Kempinski Hotel Amman Jordan

Photo gallery for Kempinski Hotel Amman Jordan

Primary image
Seasonal outdoor pool, open 7:30 AM to 6:00 PM, pool umbrellas
Seasonal outdoor pool, open 7:30 AM to 6:00 PM, pool umbrellas
Seasonal outdoor pool, open 7:30 AM to 6:00 PM, pool umbrellas
Terrace/patio

Overview of Kempinski Hotel Amman Jordan

Kempinski Hotel Amman Jordan

5.0 star property
Luxury Amman hotel with full-service spa, connected to the convention centre

7.6/10 Good

299 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
Map
Abdul Hameed Shouman Street, Shmeisani, P.O. Box 941045, Amman, 11194
Main amenities
  • Daily housekeeping
  • Casino
  • 3 restaurants and 5 bars/lounges
  • Full-service spa
  • Nightclub
  • Breakfast available
  • Health club
  • Sauna
  • Steam room
  • Seasonal outdoor pool
  • Spa tub
  • Pool bar
For families
  • Children stay free
  • Babysitting (surcharge)
  • Playground on site
  • Connecting/adjoining rooms available
  • Garden
  • Terrace
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Choose dates to view prices

About this area

What's nearby

  • In Al Abdali

Getting around

  • Amman (AMM-Queen Alia Intl.) - 52 min drive
  • Airport shuttle (surcharge)

About this property

Kempinski Hotel Amman Jordan

In addition to a casino and a nightclub, Kempinski Hotel Amman Jordan features an airport shuttle (available 24 hours) for JOD 40 per vehicle. Guests can visit the spa to be pampered with hot stone massages, body wraps or facials, and Via Appia Restaurant, one of 3 restaurants, serves Mediterranean cuisine and is open for lunch and dinner. Other highlights at this luxurious hotel include 5 bars/lounges, a poolside bar and a health club. The comfortable beds and helpful staff get good marks from fellow travellers.

Languages

Arabic, English, French, Italian, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 278 rooms
  • Arranged over 12 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until noon
  • Express check-in/out
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)
  • Babysitting*
  • Supervised childcare*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 3 restaurants
  • 5 bars/lounges
  • 2 coffee shops
  • Poolside bar
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay free
  • Bowling alley
  • Playground
  • Supervised childcare (surcharge)

What to do

  • Bowling alley

Working away

  • Business centre
  • 17 meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Free food/drink shopping service
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2005
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Health club
  • Seasonal outdoor pool
  • Arcade/games room
  • Casino
  • Full-service spa
  • Nightclub
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Grab bar near toilet

Languages

  • Arabic
  • English
  • French
  • Italian
  • Russian
  • Spanish

Room amenities

Be entertained

  • Smart television
  • Satellite TV channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board (on request)
  • Window screens

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Bed sheets provided

What to enjoy

  • In-room massage
  • Individually furnished

Freshen up

  • Shower/bath combination
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • LED light bulbs
  • Recycling
  • Local maps

Special features

Spa

Kempinski Spa has 5 treatment rooms, including rooms for couples. Services include hot stone massages, sports massages, Swedish massages and Thai massages. The spa is equipped with a steam room.

The spa is open daily.

Dining

Via Appia Restaurant – This restaurant specialises in Mediterranean cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Kempi Restaurant – This restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Open daily.
Le Cafe Lounge Terrace – This café specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Strikers Entertainment – This theme restaurant specialises in American cuisine and only serves light fare. Guests can enjoy drinks at the bar. Open daily.
H2O Pool & Lounge – This poolside theme restaurant specialises in international cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. Reservations are required. Open selected days.

Awards and affiliations

Green/Sustainable Property
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of JOD 10 per person (approximately)
  • Airport shuttle service is offered for an extra charge of JOD 40 per vehicle (one-way)

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 7:30 AM to 6:00 PM
  • The seasonal pool is open from May to October
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

This property uses a grey water recycling system and eco-friendly cleaning products.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

Kempinski Hotel Amman Jordan
Amman Kempinski Hotel
Kempinski Amman Jordan Amman
Kempinski Hotel Amman Jordan Hotel
Kempinski Hotel Amman Jordan Amman
Kempinski Hotel Amman Jordan Hotel Amman

Frequently asked questions

Overall score and ratings

7.6

Good

8.1/10

Cleanliness

7.9/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

6/10 Good

Definitely Not a 5*
Not a 5* definitely but a 3.5 or 4 at the top. Breakfast and Gym needs improvement Room size is too small Otherwise okish.
Sidharth, 3-night trip
Verified Hotels.com guest review

6/10 Good

Great bed!
Imposing architecture, confusing layout, no easily consultable maps, staff not especially clear on locations or hours of restaurants or bars, very disappointing cocktail menu, - but very comfortable bed, lots of delicious foods, and decent room.
Honeycomb fresh honey!
Jesse, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Taher, 3-night trip
Verified Hotels.com guest review

4/10 Fair

They're having a serious problem with the Maintenance Do not choose this hotel unless of you are Anti-AC !! (NO AIR CONDITIONS Working)
Ahmad, 2-night trip
Verified Expedia guest review

10/10 Exceptional

The staff here was very helpful and we enjoyed our time here. The breakfast is very good with a lot of options. They offer pool and bowling which is fun.
Carol, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Luis Felipe, 1-night trip
Verified Hotels.com guest review

8/10 Very good

I love this hotel for its perfect location, pleasant, very helpful staff. The furniture is a bit old and generally need an uplift to get back to Kempinski usual standard.
Sahar, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Adnan, 2-night trip
Verified Expedia guest review

8/10 Very good

Relaxing stay
Good service. Great rooms.
John J, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Custemer
Good service clean room comfortable stay thank w
Midhat, 1-night family trip
Verified Hotels.com guest review