Nuevo Madrid

4.0 star property
4-star hotel with spa, near Santiago Bernabéu Stadium

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Nuevo Madrid

Photo gallery for Nuevo Madrid

View from property
Down duvets, minibar, in-room safe, desk
Daily buffet breakfast (EUR 18 per person)

Overview of Nuevo Madrid

8.6 out of 10 Fabulous
8.6/10 Fabulous

Property highlights

  • Spa
  • Parking available
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
Calle Bausa, 27, Madrid, Community of Madrid, 28033
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Breakfast available
  • Health club
  • Sauna
  • Steam room
  • Self parking
  • Spa tub
  • Room service
  • Room service
  • Coffee shop/cafe
Feel at home
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Lift
  • Minibar

Room options

Small Single Room

  • 19 sq m
  • Sleeps 1
  • 1 Single Bed

Junior Suite

  • 35 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Premium Double Room, City View

  • City view
  • Sleeps 2
  • 1 Double Bed

Double Room Single Use

  • 23 sq m
  • Sleeps 1
  • 1 Double Bed

Double or Twin Room

  • 23 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed

Double Room with extra bed

  • 23 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

About this area

What's nearby

  • In Ciudad Lineal
  • Plaza de Castilla - 3 min drive
  • Paseo de la Castellana - 4 min drive
  • Santiago Bernabéu Stadium - 5 min drive
  • IFEMA - 6 min drive
  • U.S. Embassy - 6 min drive
  • Calle de Alcalá - 5 min drive
  • WiZink Center - 6 min drive
  • Plaza de España - Princesa - 10 min drive
  • Puerta de Alcalá - 8 min drive
  • Plaza de Cibeles - 9 min drive

Getting around

  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 14 min drive
  • Ramon y Cajal Station - 5 min drive
  • Madrid Chamartín Station - 23 min walk
  • Madrid (XTI-Chamartin Train Station) - 25 min walk
  • Manoteras Station - 15 min walk
  • Pinar de Chamartin Station - 17 min walk
  • Bambu Station - 18 min walk


  • De María - 4 min drive
  • Everest Tandoori - 4 min drive
  • Thai Garden 2112 - 18 min walk
  • Baby Beef Rubaiyat - 4 min drive
  • La Casita de el Pradal - 3 min drive

About this property

Nuevo Madrid

When you stay at Nuevo Madrid, you'll be within a 10-minute drive of Santiago Bernabéu Stadium and Gran Via Street. You can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with massages, facials or manicures and pedicures. A bar/lounge, a health club and a fitness centre are other highlights at this upmarket hotel. The property is only a short walk to public transportation: Manoteras Station is 15 minutes away.


Arabic, English, French, German, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)


Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 226 rooms
  • Arranged over 12 floors


  • Check-in time from 2 PM until midnight
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required


  • Pets not allowed
  • Service animals welcome


  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms


  • On-site self-parking (EUR 18 per day)
  • Wheelchair-accessible parking on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Working away

  • Business centre
  • 8 meeting rooms
  • Conference centre


  • 24-hour front desk
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop


  • 1 building/tower
  • Built in 2005
  • Safe-deposit box at front desk
  • Health club
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room


  • Wheelchair-accessible
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairwells
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Down duvet
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet


  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features


Spa Nuevo Madrid has massage/treatment rooms. Services include facials, body treatments and manicures and pedicures. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 18 per person

Children & extra beds

  • Rollaway beds are available for EUR 33 per night


  • Self-parking costs EUR 18 per day

Pool, spa, & gym (if applicable)

  • Guests under 12 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) guidelines.


This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property accepts credit cards and debit cards. Cash is not accepted.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Hotel Nuevo Madrid
Nuevo Madrid
Hotel Nuevo
Nuevo Madrid Hotel
Hotel Nuevo Madrid
Nuevo Madrid Madrid
Nuevo Madrid Hotel Madrid

Frequently asked questions

Does Nuevo Madrid offer free cancellation for a full refund?
Yes, Nuevo Madrid does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Nuevo Madrid?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Nuevo Madrid?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Nuevo Madrid?
Yes. Self-parking costs EUR 18 per day.
What are the check-in and check-out times at Nuevo Madrid?
You can check in from 2 PM - midnight. Check-out time is noon. Contactless social distancing and check-out are available.
Is there an on-site casino at Nuevo Madrid?
No, this hotel doesn't have a casino, but Casino de Madrid (10-min drive) and Casino Gran Via (10-min drive) are both nearby.
What is there to do at Nuevo Madrid and nearby?
Nuevo Madrid has a spa and a steam room.
Are there restaurants at or near Nuevo Madrid?
Yes, there's an on-site restaurant.







Staff & service




Property conditions & facilities




10/10 Exceptional

Yolanda, 1-night trip
Verified guest review

6/10 Good

quiet, clean and soulless
Oliver, 2-night family trip
Verified Expedia guest review

6/10 Good

Mehdi, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Nadia, 7-night trip
Verified Expedia guest review

6/10 Good

It's OK, staff helpful, but no restaurant service of any sort when we arrived late as pane delayed. Nothing nearby, Dominos just about to shut so coudn't even order pizza :/ Madfrid no longer is a late city. Hotel getting a bit elderly. Breakfast good.
James, 1-night romance trip
Verified Expedia guest review

4/10 Fair

Avoid and go to a better hotel
Very mucky room. The walls all stained, the carpet was filthy, broken lights, everything outdated. The only thing that was nice was the bathroom. The smell of the entire floor was cigarettes and the room smelt like animals. I had to leave the window wide open for my entire stay. Not ideal
1-night trip
Verified guest review

6/10 Good

There was too much humidity in the room they gave me. And i wanted to eat the nuts in the refrigerator they were expired. And expedia send me a message that i have a VIP access but honestly i didn’t realized the difference than a normal access because expedia mentioned that I’ll receive a beverage for 2 person per stay and they gave me nothing. And the location is not good location for tourist, so far from downtown and from public transportation. I tried many hotels in spain this one was not the top. It was average.
SAMARA, 3-night trip
Verified Expedia guest review

2/10 Poor

1. Este frig. 2. Nu emit factura fiscala pentru plata edectuata.
Maria Mihaela, 2-night trip
Verified guest review

8/10 Very good

Flying into and out of this hotel was convenient. The bathroom was nicely renovated and clean, which was the most important thing for me. That's why I was overall satisfied with my stay. However, the room itself needs some updates. The carpet floor definitely needs a deep cleaning or even a complete overhaul. The room was dark and did not smell fresh.
Eunsuk, 1-night trip
Verified Expedia guest review

4/10 Fair

No recommended
The condition of the hotel is poor specially in the room I stayed. Poorly clean, no comfort at all. Food is bad apart from the sandwich’s. Installations are not as big as they look in the picture. Staff are good very kind.
Hans, 5-night trip
Verified guest review