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All properties in Madrid, Community of Madrid, Spain
1 room, 2 adults

Apart-Hotel Serrano Recoletos

3-star3 stars
Calle de Villanueva, 2, Madrid, Madrid, 28001, Spain

Pet-friendly aparthotel connected to the convention center, steps from National Library
  • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
Location
Great location
Bar
Bar could improve
Food
Food could be better
Service
Service is adequate

Apart-Hotel Serrano Recoletos

from €85
  • Apartment (1-4 people)
  • Junior Suite (Apartment )
  • Apartment (1-2 people )
  • Studio (1-2 people)
  • Studio (1-4 people)
  • Studio (1-3 people)

What’s around Apart-Hotel Serrano Recoletos

Landmarks

  • In Salamanca
  • El Retiro Park - 7 min walk
  • Gran Via Street - 9 min walk
  • Thyssen-Bornemisza National Museum - 11 min walk
  • Prado Museum - 14 min walk
  • Puerta del Sol - 17 min walk
  • Plaza Mayor - 22 min walk
  • Museo Nacional Centro de Arte Reina Sofia - 22 min walk

Getting around

  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 23 min drive
  • Madrid Recoletos Station - 1 min walk
  • Madrid Atocha Station - 24 min walk
  • Atocha Cercanías Station - 25 min walk
  • Colon Station - 4 min walk
  • Banco de Espana Station - 7 min walk
  • Serrano Station - 7 min walk
  • Area shuttle (surcharge)

At a glance

Key facts

Size

  • 132 apartments
  • Arranged over 4 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets stay free

  • Specific rooms only *

  • 1 per room (up to 33 lbs)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Discounted offsite parking

Offsite

  • Area shuttle within 5 meters *

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

The manager

The manager

Speaks: English, Spanish.

At the aparthotel

Food and drink
  • Continental breakfast (surcharge)
  • Room service (during limited hours)
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Elevator
Accessibility
  • Wheelchair-accessible path of travel
  • Assistive listening devices available
Languages Spoken
  • English
  • Spanish

In the apartment

Home comforts
  • Air conditioning
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
Things to enjoy
  • Separate dining area
Freshen up
  • Private bathroom
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Digital TV channels
Stay connected
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Microwave (on request)
  • Kitchenette
  • Stovetop
  • Cookware, dishware, and utensils
More
  • Daily housekeeping
  • In-room safe

Apart-Hotel Serrano Recoletos’s small print

Also known as

  • Apartamentos Recoletos
  • Apart-Hotel Serrano Aparthotel
  • Apart-Hotel Serrano
  • Apart Hotel Serrano Recoletos
  • Apart Serrano Recoletos Madrid
  • Apart-Hotel Serrano Recoletos Madrid
  • Apart-Hotel Serrano Recoletos Aparthotel
  • Apart-Hotel Serrano Recoletos Aparthotel Madrid
  • Apartamentos Recoletos Apartment
  • Apartamentos Recoletos Apartment Madrid
  • Apartamentos Recoletos Madrid
  • Apart-Hotel Serrano Recoletos Madrid
  • Apart-Hotel Serrano Recoletos
  • Serrano Recoletos Madrid
  • Serrano Recoletos
  • Apart-Hotel Serrano Recoletos Aparthotel

Policies

Tax ID - _

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

In accordance with national/local laws, air conditioning may be restricted to certain hours during certain times of the year.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Guests can rest easy knowing there's a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned, and disinfectant is used to clean the property.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property is licensed under an applicable law.Property Registration Number _

Optional extras

Continental breakfast is offered for an extra charge of EUR 8 per person (approximately)

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Apart-Hotel Serrano Recoletos

  • Are pets allowed at Apart-Hotel Serrano Recoletos?
    Yes, pets are welcome, with a limit of 1 per room and maximum weight of 33 lbs per pet.
  • What are the check-in and check-out times at Apart-Hotel Serrano Recoletos?
    You can check in from 3:00 PM to midnight. Check-out time is noon.
  • Are there restaurants at or near Apart-Hotel Serrano Recoletos?
    Yes. Nearby restaurants include MasQMenos (1-min walk), SQD Meat Point (1-min walk), and Santa Gloria (1-min walk).

Recent reviews

Good 7.8 From 222 reviews

Exceptional 10.0
Good
SHANI, il3 night business trip
Very Good 8.0
Outstanding service, but two twin beds when double was ordered.
Ernest, us2 night trip
Poor 2.0
Don’t stay here
Impolite reception bad attitude
Gregory, us2 night trip
Good 6.0
Not as good as first two times
This was my 3rd stay in the hotel and the room smelled of smoke and was not as maintained as the others.
Elsie, us2 night trip with friends
Very Good 8.0
The wear and tear in the place was very visible. Could have used a coat of paint.
David, us1 night family trip
Exceptional 10.0
Best apart hotel in the area
Best price and confort for the area. Nice personal and reception personnel very friendly. 5G wi fi. Mini kitchenette and mini fridge.
Santiago, us3 night business trip
Very Good 8.0
Good value for the price, excellent location within walking distance of many attractions including museums, Plaza Mayor, Puerta de Sol, Renee train station, etc. This was our second stay (10 nites) and would do so again. Suggest requesting an interior room because street noise during nite can be loud.
us5 night romance trip
Very Good 8.0
Very good option
Very good location, service and practical
Aida, mx1 night trip
Exceptional 10.0
Good service
Good location and good service, safe and clean neighborhood. Overall a great place to stay at.
Chris, us8 night family trip
Very Good 8.0
No frills very convenient
It is no-frills but clean and safe. Decor needs an upgrade but it is all clean and functional. Located in a great spot. Close to museums, city centre and 2 subway lines. One subway station is 300ft from hotel. Very convenient. Tiny kitchen, not for chefs but perfect if you want to keep basic food around to make sandwiches or have breakfast. Bathroom was clean and functional with hair dryer. Rooms are climate controlled and controls are within reach so you are in control of your temperature -not very common in my exprerience so it is good.
usOther trip

Apart-Hotel Serrano Recoletos

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