Guests
All properties in Porto Alegre, Rio Grande do Sul State, Brazil

Sheraton Porto Alegre Hotel

4-star Porto Alegre hotel with 1 indoor pools, connected to a shopping center

  • Free WiFi in lobby
From
€102

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  • Sports Facility
  • Sports Facility
  • Indoor Pool
  • Bathroom
  • Sports Facility
Sports Facility. Image 1 of 114.
1 / 114Sports Facility
Rua Olavo Barreto Viana 18, Porto Alegre, 90570-070, RS, Brazil
9.0.Superb.
  • The staff are amazing. Friendly, helpful and courteous

    Nov 15, 2021

  • It was ok.

    Sep 25, 2021

See all 255 reviews

Official standards

This property advises that it adheres to Commitment to Clean (Marriott), Intertek Cristal (3rd party expert - Global), and Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 72 hours
  • Contactless check-in is available
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Dining options
Shopping
Walkable
Convenient
  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking

Property highlights

Main amenities

  • 170 smoke-free guestrooms
  • Restaurant and bar/lounge
  • 1 indoor pool
  • Breakfast available
  • Health club
  • Valet parking

For families

  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • Private bathroom
  • Television
  • Free toiletries
  • Garden

What’s around

  • In Moinhos de Vento
  • Walk of Fame - 1 min walk
  • Moinhos Shopping Center - 1 min walk
  • Moinhos de Vento Park - 2 min walk
  • Hydraulic Windmills Historic Building - 9 min walk
  • Moinhos de Vento Hospital - 12 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Superior Room, 1 King Bed, Non Smoking
  • Superior Room, 2 Double Beds, Non Smoking
  • Deluxe Room, 1 King Bed, Non Smoking
  • Executive Suite, 1 Bedroom, Non Smoking
  • Executive Suite, 1 King Bed, Non Smoking (Club Lounge Access)
  • Club Room, 1 King Bed, Non Smoking

What’s around

Landmarks

  • In Moinhos de Vento
  • Walk of Fame - 1 min walk
  • Moinhos Shopping Center - 1 min walk
  • Moinhos de Vento Park - 2 min walk
  • Hydraulic Windmills Historic Building - 9 min walk
  • Moinhos de Vento Hospital - 12 min walk
  • NT Institute of Cinema and Culture - 16 min walk
  • Sports Museum - 19 min walk
  • Metodista de Educacao Bispo Isac Aco Museum - 21 min walk
  • Church of Black Madonna of Częstochowa - 21 min walk
  • Colegio Americano Museum of Science - 21 min walk

Getting around

  • Salgado Filho Intl. Airport (POA) - 7 min drive
  • Sao Pedro Station - 29 min walk
  • Rodoviaria de Porto Alegre Station - 29 min walk
map
See on map
Rua Olavo Barreto Viana 18, Porto Alegre, 90570-070, RS, Brazil

At a glance

Hotel size

  • This hotel has 170 rooms
  • This hotel is arranged over 22 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check in instructions

Front desk staff will greet guests on arrival.

Required at check in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding
  • Parents must have child's birth certificate and photo ID*

Pets

  • Pets stay free (dogs only)
  • Specific rooms only, restrictions apply*
  • 1 per room (up to 40 lbs)

Internet

  • Free WiFi in public areas
  • WiFi and wired Internet access in rooms*

Parking

  • Onsite valet parking (BRL 85.00 per night)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service

Things to do

  • Number of indoor pools - 1
  • Health club
  • Steam room
  • Sauna
  • Golfing nearby

Working away

  • Business center
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Tours/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Facilities

  • Elevator
  • ATM/banking
  • Garden
  • Terrace
  • Television in common areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchair-accessible bathroom vanity
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Low-height counters/sink
  • Height-adjustable showerhead
  • Grab bar - near toilet
  • Transfer shower
  • Lever door handles
  • Wheelchair-width doorways

Languages Spoken

  • English
  • Portuguese
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains

Things to enjoy

  • In-room massage available

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer

Be entertained

  • 32-inch LCD TV
  • Cable TV channels

Stay connected

  • Desk
  • WiFi (surcharge)
  • Phone

More

  • In-room safe

Fees & policies

Optional extras

  • WiFi is available in guestrooms for BRL 32 per 24-hour period (rates may vary)
  • Wired Internet access is available in guestrooms for BRL 32 per 24-hour period (rates may vary)
  • Buffet breakfast is offered for an extra charge of BRL 74.8 per person (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-in between noon and midnight can be arranged for an extra charge (amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)
  • There is an administrative fee of BRL 3.85 per day

Children & extra bedsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Rollaway beds are available for BRL 126.5 per night
  • Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

PetsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pets are allowed for an extra charge of BRL 300 per pet, per week
  • Service animals exempt from fees
  • Contact the property at the number on the booking confirmation for details on pet restrictions and to request a pet-friendly room

ParkingPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Valet parking costs BRL 85.00 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-in is available.

Individually-wrapped food options are available for breakfast and through room service.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global).

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

  • Hotel Porto Alegre
  • Sheraton Porto Alegre Hotel
  • Sheraton Porto Alegre Hotel Brazil
  • Sheraton Porto Alegre
  • Sheraton Porto Alegre Hotel Hotel
  • Sheraton Porto Alegre Hotel Porto Alegre
  • Sheraton Porto Alegre Hotel Hotel Porto Alegre
  • Hotel Porto Alegre Sheraton
  • Hotel Sheraton Porto Alegre
  • Porto Alegre Hotel
  • Porto Alegre Hotel Sheraton
  • Porto Alegre Sheraton
  • Porto Alegre Sheraton Hotel
  • Sheraton Hotel Porto Alegre
  • Sheraton Porto Alegre

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Sheraton Porto Alegre Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Valet parking costs BRL 85.00 per night.
  • Yes, there's an indoor pool.
  • Yes, dogs stay free, with a limit of 1 per room and maximum weight of 40 lbs per pet. There's a charge of BRL 300 per pet, per week. Service animals are exempt from fees.
  • You can check in from 3 PM - midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in is available.
  • Yes, there's an onsite restaurant. Nearby restaurants include Rambla (3-min walk), Press Bar Restaurante (4-min walk), and 20BARRA9 Carniceria Bar Porto Alegre (4-min walk).
  • Sheraton Porto Alegre Hotel has an indoor pool and a sauna, as well as a steam room and a garden.
9.0.Superb.
  • 10.0.Exceptional

    Warm & Cozy

    Clean location within walking distance to restaurants and shopping. Can’t beat the location.

    3 night business trip, Aug 10, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Quartos muito espaçosos, staff muito cordial e eficiente. Café da manhã ótimo. Voltando para POA, ficarei sempre lá.

    2 night romance trip, Jul 15, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Conviniently located -- central with many good locations within walking distance. Safe and Covid aware.

    5 night business trip, Jun 6, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Best of POA

    By far, this is the best hotel in Porto Alegre. Service is top of the line. You pay a premium for comfort and attention to detail. I will recommend this hotel for travelers who need to communicate in foreign language, as most of the staff is able to speak english.

    Luis f g, 2 night business trip, Jun 1, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    This is a very fine hotel, well appointed, with a an extremely attentive staff. It is luxurious, and while the building is a bit dated, there’s quality and refinement throughout. Very comfortable bed and spacious room. The bathroom is large as well and the shower is tremendous. I always stay as this facility for the amazing location, the staff, the luxury comfort, and especially for the incredible breakfast. Really tops!

    2 night business trip, May 28, 2021

    Verified Expedia guest review

  • 2.0.Poor

    a friend come to visit us for few minutes, bar and restaurant was closed, they charged us for a whole new room to let our friend in !

    1 night family trip, May 26, 2021

    Verified Expedia guest review

  • 4.0.Fair

    Extremely Dissapoiting

    Terrible experience. The food was bad, the internet wasn’t working properly, the breakfast service was bad. Overall the experience was super disappointing

    Raphael, 1 night trip, Sep 2, 2020

    Verified Hotels.com guest review

  • 4.0.Fair

    Staff were very nice... Hotel charging me for an extra night to leave after day 5 and not day 8, when I gave 2 nights notice ( ie day 3 ).. To get home because of Coronavirus...

    Gary, 8 night business trip, Feb 25, 2020

    Verified Expedia guest review

  • 8.0.Very Good

    The hotel is located at the heart of a very pleasat area of the city, next to a small but upscale shopping center and close to cafes and restaurants

    Jose, 10 night family trip, Dec 23, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Excellent stay,

    Excellent stay. Stable and fast internet, great breakfast, etc. One little problem is that it always take some time to retrieve our car.

    Delbert, 2 night business trip, Dec 5, 2019

    Verified Hotels.com guest review

See all 255 reviews