Riu Palace Cabo San Lucas All Inclusive

Service was outstanding! Food at the restaurants was great, Leo the bartender at the club was entertaining, victor took care of all of our travel throughout Cabo and the entire resort was spotless! It was an amazing trip!

The hotel was beautiful & service was great. There were plenty of options for food but the food wasn’t that great. I was disappointed that the pool closed at 7pm everyday & there was no hot tub. But we had a great time!

The room that I paid for did not state that children under the age of 18 were not allowed. Trying to speak to the manager was difficult as he did not care and put us in a room he said was the same. I paid for a swim out suite and ended up in just a normal room. Getting into Mexico with a child at 17:00, to have to wait 1.5 hours for my room is not worth it He was rude to us as well. He showed the hotel policy to me in Spanish and assumed that I could not read it, so he read it to me. I could already see where it stayed the policy. However, no where on the site does it state children under 18 are not allowed in these suites. The following day we had to speak with George the manager and he assured me that no children were allowed in the swim up rooms and made me walk with him to them. You could see toys, children swimsuits all outside the pools and was told no children were there. I also had paid for my son ( child) and there was no booking for him so they made me pay an extra 600.00 for his stay. There were many children older than mine without a wrist band on- including the family I traveled with that didn’t pay for this. They were even allowed the swim up room. I have stayed at this resort with my family the prior year and had no problems- this is why we went back. Next year we will not go and anyone looking to go with family I would really reconsider.

Great buffet selection Room to improve liquor selection and food quality at Bombay restaurant

We had mosquitoes in room at nite. Room service food was not good( breakfast). Went to breakfast buffet after and it was really good.