Hotel Alcázar de La Reina

Photo gallery for Hotel Alcázar de La Reina

Primary image
Seasonal outdoor pool
Seasonal outdoor pool
Terrace/patio
Balcony

Overview of Hotel Alcázar de La Reina

Hotel Alcázar de La Reina

4.0 star property
4-star hotel in Carmona with restaurant and pool bar

8.6/10 Fabulous

246 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Non-smoking
The price is €71
Price available on 21/07/2022
Map
Calle Hermana Concepción Orellana, 2, Carmona, Seville, 41410
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Rooftop terrace
  • Breakfast available
  • Free train station pick-up
  • Sauna
  • Self parking
  • Seasonal outdoor pool
  • Pool bar
  • Room service
  • Coffee shop/cafe
  • In-room childcare
For families
  • In-room childcare (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Private pool
  • Private hot tub
  • Living room
Cleaning & safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • Heart of Carmona
  • Fibes Conference and Exhibition Center - 33 min drive
  • Basilica of the Macarena - 31 min drive
  • Calle Sierpes - 34 min drive
  • Seville Town Hall - 35 min drive
  • Ramon Sanchez Pizjuan Stadium - 39 min drive
  • Giralda Tower - 37 min drive
  • Maria Luisa Park - 31 min drive
  • Palacio de las Duenas - 52 min drive
  • Metropol Parasol - 45 min drive
  • Seville Aquarium - 29 min drive

Getting around

  • Seville (SVQ-San Pablo) - 22 min drive
  • Los Rosales Station - 26 min drive
  • Brenes Station - 27 min drive
  • Lora del Río Station - 30 min drive
  • Free train station pick-up
  • Airport shuttle (surcharge)

About this property

Hotel Alcázar de La Reina

A great choice for a stay in Carmona, Hotel Alcázar de La Reina features an airport shuttle and a rooftop terrace. You can indulge in massages, body wraps or manicures and pedicures, and grab a bite to eat at El Tabanco, which serves local cuisine and is open for lunch and dinner. Other highlights at this upmarket hotel include a poolside bar, a sauna and a seasonal outdoor pool. The helpful staff and restaurant get good marks from fellow travellers.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 68 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 2 PM until midnight
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • Pets allowed (dogs and cats only, 1 per room, up to 44 lbs)*
  • Service animals welcome
  • Specific rooms only*
  • Pets must be supervised

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • On-site self-parking (EUR 11.00 per day)
  • Wheelchair-accessible parking on site
  • On-site parking is limited

Transfers

  • Airport shuttle*
  • Free train station pick-up

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 7:30 AM–9:30 AM on weekdays and 8:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Taking the kids

  • Childcare in room (surcharge)

What to do

  • Shopping
  • Bike rentals nearby
  • Hiking/biking trails nearby

Working away

  • 7 meeting rooms
  • Conference space (15387 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 1999
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Library
  • Seasonal outdoor pool
  • Sauna

Accessibility

  • Wheelchair accessible
  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge

Languages spoken

  • English
  • French
  • German
  • Italian
  • Spanish

Room amenities

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Bathrobes

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Private pool
  • Private hot tub
  • In-room massage
  • Individually furnished

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Guidebooks/recommendations
  • Local maps

Special features

Dining

El Tabanco – This restaurant specialises in local cuisine and serves lunch and dinner. Guests can enjoy al fresco dining (weather permitting).
El Tabanco Bar – This tapas bar specialises in local cuisine and serves lunch and dinner.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 11.95 for adults and EUR 11.95 for children (approximately)
  • Airport shuttle service is offered for an extra charge

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for EUR 15.0 per night

Pets

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 30 per pet, per night

Parking

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Self-parking costs EUR 11.00 per day

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • The seasonal pool is open from May to September
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

This property accepts credit cards. Cash is not accepted.

Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Hotel Alcázar Reina Carmona
Hotel Alcázar Reina
Alcázar Reina Carmona
Alcázar Reina
Hotel Alcazar De La Reina
Alcazar De La Reina Carmona
Hotel Alcázar de La Reina Hotel
Hotel Alcázar de La Reina Carmona
Hotel Alcázar de La Reina Hotel Carmona

Frequently asked questions

Overall score and ratings

8.6

Fabulous

9.1/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.5/10

Property conditions & facilities

7.9/10

Eco-friendliness

8/10 Very good

Good hotel, not restaurant
Lovely interior spaces and a cool, comfortable room and bed with a wonderful view out across La Vega. Friendly staff, but I don't recommend the restaurant. It was supposed to open at 7.30pm and we gave up when there was no sign of active staff by 8.10. Perhaps just a signage issue, since most dining establishments in Spain seem to start at 8pm or later. Or perhaps we needed to pre-book for anyone to show up.
Peter, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great location. Warm service. Delicious breakfast. Super clean. Rooms could use a bit more color/decoration.
Timothy, 1-night family trip
Verified Orbitz guest review

10/10 Exceptional

Not easy to find with a GPS. Suggest to use road to enter thru Puerta de Córdoba in the historical part of Carmona and not use city center to find the hotel. It is best to leave car in the hotel’s parking paid facility and walk through the charming town. Hotel restaurant is great and the breakfast buffet was excellent.
Linda, 2-night romance trip
Verified Expedia guest review

8/10 Very good

Clean & average
Room clean and comfortable. No tea facilities in the room or available in the hotel. Good location. Late season visit so very quiet. Great restaurant recommendation.
Mike, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Melvin, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Good price
4-night family trip
Verified Expedia guest review

8/10 Very good

reat location
Lovely staff. Nothing too much trouble. Rooms a bit tired and pretty basic. Beautiful pool area. Great location.
timothy, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Delightful building. Bit weird though.
Bit weird honestly. Looks great on the outside, building structure and location is great. It wouldn't be hard to make it a lot better. Marble everywhere and gold taps looks more Berlusconi than top quality. Room had great view and bed is good. Everything works. Truly terrible breakfast room in the basement with semi-pornographic trompe d'oeil pseudo mythological scenes on the walls. Overheated and no natural light. Breakfast wasn't much better than the room it's served in. A buffet with too few guests to ensure turnover and freshness. Hour old fried egg anyone? Catering staff helpful but trapped, I fear. Reception staff not particularly helpful either. All the basics are there but it feels lazy.
Desmond, 2-night trip
Verified Hotels.com guest review

8/10 Very good

mary, 1-night trip
Verified Hotels.com guest review

6/10 Good

the irish bar was pushed in the advert but was only open for 3 hours and no draught beer. the swimming pool has pigeon poo and feathers in it and the pigeons wash and drink in the pool. pigeon poo all around the seating area. very unhygienic. parking costs are high. was told I could park my motorbike outside and 3 days later I was told to move it. rooms were good and staff pleasant would not return at there prices, as the facilities are not as advertised. 2.5 star not 4 star.
7-night trip with friends
Verified Expedia guest review