dining

Flavors Restaurant - Overlooking the ocean and pool, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Recreation

On Site

  • Health club
  • Outdoor tennis court
  • Sauna
  • Spa tub
  • Steam room
  • Tennis on site
  • Tennis lessons on site

Nearby

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Rafting nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby

Napa Mermaid Hotel & Suites’s small print

Also known as

  • Hotel Mermaid Napa
  • Napa Mermaid & Suites
  • Napa Mermaid Hotel & Suites Hotel
  • Napa Mermaid Hotel & Suites Ayia Napa
  • Napa Mermaid Hotel & Suites Hotel Ayia Napa
  • Hotel Napa Mermaid
  • Mermaid Napa
  • Mermaid Napa Hotel
  • Napa Mermaid
  • Napa Mermaid Hotel
  • Napa Mermaid Hotel Ayia Napa
  • Napa Mermaid Ayia Napa
  • Napa Mermaid Hotel Suites

Policies

This property will place an authorization for the 30% of the total amount at the time of the booking for any bookings where payment for the stay will be made on site instead of at the time of booking.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

  • The seasonal pool is open from April to October.
  • Pool access available from 9:30 AM to 6:30 PM.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

    Guests under 13 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub.

    Children under 12 years old are not allowed in the spa without adult supervision.

    Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Personal protective equipment, including masks and gloves, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

    Contactless check-in is available.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    For transfers, guests must contact the property 72 hours prior to arrival at the number on the booking confirmation.

    Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

    Optional extras

    Late check-out can be arranged for an extra charge of EUR 45.00 (subject to availability)

    Airport shuttle service is offered for an extra charge of EUR 55.00 per vehicle (one-way)

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Napa Mermaid Hotel & Suites

    • Does Napa Mermaid Hotel & Suites offer free cancellation for a full refund?
      Yes, Napa Mermaid Hotel & Suites does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • Is there a pool at Napa Mermaid Hotel & Suites?
      Yes, there's an indoor pool and a seasonal outdoor pool. Guests have pool access from 9:30 AM to 6:30 PM.
    • Are pets allowed at Napa Mermaid Hotel & Suites?
      Sorry, pets and service animals aren't allowed.
    • What are the check-in and check-out times at Napa Mermaid Hotel & Suites?
      You can check in from 2:00 PM to anytime. Check-out time is noon. Late check-out is available for a charge of EUR 45.00 (subject to availability).
    • Are there restaurants at or near Napa Mermaid Hotel & Suites?
      Yes, there's an onsite restaurant that serves international cuisine.
    • Is airport shuttle service offered by Napa Mermaid Hotel & Suites?
      Yes, an airport shuttle is available. The charge is EUR 55.00 per vehicle one-way.
    • What is there to do near Napa Mermaid Hotel & Suites?
      Recommended spots to visit include Glyki Nero Beach (3-min walk) and Ayia Napa Sculpture Park (6-min walk), along with Love Bridge (8-min walk) and Ayia Napa Aqueduct (8-min walk).

    Recent reviews

    Exceptional 9.4 From 178 reviews

    Exceptional 10.0
    Superb
    We had an excellent time, relaxed, enjoyed our stay to the full
    Emily, ie4 night romance trip
    Exceptional 10.0
    A perfect place to chill out
    This was our third visit to the hotel but our first for a number of years. Our expectations were high following our previous stays and we were not disappointed. A number of the staff were still in ,post and it was nice to be welcomed by familiar faces. The hotel is spotless and the staff are all friendly and very courteous. Our room was lovely with a large balcony with views to the sea. The bed was very large and comfortable and the walk in shower was clean and spacious. we stayed for 3 nights but were able to use all the facilities of the hotel until we decided to leave at 4 pm on check out day. The facilities included a well equipped gym, heated swimming pool, sauna, steam room and jacuzzi with shower facilities that we could use before we checked out. Breakfast was included in our package and is a must have! The quality of food and choices are amazing and certainly set you up for the day. The food was so good we decided to try an evening buffet which was superb and very reasonably priced. We would certainly recommend the hotel and very much look forward to visiting again later in the year.
    John, ie3 night romance trip
    Very Good 8.0
    Very good hotel
    SKEVI, ie1 night romance trip
    Exceptional 10.0
    Excellent hotel!!
    Excellent hotel with very friendly and helpfull staff! Perfect location close to all the main beaches and 5 minutes walk to the town center! Do recommend it and for sure will visit again!
    Giannakis, ie1 night family trip
    Exceptional 10.0
    Wonderful stay in Aiya Napa
    I thoroughly enjoyed my stay at Napa Mermaid. The front desk and spa staff were very helpful and friendly. The breakfast was one of the best I have had at a hotel. The location is within easy walking distance to the centre, beaches, and Cape Greko Park. The wifi is works well throughout the hotel. As I stayed during winter season, my only disappointment was I wish the spa and swimming pool were open later than 19:00.
    Cindy, ieOther trip
    Exceptional 10.0
    Napa Mermaid Review
    We love staying at the Napa Mermaid, friendly staff very clean nice location. Thank you
    Deborah, gb2 night trip
    Exceptional 10.0
    Relaxing and tranquil in off-season
    Excellent Hotel with tasty food in the restaurant. Special thanks to the management and staff for the delicious cake and white wine, it really made for a wonderful birthday treat! Only small critique is the tepid water temp in the spa tub, would be better if it was warmer but the sauna and steam room were great. I definitely would stay here again.
    DANIEL, us3 night trip
    Exceptional 10.0
    Excellent
    Dasos, gb1 night trip
    Good 6.0
    Staff amazing most of hotel was fantastic
    Staff amazing most of hotel was fantastic But room not as good as what I paid for not as clean as rest of hotel, was advertised as executive suite but old & tired many problems with room very noisy location & no privacy at all. Staff made my stay very good except for night reception man who was always miserable & head receptionist also hotel main manager was not very approachable
    gb7 night trip
    Exceptional 10.0
    best hotel in napa
    amazing place. great people.
    amir, il4 night romance trip

    Napa Mermaid Hotel & Suites

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