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1 room, 2 adults

Live Aqua Beach Resort Cancún - All Inclusive - Adults Only

5-star5 stars
Blvd. Kukulcan KM.12.5, Zona Hotelera, Cancun, QROO, 77500, Mexico

Adults-only beachfront property with spa, near Cancun Interactive Aquarium
  • Free WiFi and free parking
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Restrictions related to your trip

Mexico may have travel restrictions in place due to COVID-19. 

Notes

  • Hotel was good but the room had water backing up in sink and pipes making noise through…Feb 26, 2021
  • El hotel es muy bueno , la comodidad , la seguridad , la atención de 1 ra, los restantes…Feb 19, 2021

Live Aqua Beach Resort Cancún - All Inclusive - Adults Only

from €401
  • Premium Room, 1 King Bed, Non Smoking, Garden View
  • Premium Room, 2 Double Beds, Non Smoking, Garden View
  • Premium Room, 1 King Bed, Non Smoking, Oceanfront
  • Premium Room, 2 Double Beds, Non Smoking, Oceanfront
  • Premium Room, 2 Double Beds, Terrace, Oceanfront
  • Premium Room, 1 King Bed, Terrace, Oceanfront
  • Premium Room, 1 King Bed, Non Smoking, Oceanfront (Aqua Club)
  • Premium Room, 2 Double Beds, Non Smoking, Oceanfront (Aqua Club)
  • Suite, 1 King Bed, Jetted Tub, Oceanfront (Aqua)
  • Premium Room, 2 Double Beds, Non Smoking, Ocean View
  • Premium Room, 1 King Bed, Non Smoking, Ocean View
  • Suite (Honey Moon)
  • Suite (Tierra)
  • Suite (Viento)

What’s around Live Aqua Beach Resort Cancún - All Inclusive - Adults Only

Landmarks

  • In Zona Hotelera
  • Cancun Interactive Aquarium - 2 min walk
  • La Isla Shopping Mall - 5 min walk
  • Aquaworld - 35 min walk
  • Cancun Convention Center - 44 min walk
  • Chac Mool Beach - 22 min walk
  • Forum Beach - 38 min walk
  • Gaviota Azul Beach - 45 min walk

Getting around

  • Cancun Intl. Airport (CUN) - 20 min drive

At a glance

Key facts

Size

  • 371 rooms
  • Arranged over 9 floors

Arriving/leaving

  • Check-in time 3:00 PM-11:00 PM
  • Check-out time is noon

Restrictions related to your trip

  • Mexico may have travel restrictions in place due to COVID-19.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum guest age is 18
  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free onsite self parking

  • Free onsite valet parking

  • Wheelchair-accessible parking on site

Payment types at the property

Other information

  • Caters to adults only
* See small print for additional details or extra charges

At the property

Food and drink
  • 8 restaurants
  • 3 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • Beach bar
  • Swim-up bar
  • Poolside bar
  • 24-hour room service
Things to do
  • Beach umbrellas
  • Beach towels
  • Number of outdoor pools - 7
  • Swim-up bar
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Yoga classes/instruction on site
  • Bicycle rentals nearby
  • Golfing nearby
  • Nightclub
  • Pool umbrellas
  • Steam room
  • Sauna
  • Billiards or pool table
Working away
  • 24-hour business center
  • Conference space
  • Meeting rooms
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2005
  • Elevator
  • ATM/banking
  • Designated smoking areas (fines apply)
  • Garden
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
Languages Spoken
  • French
  • Italian
  • Spanish

In the room

Home comforts
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
Things to enjoy
  • Separate sitting area
Freshen up
  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hair dryer
Be entertained
  • 65-inch Smart TV
  • Premium TV channels
  • IPod docking station
  • DVD player
Stay connected
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)

Activities and facilities/equipment
Land activities
  • Fitness facilities

Entertainment
  • Onsite entertainment and activities

Not included
  • Airport transfers
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Offsite tours
  • Gratuities

Spa

Spa Aqua has massage/treatment rooms. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including hydrotherapy and thalassotherapy. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam.

Guests under 18 years old are not allowed in the spa.

Dining

SIE7E - Overlooking the ocean and pool, this buffet restaurant serves breakfast, lunch, and dinner.

AZUR - Overlooking the ocean and pool, this fine-dining restaurant specializes in Mediterranean cuisine and serves lunch and dinner. Open daily.

MB - This fine-dining restaurant serves dinner only. Open daily.

INLAAKECH - Overlooking the garden, this restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open daily.

Varenna - This bistro specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key (nogle), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Preferred Hotels & Resorts.

Live Aqua Beach Resort Cancún - All Inclusive - Adults Only’s small print

Also known as

  • Aqua All Inclusive
  • Live Cancun All Inclusive
  • Live Aqua Cancun Adults All Inclusive Hotel
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Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Guests under 18 years old are not allowed in the spa.

Onsite parties or group events are strictly prohibited.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards. Cash is not accepted.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: MXN 26.89 per accommodation, per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Live Aqua Beach Resort Cancún - All Inclusive - Adults Only

  • Does Live Aqua Beach Resort Cancún - All Inclusive - Adults Only offer free cancellation for a full refund?
    Yes, Live Aqua Beach Resort Cancún - All Inclusive - Adults Only does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Live Aqua Beach Resort Cancún - All Inclusive - Adults Only?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Live Aqua Beach Resort Cancún - All Inclusive - Adults Only?
    Yes, there's free self and valet parking.
  • Is there a pool at Live Aqua Beach Resort Cancún - All Inclusive - Adults Only?
    Yes, there are 7 outdoor pools.
  • Are pets allowed at Live Aqua Beach Resort Cancún - All Inclusive - Adults Only?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Live Aqua Beach Resort Cancún - All Inclusive - Adults Only?
    You can check in from 3:00 PM - 11:00 PM. Check-out time is noon. Contactless check-in and check-out are available.
  • Are there restaurants at or near Live Aqua Beach Resort Cancún - All Inclusive - Adults Only?
    Yes, there are 8 onsite restaurants, featuring Mediterranean cuisine and garden views. Nearby restaurants include El Fish Fritanga (3-min walk), Mb (4-min walk), and Ruth's Chris Steak House (6-min walk).
  • Is there an onsite casino at Live Aqua Beach Resort Cancún - All Inclusive - Adults Only?
    No, this property doesn't have a casino, but PlayCity Casino (14-min drive) and Royal Yak Casino and Sports Book (15-min drive) are both nearby.
  • What is there to do at Live Aqua Beach Resort Cancún - All Inclusive - Adults Only and nearby?
    Have fun with nearby activities such as cycling and practice your swing at the nearby golf course. Additional recreation onsite includes yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 7 outdoor swimming pools. Live Aqua Beach Resort Cancún - All Inclusive - Adults Only also has 3 bars, a nightclub, and a sauna, as well as a steam room and a garden.

Recent reviews

Superb 9.2 From 2,080 reviews

Exceptional 10.0
It was beautiful and anything we needed, they took care of it right away! We would definitely stay there again!
Marnie, us7 night trip
Very Good 8.0
Live Aqua was nice just the organization of the gym fitness center needs more strict rules for those who don’t keep their schedule gum time for others who can’t get time.
Denny, mx6 night trip
Good 6.0
Was 👍
Liria, us3 night trip with friends
Very Good 8.0
Quick getaway
The resort was inviting and very clean. They are abiding by the COVID restrictions. The staff is very friendly. The only thing was that our linens were musty and the room was damper than we’d expect even with the humidity. The food was mediocre.
us2 night trip
Exceptional 10.0
Best resort ever
The trip was amazing! Resort was so clean and the staff goes above and beyond! The resort and room were beautiful! I’d give it 10 stars if I could!
Carly, us5 night trip with friends
Exceptional 10.0
Excelente
En general el mejor hotel de playa en el que me he alojado. Mi único comentario sería que me parece innecesario que algunas camas de la alberca tengan costo extra por día.
Andrés, mx4 night family trip
Exceptional 10.0
Amazing Hotel!!!!
What an amazing stay at Live Aqua. The food and the people were amazing. The way they are dealing Covid all over the hotel is great. All restaurants were amazing and for sure check out MB. The habanero soup is a must try. My only complaint and it is small is the mini bar could have been better. It was not refreshed very often. This is not a party hotel. Most bars are closed by 11pm and for the most part the pools are pretty tame. So if you are looking for that find another hotel. This does not mean that you can’t have a blast sitting by the pool meeting new people and getting drinks served to you all day. We plan on going back as soon as the new travel restrictions ease up in the spring.
Gregory, us4 night trip
Exceptional 10.0
5 Star Hotel with a 5+ star Staff
Stop reading and book! We had a great anniversary vacation at Live Aqua. The ocean front room was great, the food was amazing, but the real difference from other hotels (including other 5 stars in the area) is the STAFF!! They go above and beyond and work really hard to make your stay special. A special thanks to Roosvelt at the beach front area, Hector at Azul restaurant and many many others that really made our stay special. We will be back
Javier, us4 night trip
Exceptional 10.0
Amazing!!!
My boyfriend and I had the most amazing time at Live Aqua. The food was delicious and the service was great. Staff are super friendly and happy to make your stay as comfortable and pleasant as possible. The beach is clean as well. Our room had a great ocean front view. Would definitely return! The only flaw is that they were a bit too aggressive with selling us timeshares. They offer a massage by the beach for two for $100, but we weren't clearly told that we'd have to sit through an hour long sales presentation to get this deal. They also tried to make us sit through this hour long sales presentation during our first breakfast there. It was too much too soon, but other people did not seem to mind. We only wish that it was clearly stated from the beginning that the massage deal is only applicable if we sit through the sales pitch and I believe we would have been more open to it if they would've waited at least until our second full day to do this. We were tired and eager to relax, the last thing we wanted to do is sit through a sales presentation day one. There is also no pressure to buy anything so that was a plus. Other than that, the experience was 10/10 and I would def return.
Linnette, us5 night trip
Exceptional 10.0
Loved it
All around a very nice resort. It was very clean and well kept throughout the resort. All the different pool options were incredible with the different temperatures in each one. Quick shout out to Heber and the super fun salsa dancing class he led!
Andrew, us4 night trip

Live Aqua Beach Resort Cancún - All Inclusive - Adults Only