Kempinski Hotel Grand Arena
5-star ski-in/ski-out hotel with spa, near Bansko Ski Resort
- Free WiFi
- All (120)
- Bar/Dining (17)
- Exterior (29)
- Rooms (40)
- Interior (3)
- Fitness/Leisure (26)
- Other (5)
Outdoor Pool
Outdoor Pool
Outdoor Pool
Outdoor Pool
Junior Suite, View (Town View) - Guest Room
Deluxe Room, 2 Twin Beds, View (Town View) - Guest Room
Deluxe Room, 1 King Bed, Mountain View - Guest Room
Alpine Suite - Living Room
Junior Suite, View (Town View) - In-Room Amenity
Junior Suite, View (Town View) - Bathroom
Deluxe Room, 2 Twin Beds, View (Town View) - Bathroom
Exterior
Hotel Front
BBQ/Picnic Area
Poolside Bar
Poolside Bar
Family Dining
Family Dining
Restaurant
Sauna
Spa
Spa
Reception
Children’s Play Area – Outdoor
Snow and Ski Sports
Bicycling
Tennis Court
Fitness Facility
Fitness Facility
Fitness Facility
Meeting Facility
Meeting Facility
Deluxe Room, 1 King Bed, Mountain View - Mountain View
Executive Room, 1 King Bed - Mountain View
Alpine Suite - Street View
Pool
Deluxe Room, 1 King Bed, View (Town View) - Guest Room
Guest Room
Deluxe Room, 1 King Bed, Mountain View - Guest Room
Deluxe Room, 1 King Bed, View (Town View) - Guest Room
Executive Room, 1 King Bed - Guest Room
Junior Suite, View (Town View) - Bathroom
Deluxe Room, 1 King Bed, City View - Bathroom
BBQ/Picnic Area
Exterior
Exterior
Hotel Bar
Hotel Bar
Restaurant
Restaurant
Restaurant
Spa
Spa
Spa
Sports Facility
Sports Facility
Sports Facility
Deluxe Room, 2 Twin Beds, View (Town View) - City View
Deluxe Room, 2 Twin Beds, View (Town View) - Street View
Junior Suite, View (Town View) - City View
Executive Room, 1 King Bed - Guest Room
Junior Suite, View (Town View) - Guest Room
Deluxe Room, 2 Twin Beds, View (Town View) - Guest Room
Guest Room
Junior Suite, View (Town View) - Guest Room
Deluxe Room, 2 Twin Beds, View (Town View) - Bathroom
Executive Room, 1 King Bed - Bathroom
Exterior
Exterior
Exterior
Restaurant
Restaurant
Restaurant
Spa
Spa
Spa
Alpine Suite - Guest Room
Deluxe Suite - Guest Room
Guest Room
Junior Suite, View (Town View) - Guest Room
Guest Room
Deluxe Room, 1 King Bed, Mountain View - Bathroom
Executive Room, 1 King Bed - Bathroom
Exterior
Exterior
Exterior
Restaurant
Restaurant
Breakfast Area
Spa
Spa
Spa
Deluxe Suite - Guest Room
Deluxe Suite - Guest Room
Junior Suite, View (Town View) - Guest Room
Junior Suite, Mountain View - Guest Room
Junior Suite, View (Town View) - Guest Room
Alpine Suite - Bathroom
Alpine Suite - Bathroom
Exterior
Exterior
Exterior
Breakfast Area
Guest Room
Junior Suite, View (Town View) - Guest Room
Bathroom
Bathroom
Exterior
Exterior
Exterior
Deluxe Suite - Bathroom
Exterior
Exterior
Exterior
Exterior
Exterior
Breakfast meal
Sledging
Kempinski Hotel Grand Arena
Kempinski Hotel Grand Arena
Outdoor Pool[1/120]
The following facilities or services will be unavailable from December 3 2020 to January 31 2021 (dates subject to change):
The property is closed between April 4 and May 20.
- Bar/Lounge(s)
- Children's club
- Fitness facilities
- Supervised childcare
The property is closed between April 4 and May 20.
The staff here are incredible, everyone from the valet to the receptionist were so…
even we had a birthday cake in the room for our daughter's birthday!
Hotels.com® Rewards
Kempinski Hotel Grand Arena
from €186- Deluxe Room, 1 King Bed, View (Town View)
- Junior Suite, Mountain View
- Alpine Suite
- Deluxe Room, 1 King Bed, Mountain View
- Executive Room, 1 King Bed
- Deluxe Room, 2 Twin Beds, Mountain View
- Junior Suite, View (Town View)
- Deluxe Suite
- Deluxe Room, 2 Twin Beds, View (Town View)
At a glance
Key facts
Hotel size
- This hotel has 123 rooms
- This hotel is arranged over 5 floors
Arriving/leaving
- Check-in time 3 PM-3 PM
- Check-out time is noon
Restrictions related to your trip
- This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 15
Travelling with others
Children
- Children stay free when occupying the parent or guardian's room, using existing bedding
- Babysitting/childcare*
- Free children's club
Pets
- Pets allowed*
- 1 per room (up to 22 lbs)
Internet
- Free WiFi in public areas
- Free WiFi in rooms
Transport
Transfers
- Airport shuttle (available 24 hours)*
Parking
- Onsite self parking (EUR 5 per day)
- Onsite valet parking (EUR 10 per day)
- Wheelchair-accessible parking on site
Offsite
- Area shuttle*
Payment types at the property
- Cash
Other information
- Smoke-free property
FAQs for Kempinski Hotel Grand Arena
Does Kempinski Hotel Grand Arena offer free cancellation for a full refund? Yes, Kempinski Hotel Grand Arena does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions. Is Kempinski Hotel Grand Arena currently open? The property is closed between April 4 and May 20. What are the cleanliness and hygiene measures currently in place at Kempinski Hotel Grand Arena? This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners. Is parking offered on site at Kempinski Hotel Grand Arena? Yes. Self parking costs EUR 5 per day. Valet parking costs EUR 10 per day. Is there a pool at Kempinski Hotel Grand Arena? Yes, there are 3 indoor pools, 2 outdoor pools, and a children's pool. Are pets allowed at Kempinski Hotel Grand Arena? Yes, pets are welcome, with a limit of 1 per room and maximum weight of 22 lbs per pet. There's a charge of EUR 10 per pet, per night. Service animals are exempt from fees. What are the check-in and check-out times at Kempinski Hotel Grand Arena? You can check in from 3 PM - 3 PM. Check-out time is noon. Are there restaurants at or near Kempinski Hotel Grand Arena? Yes, there are 3 onsite restaurants, featuring international cuisine, garden views, and poolside dining. Nearby restaurants include Euphoria Bar & Grill (3-min walk), Tomahawk (5-min walk), and La Skara (5-min walk). Is airport shuttle service offered by Kempinski Hotel Grand Arena? Yes, an airport shuttle is available. The charge is EUR 160 per person one-way.
Recent reviews
Exceptional 9.6 From 80 reviews
Exceptional
Top service level.
Great hotel, it has everything you need to feel special and relaxed. We were exceptionally well looked after. Staff was very helpful and friendly. The room was large, clean, with nice balcony. Great pools. Easy access to parking. The hotel has a lobby bar that is very good and an oustanding italian restaurant. We are looking forward to come back next year.
Sergiu, ie2 night romance trip
Exceptional
The best in Bansko!
Its the best you can get in Bansko... there is a huge difference between kempinski and its 5 stars and all the others 4 star hotels (grand hotel bansko 4* is THE WORST). Kempinski’s servise and hospitality is one and only, the kind and helpful staff are always there for you and the buffet is tasty and delicious. The new renovated SPA is super modern and relaxing!
Boyana, ie1 night family trip
Exceptional
Great Hotel in the heart of Bansko! Excellent service and comfort. Professional and friendly staff. Cosy rooms and lobby. Comfortable outside and inside pools! Great view from the room balcony!
Elisaveta, ie4 night trip
Exceptional
THE best location for the gondola to take you to the ski slopes. The VIP lift pass (available only if you stay in the hotel) was worth ever penny of the extra cost, saving maybe 2 hours of queuing in the morning. The management and staff were always smiling, polite and helpful. Would recommend the hotel for anyone thinking about skiing in Bansko.
Christopher, ie7 night family trip
Exceptional
Great hotel
A truly wonderful - great rooms, breakfast and spa area. Autumn prices made it a real bargain. Only thing I didn't like: they charge for parking even when the parking is made in the adjacent ski gondola parking which is closed and therefore free of charge off season.
Ram, il2 night family trip
Exceptional
חווייה נהדרת
חובה להיות במלון הזה! מלון מקסים על צלע ההר, חדרים גדולים עם מרפסת לנוף. ספא מפנק עם ג׳קוזי חיצוני חם ופנימי, בריכה חיצונית חמה, שאונות וחדר שלג לאמיצים. ארוחת בוקר מעולה. המלון ממוקם על הרכבל בחורף זה מעולה לסקי. ממליצה מאוד! אין ספק שנחזור. אחד המלונות הכי מפנקים שיש
dikla, il2 night trip
Exceptional
amazing hotel
It is my fourth time in Kempinski Bansko and I always feel it is the only hotel I would ever consider to stay The breakfast is amazing , the pools areas are great , the proximity to the gondola , the Supreme service by all staff , the hotel areas are always very clean , the rooms are large and comfortable
Daniel, il3 night trip
Exceptional
Amazing location, amenities and service. Highly recommend this hotel
Oliver, gb2 night trip
Exceptional
The staff were excellent The receptionist was very helpful We will stay again
Andrew, gb1 night romance trip
Exceptional
Great location and excellent staff. Some areas need renovation but still a beautiful hotel.
Rossi, us1 night family trip
