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Hotel Neptuno

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Exterior
Indoor spa tub
Terrace/patio
Terrace/patio
Suite, Terrace | View from room

Overview of Hotel Neptuno

Hotel Neptuno

4-star property
4-star hotel with restaurant, connected to the convention centre, near Port of Valencia

8.6/10 Fabulous

744 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
  • Connecting rooms available
The price is €110
Price available on 03/02/2023
Map
Paseo Neptuno 2, Valencia, Valencia, 46011

Room options

About this area

What's nearby

  • In Poblats Maritims
  • Port of Valencia - 25 min walk
  • Oceanogràfic Aquarium - 40 min walk
  • Malvarrosa Beach - 1 min drive
  • City of Arts and Sciences - 8 min drive
  • Valencia Cathedral - 25 min drive
  • Bioparc Valencia Zoo - 28 min drive

Getting around

  • Valencia (VLC) - 25 min drive
  • Valencia Fuente San Luis Station - 7 min drive
  • Valencia Sant Isidre Station - 10 min drive
  • Valencia Cabanyal Station - 19 min walk
  • Maritim-Serreria Station - 18 min walk
  • Ayora Station - 23 min walk

Restaurants

  • Gabbeach - 2 min walk
  • La Paz - 3 min walk
  • La Muñeca - 4 min walk
  • Hostería El Vizio - 6 min walk
  • Panorama - 6 min walk

About this property

Hotel Neptuno

Hotel Neptuno puts you 1.3 mi (2.1 km) from Port of Valencia and 2.1 mi (3.3 km) from Oceanogràfic Aquarium. Guests can visit the fitness centre for a workout or grab a bite to eat at Restaurante Tridente, which serves breakfast, lunch and dinner. This upmarket hotel also features a bar/lounge, a hot tub and a steam room. Fellow travellers love the helpful staff and breakfast.

Languages

Czech, English, French, German, Italian, Russian, Slovak, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)

Social distancing

Contactless check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 50 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 4:00 PM until midnight
  • Express check-out available
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Wheelchair-accessible parking on site
  • 24-hours off-site parking within 492 ft (EUR 20 per day)
  • Street parking available

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast each morning (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

What to do

  • On the beach
  • Bike rentals nearby
  • Golfing nearby
  • Sailing nearby
  • Scuba-diving nearby

Working away

  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • Fitness centre
  • Hot tub
  • Massage/treatment rooms
  • Steam room
  • At least 80% of food locally sourced
  • Vegetarian dining options
  • Local culture and ecosystem education
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible restaurant
  • Raised toilet seat
  • Low-height worktop and sink
  • Grab bar near toilet

Languages

  • Czech
  • English
  • French
  • German
  • Italian
  • Russian
  • Slovak
  • Spanish

Room amenities

Be entertained

  • Plasma television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Electric kettle
  • Dressing gowns and slippers

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Energy-saving features in guest rooms
  • LED light bulbs
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Dining

Restaurante Tridente – This beachfront restaurant serves breakfast, lunch and dinner.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 18 per person (approximately)
  • Late checkout can be arranged for an extra charge

Children & extra beds

  • Guests must contact this property in advance to reserve cots/infant beds

Parking

  • Parking is available nearby and costs EUR 20 per day (492 ft away; open 24 hours)

Pool, spa, & gym (if applicable)

  • Guests under 12 years old are not allowed in the fitness facility or hot tub, and guests under 12 years old are only allowed in the fitness facility and hot tub with adult supervision
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-out is available.

Individually wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) guidelines.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

This property uses eco-friendly cleaning products.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Hotel Neptuno Valencia
Hotel Neptuno
Neptuno Valencia
Neptuno
Neptuno Hotel Valencia
Hotel Neptuno Hotel
Hotel Neptuno Valencia
Hotel Neptuno Hotel Valencia

Frequently asked questions

Does Hotel Neptuno offer free cancellation for a full refund?
Yes, Hotel Neptuno does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel Neptuno?
As of 1 February 2023, prices found for a 1-night stay for 2 adults at Hotel Neptuno on 3 February 2023 start from €110, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel Neptuno?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Neptuno?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Neptuno?
No, unfortunately, but there's discounted parking nearby.
What are the check-in and check-out times at Hotel Neptuno?
You can check in from 4:00 PM - midnight. Check-out time is noon. Late check-out is available for a charge. Express check-out and contactless check-out are available.
Is there an on-site casino at Hotel Neptuno?
No, this hotel doesn't have a casino, but Casino Cirsa Valencia (11-min drive) is nearby.
What is there to do at Hotel Neptuno and nearby?
Have fun with activities such as cycling, boat tours and scuba-diving, and practise your swing at the nearby golf course. Relax in the hot tub after a day on the slopes or enjoy the use of a steam room.
Are there restaurants at or near Hotel Neptuno?
Yes, Restaurante Tridente offers beachfront dining. Nearby restaurants include La Muñeca (4-min walk), Hostería El Vizio (6-min walk) and Panorama (6-min walk).
What's the area around Hotel Neptuno like?
Hotel Neptuno is a short 1-minute walk from Malvarrosa Beach and 3 minutes' walk from America's Cup Building. Travellers say that the area is walkable and good for shopping.

Reviews

8.6

Fabulous

8.9/10

Cleanliness

8.5/10

Staff & service

8.7/10

Amenities

8.6/10

Property conditions & facilities

8.3/10

Eco-friendliness

Reviews

6/10 Good

Great location - poor sleep quality (thin walls)
The location is terrific, it's right alongside the beach and marina. The room was clean and decently appointed, including some complimentary drinks in the minibar. Staff are friendly. The major cons - sleep quality. The walls are paper thin, you hear everything that your neighbors say/do. I do mean everything. There's a club next door, and you will be partying alongside them until the wee hours of the morning. The lesser con is the bathroom - although spacious, one of the junior suites has a separate toilet that seemed to have some plumbing issues - it smelled like a septic tank, and when we showered, foam popped up in the toilet next door via a vent. They also don't have conditioner, which made me wonder who they are catering to as far as guests are concerned...generally speaking, only those with thin/naturally straight hair don't need conditioner.
2-night trip
Verified Hotels.com guest review

8/10 Very good

Beachside, restaurants nearby, easy cabs to city, sea view, food. The area was noisy at night from clubs and sports. That was a nuisance
Stephen James, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

Cannot beat the location and rooms.
Paul, 8-night family trip
Verified Expedia guest review

8/10 Very good

Great place for the beach lover!
Roger, 3-night family trip
Verified Orbitz guest review

10/10 Exceptional

We stay here each year. It’s on the beach, adjacent to many walkable restaurants and the staff is always friendly and helpful. They have a good breakfast buffet and Amanda makes dining for breakfast that much more enjoyable.
Brian, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Angela, 4-night trip
Verified Ebookers guest review

10/10 Exceptional

Richard, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Great place and location! Highly recommend - great front desk help as well!
Di, 1-night romance trip
Verified Expedia guest review

8/10 Very good

.
Emma, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Convenience, friendly and helpful staff
Jenifer, 2-night family trip
Verified Expedia guest review