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All properties in Mazatlan, Sinaloa, Mexico

Emporio Mazatlan

3-star beachfront hotel with restaurant, near Mazatlan Aquarium

  • Free WiFi
From
€69

Restrictions related to your trip

Mexico may have travel restrictions in place due to COVID-19.
  • Beach
  • Beach
  • Beach
  • Beach
  • Beach
1 / 88Beach
7.6.Good.
  • Beautiful place, excellent service.. wonderful people.

    Jan 5, 2021

  • Our room had a non working light and a leak. It was fixed but the light used was very…

    Dec 27, 2020

See all 464 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 72 hours gap period enforced between guest stays
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Safe
Convenient
Dining options
Transport options
  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 133 smoke-free guestrooms
  • Daily housekeeping
  • On the beach
  • Restaurant and bar/lounge
  • 2 outdoor pools
  • Breakfast available

For families

  • Private bathroom
  • Television
  • Free toiletries
  • Garden
  • Daily housekeeping
  • Laundry facilities

What’s around

  • In Zona Dorada
  • Mazatlan Aquarium - 31 min walk
  • Playa Norte - 31 min walk
  • Playa Brujas - 1 min walk
  • The Mazatlan Malecón - 3 min walk
  • Monument to the Family - 3 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Superior Room
  • Junior Suite
  • Prestige Room

Location

  • In Zona Dorada
  • Mazatlan Aquarium - 31 min walk
  • Playa Norte - 31 min walk

What’s around

Landmarks

  • In Zona Dorada
  • Mazatlan Aquarium - 31 min walk
  • Playa Norte - 31 min walk
  • Playa Brujas - 1 min walk
  • The Mazatlan Malecón - 3 min walk
  • Monument to the Family - 3 min walk
  • Sea Shell City Museum - 8 min walk
  • Punta Camaron Beach - 9 min walk
  • Islands and Protected Areas of the Gulf of California - 10 min walk
  • La Gran Plaza Mall - 21 min walk
  • Teodoro Mariscal Stadium - 21 min walk

Getting around

  • General Rafael Buelna Intl. Airport (MZT) - 32 min drive

At a glance

Hotel size

  • This hotel has 133 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • Mexico may have travel restrictions in place due to COVID-19.

Special check in instructions

Front desk staff will greet guests on arrival.

Required at check in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 19

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Onsite self parking (fees apply)
  • Onsite extended parking (fees apply)

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service

Things to do

  • Number of outdoor pools - 2
  • Pool umbrellas
  • Fitness facilities
  • Spa tub
  • Golfing nearby

Working away

  • Business center
  • Conference space
  • One meeting room

Services

  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Year Built - 1964
  • Elevator
  • Garden

Accessibility

  • Braille or raised signage
  • In-room accessibility
  • Wheelchair-accessible registration desk

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding

Things to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • 32-inch plasma TV
  • Pay movies
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Condimento - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Small print

Also known as

  • Emporio Hotel
  • Emporio Mazatlan Hotel
  • Emporio Mazatlan Mazatlan
  • Emporio Mazatlan Hotel Mazatlan
  • Emporio Hotel Mazatlan
  • Emporio Mazatlan
  • Mazatlan Emporio
  • Emporio Mazatlan Hotel Mazatlan
  • Emporio Resort Mazatlan
  • Emporio Mazatlan Hotel

Optional extras

Self parking is available for an extra charge

Buffet breakfast is offered for an extra charge of MXN 215 for adults and MXN 130 for children (approximately)

WiFi is available in public areas for an extra charge

Wired Internet access is available in public areas for an extra charge

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Emporio Mazatlan does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's self parking on site (charges apply).
  • Yes, there are 2 outdoor pools.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3 PM - midnight. Check-out time is noon. Contactless check-out is available.
  • Yes, Condimento offers international cuisine. Nearby restaurants include Vittore (3-min walk), Dolce Mami (7-min walk), and Wings Army (7-min walk).
  • Have fun during the warmer months with activities such as volleyball. Relax in the spa tub or enjoy the use of other amenities, which include 2 outdoor pools and a fitness center. Emporio Mazatlan also has a garden.
7.6.Good.
  • 10.0.Exceptional

    Amazing

    Ernesto, 1 night trip, Feb 11, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    I really enjoy the time that i spend at this hotel is close from malecon, a soriana supermarker , pharmacy is across the street, food is great for breakfast the staff members were very profesional and took care of me when i asked them any question. I definitely will stay here next time i visit mazatlan

    Tomas, 3 night family trip, Nov 22, 2020

    Verified Expedia guest review

  • 6.0.Good

    We had a great view of the ocean, with banda groups or musico groups playing on the beach every day. The view of the water and the islands beyond were amazing. My parents had stayed here five or so years ago, and I remember it being cleaner. When we checked in, the floor was dirty, there was hair left on the shower wall, there were water spots on the shower door, and the other rooms that our friends were staying in were even worse than ours with the sheets being dirty, floors being even dirtier, etc. Also, it might be nice to have a mini fridge in the room as we were always gathering in the suite and we wanted our beers to be cold.

    Austin, 3 night romance trip, Nov 5, 2020

    Verified Expedia guest review

  • 2.0.Poor

    Overall my experience was horrible from the beginning to the end. I arrived on my birthday and my room wasn’t ready until three hours later from the check it time. Once I got to the room the restroom was flooded my room was not clean. I immediately called the front desk and informed them of the situation after several calls and three hours later they came. We walked out and two hours later when we came back to the room my room was still not clean. I called once again and they finally cleaned the room at 10:45pm. My entire birthday was ruined. I even had to tell the house keeping to clean the Mirrors because it was so dirty. For the next few days my room wasn’t cleaned. I had to go speak to a manager to get my room cleaned. Four days later my restroom didn’t work again. They wanted to move me to another room but I refused since I had family staying there too and they too had problems. There ac did not work, no phones you name it. Everything was just bad. Some employees in the front desk were also rude. Also the towels in the restroom where falling apart. I will never stay there in my life nor will I ever recommend this place. They should truly just fix all there rooms before allowing guests to stay there.

    Jeanette, 4 night romance trip, Oct 16, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Amazing pools and restaurants inside the resort the staff were friendly really loved the view

    Charly, 3 night romance trip, Oct 13, 2020

    Verified Orbitz guest review

  • 6.0.Good

    Needs to be cleaned better. Staff seemed to be annoyed with guests all the time. For what we needed it was ok.

    1 night family trip, Oct 2, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    The property is located in walking distance to the board walk, the mazatlan sign, the iconic Valentino’s (now an abandoned building) private access to the beach. My husband and I loved our stay here, emporio mazatlan serves the best breakfast buffet at their condimento restaurant. And it’s budget .

    A&R, 6 night romance trip, Sep 24, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    nice. good pool. next to beach and sufing point. in the middle of everything. zona dorada, just at the beginning of the malecon

    Montano,CPA, 3 night trip, Sep 20, 2020

    Verified Orbitz guest review

  • 10.0.Exceptional

    Supper chill and comfortable stay. Will definitely return

    Rosa, 4 night family trip, Sep 18, 2020

    Verified Expedia guest review

  • 4.0.Fair

    bad experience

    Very old the rooms , smell nasty inside the room

    Christian, 2 night trip, Sep 11, 2020

    Verified Hotels.com guest review

See all 464 reviews