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Divan Istanbul City

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Exterior
Junior Studio Suite | Premium bedding, minibar, in-room safe, desk
Junior Studio Suite | Premium bedding, minibar, in-room safe, desk
Standard Double Room | View from room
Junior Studio Suite | Premium bedding, minibar, in-room safe, desk

Overview of Divan Istanbul City

Divan Istanbul City

4.0 star property
4-star hotel in Şişli with spa and restaurant
7.4 out of 10 Good
7.4/10 Good

1,001 verified Hotels.com guest reviews

Property highlights

  • Spa
  • Airport transfer
  • Pet-friendly
  • Parking available
  • Free WiFi
  • Restaurant
Map
Buyukdere Cad No 84, Istanbul, Istanbul, 34378
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Breakfast available
  • Fitness centre
  • Sauna
  • Steam room
  • Valet parking
  • 24-hour room service
  • Coffee shop/cafe
  • Massage/treatment rooms
  • 24-hour business centre
For families
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping

Room options

About this area

What's nearby

  • In Şişli
  • Dolmabahce Palace - 44 min walk
  • Bosphorus - 4 min drive
  • Istanbul Cevahir Shopping and Entertainment Centre - 4 min drive
  • Ciragan Palace - 4 min drive
  • Istiklal Avenue - 7 min drive
  • Galata Bridge - 8 min drive
  • Taksim Square - 7 min drive
  • Bosphorus Bridge - 7 min drive
  • Eminönü Square - 9 min drive
  • Galata Tower - 8 min drive

Getting around

  • Istanbul (IST) - 32 min drive
  • Sabiha Gokcen International Airport (SAW) - 48 min drive
  • Bogazici Universitesi Station - 5 min drive
  • Seyrantepe Station - 7 min drive
  • Mecidiyekoy Station - 8 min walk
  • Gayrettepe Station - 11 min walk
  • Sisli Station - 15 min walk
  • Caglayan Station - 25 min walk
  • Airport shuttle (surcharge)

Restaurants

  • Çevre Pastahanesi - 11 min walk
  • Chops Cafe & Pub - 13 min walk
  • Burger King - 10 min walk
  • Bahçe Cafe & Ev Yemekleri Restaurant - 13 min walk
  • Jaja Istanbul - 13 min walk
Map

About this property

Divan Istanbul City

Putting you a short five-minute drive from Bosphorus and Dolmabahce Palace, Divan Istanbul City offers an airport shuttle (available 24 hours) for EUR 100 per vehicle. Guests can indulge in Swedish massages at the spa, and international cuisine is served at Divan Pub, which is open for breakfast, lunch and dinner. This upmarket hotel also features a bar/lounge, a fitness centre and a sauna. Fellow travellers like the helpful staff and location. Public transportation is only a short walk: Gayrettepe Station is 11 minutes and Sisli Station is 15 minutes.

Languages

Azerbaijani, English, French, Russian, Turkish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Tourism Certification Programme (Turkey)
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (CDC), CovidClean (Safehotels - global expert) and Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 162 rooms
  • Arranged over 9 floors

Arriving/Leaving

  • Check-in time from 2 PM until noon
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (dogs and cats only)*
  • Food and water bowls available
  • Pet-grooming services offered

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Secured covered on-site valet parking (EUR 5 per night; includes in/out privileges)
  • Wheelchair-accessible parking on site
  • Height restrictions apply for on-site parking

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Working away

  • 24-hour business centre
  • Meeting rooms
  • Computer station
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Umbrellas

Facilities

  • 1 building/tower
  • Built in 1980
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Fitness centre
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • At least 80% of food locally sourced
  • Vegan dining options
  • Vegetarian dining options
  • Annual offsets purchased for at least 10% of carbon footprint
  • 100% renewable energy
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic water bottles

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Accessible airport shuttle

Room amenities

Be entertained

  • 36-inch LED TV
  • Premium satellite channels

Home comfort

  • Air conditioning and heating
  • Ceiling fan
  • Minibar
  • Electric kettle
  • Slippers

Sleep well

  • Pillow menu
  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet

Food and drink

  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Energy-saving features in guest rooms
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Spa

Divan City SPA has 2 treatment rooms, including rooms for couples. Services include Swedish massages and massages. The spa is equipped with a sauna. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa.

Dining

Divan Pub – Overlooking the garden, this restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Divan Over time – Overlooking the garden, this restaurant specialises in international cuisine and only serves dinner.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Key, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of approximately EUR 15 for adults and EUR 15 for children
  • Airport shuttle service is offered for an extra charge of EUR 100 per vehicle (one-way. Maximum occupancy 5)

Children & extra beds

  • Rollaway beds are available for EUR 30 per night

Pets

  • Pet deposit: EUR 150 per stay
  • Pets are allowed for an extra charge of EUR 35 per pet, per night

Parking

  • Covered valet parking costs EUR 5 per night with in/out privileges
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Guests under 6 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast and through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certification Programme (Turkey) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of:

  • COVID-19 Guidelines (CDC)
  • CovidClean (Safehotels - global expert)
  • Safe Travels (WTTC - Global)
  • Intertek Cristal (third-party expert - Global)
  • COVID-19 Guidelines (WHO)

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.
This property accepts credit cards and cash.

Also known as

Divan Istanbul City Hotel
Divan Hotel
Divan Istanbul City
Divan Istanbul City Hotel
Divan Istanbul City Istanbul
Divan Istanbul City Hotel Istanbul

Frequently asked questions

Does Divan Istanbul City offer free cancellation for a full refund?
Yes, Divan Istanbul City does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Divan Istanbul City?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Divan Istanbul City?
Yes, cats and dogs are welcome. There's a charge of EUR 35 per pet, per night, and there's also a deposit of EUR 150 per stay. Grooming services and food and water bowls are available.
Is parking offered on site at Divan Istanbul City?
Yes. Valet parking costs EUR 5 per night.
Is an airport shuttle service offered by Divan Istanbul City?
Yes, an airport shuttle is available. The charge is EUR 100 per vehicle one-way.
What are the check-in and check-out times at Divan Istanbul City?
You can check in from 2 PM - noon. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Divan Istanbul City and nearby?
Divan Istanbul City has a spa and a steam room, as well as a garden.
Are there restaurants at or near Divan Istanbul City?
Yes, Divan Pub offers international cuisine and garden views.
What's the area around Divan Istanbul City like?
Divan Istanbul City is in Şişli, a short 8-minute walk from Mecidiyekoy Station and 14 minutes' walk from Istanbul Cevahir Shopping and Entertainment Centre. Travellers give top marks for the hotel's prime location.

Reviews

7.4

Good

7.9/10

Cleanliness

7.7/10

Staff & service

7.7/10

Amenities

7.5/10

Property conditions & facilities

7.7/10

Eco-friendliness

Reviews

10/10 Exceptional

Haluk, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Mohamadreza, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

perfect location with perfect service
cüneyt, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Meftuni, 3-night business trip
Verified Hotels.com guest review

8/10 Very good

Staff are good room was very small
mohamad, 3-night business trip
Verified Expedia guest review

2/10 Poor

Abdulkadir, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

wolgoong, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Timothy, 3-night trip
Verified Hotels.com guest review

4/10 Fair

There was mold in the bathroom rm 176. Complained but no one cared
Dana, 4-night family trip
Verified Expedia guest review

8/10 Very good

Peyman, 1-night trip
Verified Hotels.com guest review