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IC Hotels Santai Family Resort - All Inclusive

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Indoor pool, 3 outdoor pools, pool umbrellas, pool loungers
Private beach, waterskiing, windsurfing, beach volleyball
Private beach, waterskiing, windsurfing, beach volleyball
Private beach, waterskiing, windsurfing, beach volleyball
Indoor pool, 3 outdoor pools, pool umbrellas, pool loungers

Overview of IC Hotels Santai Family Resort - All Inclusive

VIP Access

IC Hotels Santai Family Resort - All Inclusive

5.0 star property
Serik beachfront property with free water park, spa

8.6/10 Fabulous

205 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
The price is €117
Price available on 03/12/2022
Map
3 Kum Tepesi Mevkii, Serik, Antalya, 07500
Main amenities
  • Daily housekeeping
  • On a private beach
  • 5 restaurants and 5 bars/lounges
  • Full-service spa
  • 3 outdoor pools and indoor pool
  • Free water park
  • Nightclub
  • Free children's club
  • 2 outdoor tennis courts
  • Health club
  • Sauna
  • Children's pool
Feel at home
  • Babysitting (surcharge)
  • Children's pool
  • Children's club
  • Playground on site
  • Separate sitting area
  • Premium TV channels

Room options

About this area

What's nearby

  • In Belek Golf Area
  • Lara Beach - 43 min drive

Getting around

  • Antalya (AYT-Antalya Intl.) - 33 min drive

Restaurants

  • Garden cafe - 6 min drive
  • Aroma Lounge - 6 min drive
  • Şef'in Yeri - 7 min drive
  • The 19th Hole - 7 min drive
  • Roman Bar - 7 min drive

About this property

IC Hotels Santai Family Resort - All Inclusive

IC Hotels Santai Family Resort - All Inclusive offers a private beach where you can play volleyball, plus you'll have access to on-site windsurfing and waterskiing. There's plenty of fun with the 3 outdoor pools and free water park, and guests in the mood for pampering can visit the spa to indulge in massages, facials and hydrotherapy. Main Restaurant, one of 5 restaurants, offers ocean views and serves breakfast, lunch and dinner. Other highlights at this luxurious property include 5 bars/lounges, an indoor pool and a nightclub. Fellow travellers like the pool and helpful staff.

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

Buffet and à la carte meals, snacks and select beverages included
In-room minibar (all beverages included)
Number or type of beverages limited at one or more venues

Land activities

Fitness facilities
Miniature golf
Tennis
Volleyball
Children's club

Lessons/classes/games

Aerobics

Entertainment

Access to on-site nightclubs
On-site live performances

Languages

English, German, Russian, Turkish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 419 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until 5:30 AM
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*
  • Supervised childcare*
  • Free children's club

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • 5 restaurants
  • 5 bars/lounges
  • 2 coffee shops
  • Poolside bar
  • Coffee/tea in a common area
  • BBQs
  • Free daily reception
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Free children's club
  • Free water park access
  • Children's pool
  • Playground
  • Supervised childcare (surcharge)
  • Local/corner shop
  • Children's menu

What to do

  • On a private beach
  • Tennis
  • Fitness classes
  • Beach volleyball
  • Racquetball/squash
  • Waterskiing
  • Windsurfing
  • Shopping
  • Golfing nearby

Working away

  • Business centre
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Bike hire
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 1995
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Television in common areas
  • Health club
  • 3 outdoor pools
  • An indoor pool
  • Free water park
  • Arcade/games room
  • Full-service spa
  • Nightclub
  • 2 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Water slide

Accessibility

  • Lift
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages

  • English
  • German
  • Russian
  • Turkish

Room amenities

Be entertained

  • DVD player
  • Television
  • Premium cable channels

Home comfort

  • Air conditioning
  • Free stocked minibar
  • Electric kettle
  • Dressing gowns

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Balcony
  • Separate sitting area

Freshen up

  • Designer toiletries
  • Hairdryer
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe

Special features

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

Buffet and à la carte meals, snacks and select beverages included
In-room minibar (all beverages included)
Number or type of beverages limited at one or more venues

Land activities

Fitness facilities
Miniature golf
Tennis
Volleyball
Children's club

Lessons/classes/games

Aerobics

Entertainment

Access to on-site nightclubs
On-site live performances

Spa

Lilium SPA has massage/treatment rooms. Services include facials and body treatments. The spa is equipped with a sauna and Turkish bath/hammam. A variety of treatment therapies are provided, including hydrotherapy.

Dining

Main Restaurant – Overlooking the ocean and pool, this buffet restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 01 November to 31 March:
  • Water park

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a security system on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and cash.

Also known as

IC Hotels Santai Family Resort All Inclusive Belek
IC Hotels Santai Family Resort All Inclusive
IC Santai Family Belek
IC Santai Family
IC Santai Family All Inclusive Belek
IC Santai Family All Inclusive
IC Santai Family Inclusive
IC Hotels Santai Family Resort All Inclusive
IC Hotels Santai Family Resort - All Inclusive Serik

Frequently asked questions

Does IC Hotels Santai Family Resort - All Inclusive offer free cancellation for a full refund?
Yes, IC Hotels Santai Family Resort - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at IC Hotels Santai Family Resort - All Inclusive?
As of 30 November 2022, prices found for a 1-night stay for 2 adults at IC Hotels Santai Family Resort - All Inclusive on 3 December 2022 start from €117, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at IC Hotels Santai Family Resort - All Inclusive?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at IC Hotels Santai Family Resort - All Inclusive?
Yes, there are 3 outdoor pools, an indoor pool and a children's pool.
Are pets allowed at IC Hotels Santai Family Resort - All Inclusive?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at IC Hotels Santai Family Resort - All Inclusive?
Yes, there's free self and valet parking. Electric car charging is available.
What are the check-in and check-out times at IC Hotels Santai Family Resort - All Inclusive?
You can check in from 2:00 PM - 5:30 AM. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.
What is there to do at IC Hotels Santai Family Resort - All Inclusive and nearby?
Have fun with on-site activities such as waterskiing, windsurfing and volleyball and improve your game at the on-site tennis courts. Additional recreation on-site includes aerobics and racquetball/squash. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. IC Hotels Santai Family Resort - All Inclusive also has 5 bars, a nightclub and a private beach, as well as a water slide, a sauna and a Turkish bath.
Are there restaurants at or near IC Hotels Santai Family Resort - All Inclusive?
Yes, there are 5 on-site restaurants, featuring ocean views. Nearby restaurants include NEMO Restaurant & Lounge (3 mi), garden cafe (3.3 mi) and Aroma Lounge (3.4 mi).
Does IC Hotels Santai Family Resort - All Inclusive have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around IC Hotels Santai Family Resort - All Inclusive like?
IC Hotels Santai Family Resort - All Inclusive is a short 19-minute walk from Titanic Golf Club and 19 minutes' walk from Antalya Golf Club.

Overall score and ratings

8.6

Fabulous

8.5/10

Cleanliness

8.8/10

Staff & service

8.5/10

Amenities

8.4/10

Property conditions & facilities

8.5/10

Eco-friendliness

10/10 Exceptional

Loved our time here. All inclusive and then some!
Analyn, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Timur, 9-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Rustu, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Overall experience was great, food is amazing, a lot of options , you will never stay hungry. The rooms that have a sea view will suffer from music noise until 23:15,23:30 so forget about sleep early. The service and the team were really nice and professional.
Maor, 6-night family trip
Verified Hotels.com guest review

2/10 Poor

TLDR : This hotel is so filthy we left after only 2 days (out of 11) to go to another hotel. We wanted to leave earlier but our other hotel didn’t have room capacity earlier. Terrible customer service manager made it impossible to acknowledge that we left hotel after 2 days and hotel now refuses to refund us, although they told us when we vacated after 2 days that they would use our room for other guests. Upon our arrival in our room on day 1, we quickly realized the misrepresentation of IC Santai as a 5-star hotel on several online travel sites and the pictures provided by the hotel. Our room was furnished with a 1-seater fabric couch that appeared to have multiple large blood stains all over it. The bed did not even have a proper blanket sheet (like in any 5-star hotel or as shown on the hotel website for that matter), but rather what felt like an uncomfortable rug that served as a blanket. The bed sheets were so thin you could see right through to the mattress. One pillow had dirty hairs on it. Pillowcases had holes in them. Far from the bedding you would expect at a 5-star hotel. The rooms are also equipped with a 21” flat screen TV. These are so rarely seen these days that they must be classified as antiques and are probably worth a lot of money. Our room appeared to have been cleaned in a rush; there was melted chocolate on the desk and food crumbs under the bed and under the curtains. Not the type of cleaning effort expected in times of Covid-19 and for a 5-star hotel
Benoit, 11-night family trip
Verified Expedia guest review

10/10 Exceptional

Abdullah, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great staff and lots of fun activities
Great All-Inclusive property. Lots of activities for the kids to keep them busy all through the day. Great selection of food and beverages to keep the adults in a good mood. The dining room staff always served with a smile, the pool bar was always busy but well serviced. The rooms are a bit dated, mattresses should be changed. The bathroom in our room had an open drain which resulted in an awful smell when ever we came back from outside. But hey, who spends time in the room in a property like this one.
Zaheer, 3-night family trip
Verified Hotels.com guest review

2/10 Poor

The hotel is nice and its very close to the land of legend. People booked over there low class so event if its 4 stars hotel but we had many problems over there .
Suhrab Taiseer, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

Fantastic stay. Strongly recommend
Ismail, 8-night family trip
Verified Expedia guest review

6/10 Good

Eduard, 4-night trip
Verified Expedia guest review