Crystal Palace Hotel

Photo gallery for Crystal Palace Hotel

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Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains

Overview of Crystal Palace Hotel

Crystal Palace Hotel

4.0 star property
4-star Bucharest hotel with 1 restaurants, connected to a shopping centre

8.4/10 Very good

101 verified guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
  • Bathtub
The price is €111
Price available on 27/06/2022
18-20 Alexandru Serbanescu, 1st District, Bucharest, 014292
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Health club
  • Sauna
  • Steam room
  • Room service
  • 24-hour business centre
  • Business centre
  • Airport shuttle
  • Train station pick-up service
  • Limo/town car service
For families
  • Children stay free
  • Private bathroom
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
Cleaning & safety
  • Cleaned with disinfectant
  • 72-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Sector 1
  • Herastrau Park - 4 min drive
  • Arcul de Triumf - 9 min drive
  • Village Museum - 11 min drive
  • Piata Romana - 14 min drive
  • Romanian Athenaeum - 16 min drive
  • National Museum of Art of Romania - 18 min drive
  • University of Bucharest - 17 min drive
  • National Museum of Romanian History - 18 min drive
  • Bucharest City Hall - 18 min drive
  • Romanian National Opera - 19 min drive

Getting around

  • Bucharest (OTP-Henri Coanda Intl.) - 15 min drive
  • Polizu - 14 min drive
  • Gara de Nord - 16 min drive
  • Bucharest Baneasa Station - 28 min walk
  • Airport shuttle (surcharge)
  • Train station pick-up (surcharge)

About this property

Crystal Palace Hotel

Crystal Palace Hotel offers an airport shuttle (available 24 hours) for RON 115 per vehicle one way. Guests indulge in massages, then grab a bite to eat at the restaurant. A bar/lounge, a health club and a fitness centre are other highlights at this upmarket hotel. Fellow travellers say good things about the helpful staff and airport.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 74 rooms
  • Arranged over 5 floors


  • Check-in time from noon until anytime
  • Express check-in/out
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • One child stays free when occupying the parent or guardian's room, using existing bedding
  • No cots (infant beds)


  • No pets or service animals allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free on-site self-parking
  • Free on-site extended parking
  • Free on-site motorhome/coach/lorry parking
  • Wheelchair-accessible parking on site
  • Free off-site parking nearby


  • Airport shuttle (available 24 hours)*
  • Train station pick-up*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Taking the kids

  • Children stay free
  • Local/corner shop

Working away

  • 24-hour business centre
  • Meeting rooms
  • Computer station
  • Conference space (538 square feet)


  • 24-hour front desk
  • Concierge services
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Umbrellas


  • 1 building/tower
  • Built in 2003
  • Safe-deposit box at front desk
  • Terrace
  • Health club
  • Sauna
  • Steam room


  • Lift
  • Wheelchair-accessible parking

Languages spoken

  • English
  • French
  • German
  • Hungarian
  • Italian
  • Romanian
  • Spanish

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi


  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of RON 50 per person (approximately)
  • Airport shuttle service is offered for an extra charge of RON 115 per vehicle (one way)
  • Train station pick-up service is offered for an extra charge

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.


Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

This property accepts credit cards. Cash is not accepted.

Also known as

Crystal Palace Hotel Bucharest
Crystal Palace Bucharest
Crystal Palace Hotel Hotel
Crystal Palace Hotel Bucharest
Crystal Palace Hotel Hotel Bucharest

Frequently asked questions

Overall score and ratings


Very good




Staff & service




Property conditions & facilities



6/10 Good

Decent location
1-night business trip
Verified guest review

10/10 Exceptional

Alessandro, 1-night trip
Verified Expedia guest review

8/10 Very good

Location was great, staff and services were very nice.
4-night business trip
Verified Expedia guest review

10/10 Exceptional

As ever, great service and cleanness. Great attention to the customer
Paolo, 2-night business trip
Verified guest review

8/10 Very good

Good place to stay
The hotel is very nice. Pleasant place. I really enjoyed the breakfast. You can choose whatever you like from the menu and even if it is not. The manager has been very kind and professional and very customer focused.
Paolo, 1-night business trip
Verified guest review

8/10 Very good

good choice
Met my initial expectations from a Business hotel.
Menachem, 2-night business trip
Verified guest review

8/10 Very good

Nice hotel in a good location for business
The hotel was very nice, tidy and clean. The evening restaurant served very nice food. There was only a couple of things which were not so great: 1/ No Airconditioning during winter as heating is on. The room was 26 degrees which was too hot to sleep. I was told to open the window but its quite a busy road outside and lots of cars tooting their horns 2/ Breakfast was limited in relation to options of cold food.
3-night business trip
Verified guest review

10/10 Exceptional

Recommend 100% is you have business in Aurel Vlaic
Very polite staff. Hotel is clean and comfy. Breakfast is excellent. Business district Aurel Vlaicu very close by. Also subway station within 10 min walk.
Andrei Alexandru, 2-night business trip
Verified guest review

6/10 Good

Hotel is ok for position but has to improve rooms
Hotel has good position for offices around, but we had a hard time booking the rooms because the prices spiked up a month before, although after some days they went dramatically down and hotel refused to reimburse the difference or apply benefits. The breakfast was excellent, although with little variety, and I have to say that service was really at top, with reception and waiters at complete disposal. When arrived I found the heating broken, the day after I was sent a reparation, which did not fix the issue completely, but temperatures overall were still ok. The rooms are a bit tired, bed are definitely not comfortable and sheets are really messy, it is impossible to sleep well in all these folds and covers which are none of the right size. For the price you can find something better around or in the center.
3-night business trip
Verified guest review

10/10 Exceptional

Good for business
Helpful fast service. The breakfast staff was also very efficient and attentive. The room was of good standard and well equipped. Would go again. Perhaps a bit far out of out.
Virginie, 1-night business trip
Verified guest review