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All properties in Cancun, Quintana Roo, Mexico

Riu Palace Las Americas All Inclusive - Adults Only

Adults-only beachfront property with spa, near Cancun Convention Center

  • Free buffet breakfast, free WiFi, and free parking

Restrictions related to your trip

Mexico may have travel restrictions in place due to COVID-19.
  • Poolside Bar
  • Poolside Bar
  • Beach
  • Beach
  • Poolside Bar
1 / 77Poolside Bar
9.0.Superb.
  • Hotel was in the perfect location. The Staff were extremely friendly and nice. I would…

    Aug 11, 2018

  • The resort was immaculate! Been on 3 different cruise lines and none even come close.…

    Feb 11, 2021

See all 2,956 reviews

Official standards

This property advises that it adheres to National Guidelines for reopening Tourism (Mexico) and Covid-19 Health Protocol (RIU) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Safe
Shopping
Convenient
Dining options
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 372 guestrooms
  • Daily housekeeping
  • On the beach
  • 7 restaurants and 5 bars/lounges
  • Full-service spa
  • 3 outdoor pools

What’s around

  • In Zona Hotelera
  • Cancun Convention Center - 8 min walk
  • Tortuga Beach - 29 min walk
  • Forum Beach - 9 min walk
  • Gaviota Azul Beach - 10 min walk
  • Chac Mool Beach - 12 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Junior Suite (U)
  • Junior Suite, Ocean View (U)
  • Suite, Ocean View (U)
  • Suite, Jetted Tub, Ocean View (U)
  • Junior Suite (M)
  • Junior Suite, Ocean View (M)
  • Suite, Ocean View (M)
  • Suite, Jetted Tub, Ocean View (M)
  • Junior Suite (L)
  • Junior Suite, Ocean View (L)
  • Junior Suite (E)
  • Junior Suite, Ocean View (E)
  • Junior Suite (B)
  • Junior Suite, Ocean View (B)
  • Suite, Ocean View (B)
  • Suite, Jetted Tub, Ocean View (B)
  • Junior Suite (B2C-US)
  • Junior Suite, Ocean View (B2C-US)
  • Suite, Ocean View (B2C-US)
  • Suite, Jetted Tub, Ocean View (B2C-US)
  • Suite, Ocean View (E)
  • Suite, Jetted Tub, Ocean View (L)
  • Suite, Ocean View (L)
  • Junior Suite (C)
  • Junior Suite, Ocean View (C)
  • Suite, Ocean View (C)
  • Suite, Jetted Tub, Ocean View (C)
  • Junior Suite
  • Junior Suite, Ocean View
  • Suite, Ocean View
  • Suite, Jetted Tub, Ocean View

Location

  • In Zona Hotelera
  • Cancun Convention Center - 8 min walk
  • Tortuga Beach - 29 min walk

What’s around

Landmarks

  • In Zona Hotelera
  • Cancun Convention Center - 8 min walk
  • Tortuga Beach - 29 min walk
  • Forum Beach - 9 min walk
  • Gaviota Azul Beach - 10 min walk
  • Chac Mool Beach - 12 min walk
  • Cancun Golf Club at Pok Ta Pok - 21 min walk
  • Langosta Beach - 43 min walk
  • Caracol Beach - 1 min walk
  • Costa Occidental de Isla Mujeres National Park - 2 min walk
  • Plaza Caracol Mall - 7 min walk

Getting around

  • Cancun Intl. Airport (CUN) - 28 min drive

At a glance

Size

  • 372 rooms
  • Arranged over 8 floors

Arriving/leaving

  • Check-in time 4:00 PM-11 PM
  • Check-out time is 11:00 AM
  • Express check-in/out

Restrictions related to your trip

  • Mexico may have travel restrictions in place due to COVID-19.

Special check in instructions

Front desk staff will greet guests on arrival.

Required at check in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 21

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Other information

  • Caters to adults only
* See small print for additional details or extra charges

At the property

Food and drink

  • Free buffet breakfast daily
  • 7 restaurants
  • 5 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • Swim-up bar
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
  • Barbecue grills

Things to do

  • Fitness classes on site
  • Kayaking on site
  • Personal motorized watercraft on site
  • Sailing on site
  • Snorkeling on site
  • Bicycle rentals nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Scuba diving nearby

Working away

  • Conference space
  • Conference space size (meters) - 195
  • One meeting room
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Elevator
  • ATM/banking
  • Designated smoking areas
  • Television in common areas

Accessibility

  • Accessible bathroom
  • In-room accessibility

Languages Spoken

  • English
  • German
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Turndown service

Things to enjoy

  • Separate sitting area
  • Balcony

Freshen up

  • Partially open bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Satellite TV channels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages
  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)
  • In-room liquor dispensers

Activities and facilities/equipment
All non-motorized water sports are included.

Water activities
  • Kayaking
  • Sailing
  • Scuba-diving lessons
  • Snorkeling

Land activities
  • Fitness facilities
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Water fitness

Entertainment
  • Onsite entertainment and activities
  • Access to onsite clubs

Not included
  • Motorized water sports
  • Scuba-diving excursions
  • Airport transfers
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

Spa

Renova Spa has massage/treatment rooms. Services include facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a spa tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Don Roberto - This buffet restaurant serves breakfast, lunch, and dinner.

Sakura - This diner specializes in Japanese cuisine and serves lunch only. Open daily.

Los Arcos - This restaurant specializes in Italian cuisine and serves lunch and dinner. Open daily.

Krystal - This restaurant specializes in fusion cuisine and serves dinner only. Open daily.

Black & White - This steakhouse serves dinner only. Open daily.

Recreation

On Site

  • Fitness facilities
  • Health club
  • Sauna
  • Fitness classes on site
  • Kayaking on site
  • Personal motorized watercraft on site
  • Sailing on site
  • Snorkeling on site

Nearby

  • Bicycle rentals nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Scuba diving nearby

Awards and affiliations

Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Small print

Also known as

  • Riu Americas
  • Riu Palace Las Americas Cancun
  • Riu Palace Las Americas All Inclusive Adults
  • Riu Palace Las Americas Adults Cancun
  • Riu Palace Las Americas Adults
  • Riu Palace Las Americas All Inclusive
  • Riu Palace Las Americas All Inclusive Adults Only
  • Riu s Americas Inclusive Adul
  • Riu Palace Las Americas All Inclusive - Adults Only Cancun
  • Riu Las
  • Riu Las Americas
  • Riu Las Americas All Inclusive
  • Riu Las Americas Palace
  • Riu Palace Las
  • Riu Palace Las Americas
  • Riu Palace Las Americas All Inclusive Adults Cancun
  • Riu Palace Las Americas All Inclusive Cancun

Policies

Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

Only registered guests are allowed in the guestrooms.

Guests under 18 years old are not allowed in the spa.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) and Covid-19 Health Protocol (RIU).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for golf tee times, massage services, and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • A tax is imposed by the city: MXN 26.89 per accommodation, per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Riu Palace Las Americas All Inclusive - Adults Only does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there are 3 outdoor pools.
  • Sorry, pets aren't allowed.
  • You can check in from 4:00 PM - 11 PM. Check-out time is 11:00 AM. Express check-in and check-out are available.
  • Yes, there are 7 onsite restaurants, featuring Japanese cuisine. Nearby restaurants include Mocambo (5-min walk), Mextreme (8-min walk), and Chuchito Perez (11-min walk).
  • No, this property doesn't have a casino, but PlayCity Casino (8-min drive) and Royal Yak Casino and Sports Book (10-min drive) are both nearby.
  • Have fun with onsite activities like kayaking, sailing, and snorkeling. Additional recreation onsite includes aerobics . Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. Riu Palace Las Americas All Inclusive - Adults Only also has 5 bars and a sauna, as well as a health club.
9.0.Superb.
  • 8.0.Very Good

    Could have been a great week.

    Everything was great except for two major issues, the check out experience and the COVID-19 test. We stood in line nearly an hour to check out the resort which almost cause us to miss our flight. We had to just leave the resort without officially checking out. This became an issue with security. He was a very nice guy but we did not want to miss our flight. We ran thru the airport and made the flight as they were closing the doors. The whole process was stressful and took away from a wonderful bday week. Then, when I got home I realized the resort gave me someone elses COVID-19 result. I got tested the next day. When I was at the resort, I never got an email and they could not locate my test results so the front desk rep said he found it and printed it out and emailed me a copy. I only paid attention to my name and Negative. When I got home, I noticed it had the incorrect Birthday and age. I'm surprised immagration did not catch this. Thank God I tested negative when I got home and just got my second vaccination.

    William, 5 night trip, Feb 10, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    The hotel its self was great. Due to the new COVID protocol we had to get tested before leaving back home. The hotel booked our test for Saturday afternoon stating it was only a few hours turnaround. Our flight was scheduled for 8am Sunday and we didnt receive our results until 10am Sunday.. We had to miss our flight, and all the hotel could say was sorry.

    3 night trip with friends, Jan 28, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Elegant

    Great place..

    James, 12 night trip, Jan 23, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    Very good

    Jorge, 3 night trip, Jan 21, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Went solo but met people

    I had a great time staying here. Good for solo travelers like myself.. even though I came alone, I met and hung out with some people there. Sometimes it can be too loud because there’s a younger crowd who came to party.

    Crystal, 3 night trip, Jan 15, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Hotel staff was awesome! The hotel was so clean and the staff was super friendly. Service was amazing and the food was all great! The only complaint is that the beds were so hard. We had a total of 5 rooms with our group and everyone said the same thing about the beds.

    Halston, 3 night trip with friends, Jan 8, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    top class place

    Great location on the beach. Amazing service at hotel. 5 resturants to choose from, buffet breakfast was great. from check in to check out everthing was to the best standards

    2 night trip, Dec 28, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    RIU should be your 1st option ALWAYS!

    RIU Palace Americas hotel and staff were amazing! We never wanted for anything during our 5 day stay. RIU’s hospitality, attention to detail, and over the top customer service puts them above all other/supposedly “5 Star” hotels. RUI will now be our first choice when looking for a vacation hotel. Bye-Bye Ritz, Regis and Waldorf...you might have the iconic names but you don’t have winning formula like RIU.

    JASON, 4 night trip, Dec 27, 2020

    Verified Hotels.com guest review

  • 8.0.Very Good

    Hotel is dated. Restaurants are meh. 5/10 rating

    The hotel's location and balcony views were outstanding! The rooms are very dated and has an old feel. The rooms are a decent size but definitely needs an upgrade. I will say that the view from the balcony room is SPECTAULAR! Beds are not very comfortable and consistently moving around with the slightest of movement. If you're someone who doesn't care much for the rooms, then this could be a good choice for you at the price it's usually floating around. If you're someone who's looking into a luxury or more modern room/hotel, this hotel is not for you. The most disappointing aspect of this trip however were the restaurants. We are not picky eaters whatsoever but we had a very hard time with the food at this resort. The restaurants and rooms need a major upgrade. If you're a foodie, stay away from this hotel. If you're looking for a quick getaway (3-4 days) thats on the cheaper end and don’t mind the rooms/food as much, this hotel could work for you. I would not recommend this hotel to many people but it works..

    4 night trip, Dec 26, 2020

    Verified Hotels.com guest review

  • 8.0.Very Good

    Always a great vacation!

    Riu Palace Las America’s is a great stay - cannot go wrong with this resort! We’ve stayed here multiple times and every single time the service has been excellent everywhere!!! The property grounds are gorgeous with an amazing beach (the water is crystal clear at certain times of the year with snorkeling right off the beach). The food on our most previous trip was a hit or miss, but overall you will never have a “bad” meal. Sometimes the food was just OK. Drinks are great, a little watered down, but keeps you hydrated if you plan to drink all day. I will say the rooms are very spacious but extremely dated and worn. The hotel could benefit from a remodel in their rooms, including their furniture in the lobby. However, Our room was very clean and well kept by our housekeeper each and every day. The hotel itself was immaculate and cleaned almost 24/7 by staff. Again, service is excellent here and everyone works very hard to make sure your stay goes above and beyond your standards. All in all, great stay for the most part and we will return next time we are in Cancun.

    Alexis, 8 night trip, Dec 25, 2020

    Verified Hotels.com guest review

See all 2,956 reviews