Residence Inn by Marriott Playa del Carmen

3.5 star property
Suburban hotel with outdoor pool, near Centro Maya Shopping Center

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Photo gallery for Residence Inn by Marriott Playa del Carmen

Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers
Studio, 1 King Bed with Sofa bed, Non Smoking, Garden View (Balcony)
Rooftop terrace
In-room safe, laptop workspace, blackout curtains, soundproofing
Property amenity
Close to Playa del Carmen Maritime Terminal, Residence Inn by Marriott Playa del Carmen welcomes you with a warm atmosphere. Savor full breakfast and unwind at the rooftop terrace or poolside bar, while taking advantage of laundry facilities and high-speed WiFi. With an outdoor pool and helpful staff, this hotel near Centro Maya Shopping Center is perfect for those seeking relaxation.
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Connecting rooms available
  • 24/7 front desk
  • Bar

Main amenities (12)

  • Housekeeping (on request)
  • Outdoor pool
  • Rooftop terrace
  • 24-hour fitness centre
  • Pool bar
  • 24-hour business centre
  • Conference centre
  • Meeting rooms
  • 24-hour front desk
  • Air conditioning
  • Free food/drink shopping service
  • Computer station

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Kitchen
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate dining area
The current price is €89
includes taxes & fees
23 Apr - 24 Apr

Room options

Available filters for rooms
Showing 5 of 5 rooms

Studio, 1 King Bed, Non Smoking

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Kitchen
  • 41.06 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 2 Bedrooms, Non Smoking, Golf View (Balcony)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • Golf view
  • 66.15 sq m
  • Sleeps 6
  • 2 Double Beds

Studio, 2 Queen Beds, Non Smoking, Garden View (Balcony)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • Golf view
  • 50.67 sq m
  • Sleeps 4
  • 2 Queen Beds

Studio, 1 King Bed with Sofa bed, Non Smoking, Garden View (Balcony)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • Golf view
  • 41.37 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio, 2 Queen Beds, Non Smoking

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Kitchen
  • 50.37 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Map
Retorno 50 Avenida Sur, Carretera 307, Cancun Tulum Chetumal Cancun, Playa del Carmen, QROO, 77717

What's nearby

  • Playacar Golf Club - 19 min walk - 1.7 km
  • Quinta Avenida - 5 min drive - 3.0 km
  • Playa del Carmen Maritime Terminal - 5 min drive - 3.1 km
  • Playa del Carmen Main Beach - 10 min drive - 3.4 km
  • Xcaret Eco Theme Park - 10 min drive - 7.5 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 46 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 13 miles/20.9 km

Restaurants

  • ‪Rosa Roja - ‬6 min drive
  • ‪El Gaucho Steakhouse - ‬6 min drive
  • ‪Starbucks - ‬9 min walk
  • ‪RIU Lupita Resort - ‬16 min walk
  • ‪Starbucks - ‬6 min drive

About this property

Residence Inn by Marriott Playa del Carmen

Residence Inn by Marriott Playa del Carmen features a rooftop terrace and puts you a short five-minute drive from Quinta Avenida and Playa del Carmen Maritime Terminal. After splashing around at the outdoor pool, you can unwind with a drink at the pool bar. Also, Xplor Theme Park and Playa del Carmen Main Beach are within a short drive. The helpful staff and overall value get great marks from fellow travellers.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 149 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Contactless check-in and check-out are available
    • Express check-out available
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets allowed (dogs and cats only)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Wheelchair-accessible parking on site
    • On-site parking includes off-street options
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 7:00 AM–10:00 AM
  • Poolside bar
  • Water dispenser

Travelling with children

  • Children stay for free (see details)
  • Local/corner shop

Working away

  • 24-hour business centre
  • Meeting room
  • Computer station
  • Conference centre

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities
  • Free food/drink shopping service
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2021
  • ATM/banking
  • Rooftop terrace
  • Rooftop garden
  • Television in common areas
  • Communal living room
  • 24-hour fitness centre
  • Adjacent to a golf course
  • An outdoor pool
  • Golf clubhouse on-site
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Reception hall
  • Outdoor furniture

Accessibility

  • Braille/raised signage
  • Lift
  • Lift door width (centimetres): 124
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 61
  • Front entrance ramp
  • Wheelchairs available on site
  • Closed-captioned TV
  • Height-adjustable showerheads
  • Grab bar near toilet
  • Toilet grab bar height (centimetres): 61
  • Grab bar in shower
  • Shower grab bar height (centimetres): 61
  • Lever door handles
  • Phone accessibility kit
  • Well-lit path to entrance
  • Step-free path to entrance
  • Pool access ramp on site
  • Area rugs in public areas
  • Area rugs in room
  • Smooth flooring in room
  • Tile flooring in public areas

Room amenities

Be entertained

  • 55-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Wet bar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Free cot/infant bed
  • Free rollaway/extra bed
  • Bed sheets provided

What to enjoy

  • Separate dining area
  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Free WiFi and wired internet
  • Free local calls
  • Desk chair

Food and drink

  • Full-sized fridge/freezer
  • Freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Griddle
  • Toaster
  • Cookware, dishes and utensils
  • Dishwasher
  • Dining table

More

  • Housekeeping (on request)
  • In-room safe
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Cleaning supplies

Fees & policies

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 50 per stay
  • Pets are allowed for an extra charge of USD 20 per pet, per night

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:00 PM

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Long-term renters welcome.
Guests can rest easy knowing that there's a smoke detector on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

By Marriott Carmen Carmen
Residence INN Playa DEL Carmen
Residence Inn by Marriott Playa del Carmen Hotel
Residence Inn by Marriott Playa del Carmen Playa del Carmen

Frequently asked questions

Does Residence Inn by Marriott Playa del Carmen offer free cancellation for a full refund?

Yes, Residence Inn by Marriott Playa del Carmen does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Residence Inn by Marriott Playa del Carmen?

Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 8:00 PM.

Are pets allowed at Residence Inn by Marriott Playa del Carmen?

Yes, cats and dogs are welcome. There's a charge of USD 20 per pet, per night, and there's also a deposit of USD 50 per stay. Service animals are exempt from fees.

What are the check-in and check-out times at Residence Inn by Marriott Playa del Carmen?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon. Express check-out and contactless social distancing and check-out are available.

Is there an on-site casino at Residence Inn by Marriott Playa del Carmen?

No, this hotel doesn't have a casino, but Riviera Gran Casino (4-min drive) is nearby.

What is there to do at Residence Inn by Marriott Playa del Carmen and nearby?

Residence Inn by Marriott Playa del Carmen has an outdoor pool and a 24-hour fitness centre.

Does Residence Inn by Marriott Playa del Carmen have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchen is available in every room, and also includes a coffee maker, a toaster and a griddle.

What's the area around Residence Inn by Marriott Playa del Carmen like?

Residence Inn by Marriott Playa del Carmen is located on the Strip in Playacar, a short 19-minute walk from Playacar Golf Club and 10 minutes' walk from Centro Maya Shopping Center. Travellers love the hotel's prime location.

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Residence Inn by Marriott Playa del Carmen Reviews

Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Popular mentions

Room
Service staff
Breakfast
Location
Family friendly
Kitchen
Beach
Restaurant
Bed
Food

What guests liked

  • Breakfast was consistently good with a variety of options and attentive staff. (41 reviews)
  • The rooftop pool was a highlight, offering a relaxing spot with great views and convenient amenities. (10 reviews)
  • The gym was described as fantastic and a great amenity. (3 reviews)
From real guest reviews summarized by AI.

Reviews

8/10 Very good

Great Hotel, good breakfast and amazing staff.
Daisy, 6-night trip

10/10 Exceptional

Good Value for money!

Great Spot for us while visiting Ruins @ Tulum and Chichen Itzá. Great choice of Breakfast!
Vikram, 3-night trip

10/10 Exceptional

Breakfast was amazing! Staff are super helpful.
3-night trip

10/10 Exceptional

Everything was perfect 👌 Good breakfast, room are very clean and perfect for family, with kitchen ☺️ Pool is on rooftop 😍 Thanks for this amazing time 🙏
Maxime, 14-night trip

8/10 Very good

Great place to stay
Maximiliano, 1-night trip

10/10 Exceptional

The staff was very friendly and helpful
Nannan, 7-night trip

10/10 Exceptional

Friendly helpful staff easy and lots of parking Huge room like apartment Great free breakfast described as continental but included hot breakfast dishes inc scrambled eggs Good value very clean
Martin, 1-night trip

8/10 Very good

Great stay
Maximiliano, 1-night trip

8/10 Very good

Great hotel, with great staff.

We would give the hotel a 5/5 if the location was close for walking. We did walk to the closest mall, but found it tough carrying groceries etc. that far.
Peter John, 28-night trip

10/10 Exceptional

Great property and had a great amenities for our stay in Playa del carmen
Dhavalbhai Rameshbhai, 4-night trip

10/10 Exceptional

Great property , great price , good breakfast , well designed rooms , roof top pool . A little far from activities

10/10 Exceptional

Great service
Jose E, 5-night trip

6/10 Good

The hotel staff was great, great breakfast and it’s pretty clean.The only problem we faced was shower was not good and lacks a door and water spills.
Jagadisha, 7-night trip

10/10 Exceptional

It was great loved two two bedrooms that was amazing for the family thank you
Margie, 2-night trip

10/10 Exceptional

Excelente
Osiris, 1-night trip

10/10 Exceptional

Nice, well taken care property. Clean.
Lorena, 1-night trip

8/10 Very good

Breakfast could of been better but ok
Roger Alex, 12-night trip

10/10 Exceptional

Served breakfast. Had a gym. Full kitchen in the room. Facilityto do laundry. All of the staff were fantastic. Only issue was the distance to 5th Ave, which was a 2 mile walk one way or $10 for a taxi. Overall a great place to stay. I would stay here again.
James, 14-night trip

10/10 Exceptional

Friendly staff and nice rooms. Good breakfast
Matthew Brian, 1-night trip

6/10 Good

Hotel is a little far away from downtown and sometimes not easy to get transportation. Gym was fantastic. Roof is nice but pool is small. Rooms and amenities were just okay.
Jason, 2-night trip

10/10 Exceptional

is the best location for a family travelling with small kids
Claudia, 1-night trip

8/10 Very good

Very modern hotel with parking garage available underground. Offering a gym, a rooftop pool and a laundry room on site which is ideal for families with kids. Front desk staff very friendly. Room was clean, roomy, well appointed and with really comfortable beds. However minor issues were not addressed over our 3 night stay despite being reported on the first day (eg no hairdryer, bathroom sink clogged). Overall we had an excellent experience.
Raphaelle, 3-night trip

10/10 Exceptional

This property was very clean and comfortable
Zaira, 1-night trip

6/10 Good

The property shows having a bar at pool but It was not open .
Steven, 6-night trip

10/10 Exceptional

Ok
David, 8-night trip