Kempinski Hotel Grand Arena
- Free WiFi
- Bar/Lounge(s)
- Children's club
- Fitness facilities
- Supervised childcare
The property is closed between April 4 and May 20.
The staff here are incredible, everyone from the valet to the receptionist were so…
even we had a birthday cake in the room for our daughter's birthday!
Kempinski Hotel Grand Arena
from €186- Deluxe Room, 1 King Bed, View (Town View)
- Junior Suite, Mountain View
- Alpine Suite
- Deluxe Room, 1 King Bed, Mountain View
- Executive Room, 1 King Bed
- Deluxe Room, 2 Twin Beds, Mountain View
- Junior Suite, View (Town View)
- Deluxe Suite
- Deluxe Room, 2 Twin Beds, View (Town View)
FAQs for Kempinski Hotel Grand Arena
Does Kempinski Hotel Grand Arena offer free cancellation for a full refund? Yes, Kempinski Hotel Grand Arena does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions. Is Kempinski Hotel Grand Arena currently open? The property is closed between April 4 and May 20. What are the cleanliness and hygiene measures currently in place at Kempinski Hotel Grand Arena? This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners. Is parking offered on site at Kempinski Hotel Grand Arena? Yes. Self parking costs EUR 5 per day. Valet parking costs EUR 10 per day. Is there a pool at Kempinski Hotel Grand Arena? Yes, there are 3 indoor pools, 2 outdoor pools, and a children's pool. Are pets allowed at Kempinski Hotel Grand Arena? Yes, pets are welcome, with a limit of 1 per room and maximum weight of 22 lbs per pet. There's a charge of EUR 10 per pet, per night. Service animals are exempt from fees. What are the check-in and check-out times at Kempinski Hotel Grand Arena? You can check in from 3 PM - 3 PM. Check-out time is noon. Are there restaurants at or near Kempinski Hotel Grand Arena? Yes, there are 3 onsite restaurants, featuring international cuisine, garden views, and poolside dining. Nearby restaurants include Euphoria Bar & Grill (3-min walk), Tomahawk (5-min walk), and La Skara (5-min walk). Is airport shuttle service offered by Kempinski Hotel Grand Arena? Yes, an airport shuttle is available. The charge is EUR 160 per person one-way.
Recent reviews
Exceptional 9.6 From 80 reviews
Great hotel, it has everything you need to feel special and relaxed. We were exceptionally well looked after. Staff was very helpful and friendly. The room was large, clean, with nice balcony. Great pools. Easy access to parking. The hotel has a lobby bar that is very good and an oustanding italian restaurant. We are looking forward to come back next year.
Its the best you can get in Bansko... there is a huge difference between kempinski and its 5 stars and all the others 4 star hotels (grand hotel bansko 4* is THE WORST). Kempinski’s servise and hospitality is one and only, the kind and helpful staff are always there for you and the buffet is tasty and delicious. The new renovated SPA is super modern and relaxing!
Great Hotel in the heart of Bansko! Excellent service and comfort. Professional and friendly staff. Cosy rooms and lobby. Comfortable outside and inside pools! Great view from the room balcony!
THE best location for the gondola to take you to the ski slopes. The VIP lift pass (available only if you stay in the hotel) was worth ever penny of the extra cost, saving maybe 2 hours of queuing in the morning. The management and staff were always smiling, polite and helpful. Would recommend the hotel for anyone thinking about skiing in Bansko.
A truly wonderful - great rooms, breakfast and spa area. Autumn prices made it a real bargain. Only thing I didn't like: they charge for parking even when the parking is made in the adjacent ski gondola parking which is closed and therefore free of charge off season.
חובה להיות במלון הזה! מלון מקסים על צלע ההר, חדרים גדולים עם מרפסת לנוף. ספא מפנק עם ג׳קוזי חיצוני חם ופנימי, בריכה חיצונית חמה, שאונות וחדר שלג לאמיצים. ארוחת בוקר מעולה. המלון ממוקם על הרכבל בחורף זה מעולה לסקי. ממליצה מאוד! אין ספק שנחזור. אחד המלונות הכי מפנקים שיש
It is my fourth time in Kempinski Bansko and I always feel it is the only hotel I would ever consider to stay The breakfast is amazing , the pools areas are great , the proximity to the gondola , the Supreme service by all staff , the hotel areas are always very clean , the rooms are large and comfortable
Amazing location, amenities and service. Highly recommend this hotel
The staff were excellent The receptionist was very helpful We will stay again
Great location and excellent staff. Some areas need renovation but still a beautiful hotel.