Hotel Palma Real

Photo gallery for Hotel Palma Real

Primary image
Down duvets, in-room safe, desk, laptop workspace
Down duvets, in-room safe, desk, laptop workspace
Down duvets, in-room safe, desk, laptop workspace
Down duvets, in-room safe, desk, laptop workspace

Overview of Hotel Palma Real

VIP Access

Hotel Palma Real

3.5 star property
3.5-star hotel with casino, near National Stadium of Costa Rica

8.0/10 Very good

917 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
Map
200 Mts. Norte del ICE, Sabana Norte, San José, San Jose, 694-1005
Main amenities
  • Daily housekeeping
  • Casino
  • Restaurants and bar/lounge
  • Rooftop terrace
  • 24-hour fitness centre
  • Room service
  • Business centre
  • Airport shuttle
  • Airport drop-off service
  • Terrace
  • 24-hour front desk
  • Air conditioning
For families
  • Children stay free
  • Private bathroom
  • Premium TV channels
  • Terrace
  • Daily housekeeping
  • Laundry facilities
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • Heart of San José
  • Sabana Park - 7 min walk
  • National Stadium of Costa Rica - 11 min walk
  • Central Park - 39 min walk
  • Plaza de la Cultura - 42 min walk
  • Morazan Park - 43 min walk
  • Museum of Costa Rican Art - 5 min drive
  • Mercado Central - 4 min drive
  • National Theater - 14 min drive
  • San Jose Cathedral - 14 min drive
  • National Museum of Costa Rica - 16 min drive

Getting around

  • San Jose (SYQ-Tobias Bolanos Intl.) - 15 min drive
  • San Jose (SJO-Juan Santamaria Intl.) - 29 min drive
  • San Jose Sabana Station - 20 min walk
  • San Jose Contraloria Station - 20 min walk
  • San Jose Cemetery Station - 29 min walk
  • Airport shuttle (surcharge)

About this property

Hotel Palma Real

Located only 3.5 mi (5.6 km) from the airport, Hotel Palma Real offers a shuttle (available on request). After a workout at the 24-hour fitness centre, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other highlights include a casino, a rooftop terrace and a snack bar/deli. The helpful staff and breakfast get good marks from fellow travellers.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 68 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 2 PM until midnight
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
  • No cots (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered on-site self-parking
  • Wheelchair-accessible parking on site
  • On-site parking is limited

Transfers

  • Airport shuttle from 4:00 AM to 6:00 PM*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Taking the kids

  • Children stay free

What to do

  • Bingo

Working away

  • Business centre
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Television in common areas
  • 24-hour fitness centre
  • Shopping centre on site
  • Casino
  • 7 casino gaming tables
  • 90 casino slot machines

Accessibility

  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant

Languages spoken

  • English
  • Spanish

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Down duvet
  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

On-site venue – This restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 15 per person

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Airport shuttle service for children costs USD 15

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

This property accepts credit cards, debit cards and cash.

Also known as

Hotel Palma Real San Jose
Palma Real San Jose
Hotel Palma Real Hotel
Palma Real Hotel Casino
Hotel Palma Real San José
Hotel Palma Real Hotel San José

Frequently asked questions

Overall score and ratings

8.0

Very good

8.4/10

Cleanliness

8.5/10

Staff & service

8.3/10

Amenities

7.9/10

Property conditions & facilities

9.1/10

Eco-friendliness

10/10 Exceptional

Carlos, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Good price would stay there again.
Nice and peaceful place very friendly. The few things needed are a little fridge and a microwave specially when you're in a long stay. No ice machine on the floors have to go to the lobby and ask for ice.
Johnny, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

derrick, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Perfect Location for my trip/Amazing Staff
Was there for Costa Rica-Canada World Cup Qualifier. Very close to stadium, room was great and comfortable. Staff were amazing and friendly. Booked an excursion to Paos Volcano through them and was given a great deal! Will definitely book again when I return.
Brendan, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Joseph, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Convenient location
Claudianela, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

The Concierge Rep was fantastic!!!! He went out of his way to be of help and service!!! Clean and well run Hotel.
Matt, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Amazing Experience!
We had a great time, the hotel staff was really friendly and nice. The hotel is a nice place, overall very clean and nice space in bed rooms. The breakfast included was amazing. Overall it was great.
Aaron, 1-night family trip
Verified Hotels.com guest review

6/10 Good

The staff were friendly. No towels in the bath room until the day before I was scheduled to leave
Carol, 4-night business trip
Verified Expedia guest review

10/10 Exceptional

Lovely and helpful staff, would stay here again
Jordan, 2-night romance trip
Verified Expedia guest review