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Jumeirah Al Qasr

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Exterior
Ocean views, open daily
2 indoor pools, 15 outdoor pools, pool loungers
Royal Suite, 3 Bedrooms | Premium bedding, Select Comfort beds, minibar, in-room safe
Ocean views, open daily

Overview of Jumeirah Al Qasr

VIP Access

Jumeirah Al Qasr

5.0 star property
Luxury hotel with full-service spa, connected to the convention centre, near Madinat Jumeirah

9.6/10 Exceptional

754 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
Map
Jumeirah Al Qasr-Madinat Jumeirah, PO Box 75157, Dubai
Main amenities
  • Daily housekeeping
  • On a private beach
  • 6 restaurants and 2 poolside bars
  • Full-service spa
  • 2 indoor pools and 15 outdoor pools
  • Free water park
  • Rooftop terrace
  • Breakfast available
  • Free area shuttle
  • Free shopping centre shuttle
  • 5 outdoor tennis courts
  • Health club
For families
  • Children stay free
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Children's club (surcharge)

Room options

About this area

What's nearby

  • In Al Sufouh
  • Wild Wadi Water Park - 15 min walk
  • Burj Al Arab - 18 min walk
  • Mall of the Emirates - 37 min walk
  • Souk Madinat Jumeirah - 1 min drive
  • Ski Dubai - 9 min drive
  • The Walk - 12 min drive
  • Marina Beach - 13 min drive
  • Dubai Marina Mall - 14 min drive
  • Aquaventure - 14 min drive
  • La Mer - 14 min drive

Getting around

  • Dubai (DXB-Dubai Intl.) - 31 min drive
  • Dubai (DWC-Al Maktoum Intl.) - 39 min drive
  • Sharjah (SHJ-Sharjah Intl.) - 55 min drive
  • Free local area shuttle
  • Airport shuttle (surcharge)
  • Free shopping centre shuttle

Restaurants

  • The Meat Co - 12 min walk
  • Studio Lounge Dubai - 8 min walk
  • Shimmers - 12 min walk
  • Trader Vic's - 10 min walk
  • Belgian Beer Cafe - 10 min walk
Map

About this property

Jumeirah Al Qasr

Placing you only a five-minute drive from Burj Al Arab, Jumeirah Al Qasr offers a private beach where you can enjoy beach umbrellas, beach massages and yoga. The 15 outdoor and 2 indoor pools and free water park, provide plenty of fun, and guests in the mood for pampering can visit the spa to indulge in massages, body wraps and aromatherapy. Khaymat Al Bahar, one of 6 restaurants, serves Middle Eastern cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include 2 poolside bars, a rooftop terrace and a beach bar. The helpful staff and beach get good marks from fellow travellers.

Languages

Arabic, Chinese (Mandarin), Dutch, English, French, German, Italian, Japanese, Korean, Portuguese, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Covid 19 Updates (Jumeirah)

Social distancing

Contactless check-out
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 292 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Express check-out available
  • Minimum check-in age – 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • For more details, please contact the property using the information on the booking confirmation
  • All guests must present valid passport or government issued photo identification at check-in.
  • Half board rates do not include drinks, in-room dining, or dining in club lounges. Meals are set menu. Fees apply for select dishes and restaurants.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • Babysitting*
  • Supervised childcare*
  • Children's club*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Off-site

  • Free area shuttle
  • Free shopping centre shuttle

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:30 AM–11:30 AM
  • 6 restaurants
  • 2 poolside bars
  • Bar/lounge
  • Beach bar
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Children's club (surcharge)
  • Free water park access
  • Children's pool
  • Free local shuttle
  • Playground
  • Supervised childcare (surcharge)

What to do

  • On a private beach
  • Tennis
  • Beach yoga
  • Fitness classes
  • Pilates classes
  • Beach volleyball
  • Racquetball/squash
  • Rock climbing
  • Kayaking
  • Sailing
  • Waterskiing
  • Windsurfing
  • Shopping
  • Free use of nearby fitness centre
  • Golf lessons nearby
  • Scuba-diving nearby

Working away

  • Business centre
  • 5 meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car hire
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Umbrellas
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Library
  • Television in common areas
  • Health club
  • 15 outdoor pools
  • 2 indoor pools
  • Free water park
  • Arcade/games room
  • Full-service spa
  • Hot tub
  • 5 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages

  • Arabic
  • Chinese (Mandarin)
  • Dutch
  • English
  • French
  • German
  • Italian
  • Japanese
  • Korean
  • Portuguese
  • Russian
  • Spanish

Room amenities

Be entertained

  • IPod docking station
  • DVD player
  • 36-inch plasma TV
  • Premium satellite channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Turndown service
  • Premium bedding
  • Selected Comfort mattress
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • In-room massage
  • Balcony
  • Individually furnished and decorated
  • Separate dining area
  • Separate sitting area

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Separate bath and shower
  • Rainfall shower heads
  • Bidet
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Talise Spa has 22 treatment rooms. Massages are available on the beach and in the spa. Other services include facials, body wraps and body scrubs. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy.

Dining

Khaymat Al Bahar – Overlooking the ocean, this restaurant specialises in Middle Eastern cuisine and serves breakfast, brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).
The Hide – Overlooking the garden, this restaurant specialises in American cuisine and only serves dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.
Al Hambra – Overlooking the ocean and garden, this restaurant specialises in Spanish cuisine and serves brunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.
Koubba Bar – Overlooking the ocean, this bar specialises in international cuisine and only serves light fare. Guests can enjoy al fresco dining (weather permitting). Happy hour is offered. Open daily.
Al Fayrooz Lounge – Overlooking the ocean, this restaurant specialises in international cuisine and only serves light fare. Guests can enjoy al fresco dining (weather permitting). Open daily.

Fees & policies

Refundable deposits

  • Deposit: AED 500 per night

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: AED 20.00 per accommodation, per night

Optional extras

  • Full breakfast is offered for an extra charge of approximately AED 165 for adults and AED 83 for children
  • Airport shuttle service is offered for an extra charge of AED 150 per vehicle (one-way)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge
  • Rollaway beds are available for AED 200.0 per night
  • Children's club access is available for an extra charge
  • Airport shuttle service for children costs AED 150 (one-way)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; masks are required in public areas.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Covid 19 Updates (Jumeirah) guidelines.

Policies

<p>The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.</p><p>Only registered guests are allowed in the guestrooms.</p> <p>Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and window guards on site.</p> <p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>This property accepts credit cards, debit cards and cash.</p> <p>A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December.</p>

Also known as

Jumeirah Al Qasr Madinat Jumeirah Hotel Dubai
Jumeirah Al Qasr Madinat Jumeirah Hotel
Jumeirah Al Qasr Madinat Jumeirah Dubai
Jumeirah Al Qasr Madinat Jumeirah
Jumeirah Al Qasr Hotel
Jumeirah Al Qasr Dubai
Jumeirah Al Qasr Hotel Dubai
Jumeirah Al Qasr Madinat Jumeirah

Frequently asked questions

Does Jumeirah Al Qasr offer free cancellation for a full refund?
Yes, Jumeirah Al Qasr does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Jumeirah Al Qasr?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Jumeirah Al Qasr?
Yes, there are 2 indoor pools, 15 outdoor pools and a children's pool.
Are pets allowed at Jumeirah Al Qasr?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Jumeirah Al Qasr?
Yes, there's free self and valet parking.
Is an airport shuttle service offered by Jumeirah Al Qasr?
Yes, an airport shuttle is available. The charge is AED 150 per vehicle one-way.
What are the check-in and check-out times at Jumeirah Al Qasr?
You can check in from 3:00 PM - midnight. Check-out time is noon. Express check-out and contactless check-out are available.
What is there to do at Jumeirah Al Qasr and nearby?
Have fun with on-site activities such as kayaking, sailing and waterskiing and improve your game at the on-site tennis courts. Additional recreation on-site includes aerobics , pilates and racquetball/squash. Enjoy a treatment at the spa and a relaxing soak in the hot tub after a day out and about. This hotel also offers 2 indoor and 15 outdoor swimming pools. Jumeirah Al Qasr also has 2 poolside bars, a private beach and a sauna, as well as a steam room, an arcade and a garden.
Are there restaurants at or near Jumeirah Al Qasr?
Yes, there are 6 on-site restaurants, featuring al fresco dining, Middle Eastern cuisine and garden views.
Does Jumeirah Al Qasr have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
Does Jumeirah Al Qasr have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Jumeirah Al Qasr like?
Jumeirah Al Qasr is located on the waterfront in Al Sufouh, a short 10-minute walk from Souk Madinat Jumeirah and 18 minutes' walk from Burj Al Arab. Travellers give top marks for the hotel's prime location.

Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.7/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Rimvydas, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lina, 5-night family trip
Verified Hotels.com guest review

8/10 Very good

Kerry, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

peter, 4-night trip
Verified Expedia guest review

4/10 Fair

Overpriced, worst service at check in and average service at breakfast. The tables for breakfast and dinners were too small and the food average. Club lounge service was great but the food options limited. Had high expectations for the price we paid and I found the service lacking at check in and at breakfast, dinner and the rooms esp the bathrooms were dated. The pools were great and the buggy and boat service were excellent. Will not be returning
Astha, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Jackson, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Joshna, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beach and swinning pool were perfect. The same true about a la carte restaurants.
Yury, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Amazing hotel, fantastic atmosphere and ambience, such a beautiful hotel. 5* breakfast and amenities were great! Staff were very helpful and location amazing!
Tayub, 9-night family trip
Verified Expedia guest review

10/10 Exceptional

Wonderful property all around and courteous and friendly staff in every role across all the properties.
Erol, 6-night family trip
Verified Expedia guest review