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Giannoulis – Santa Marina Beach

Photo gallery for Giannoulis – Santa Marina Beach

Private beach, sun-loungers, beach umbrellas, beach towels
Front of property
Standard Room, Pool View | Hypo-allergenic bedding, down duvets, pillow-top beds, minibar
4 restaurants, breakfast, lunch, dinner served; Mediterranean cuisine
Hypo-allergenic bedding, down duvets, pillow-top beds, minibar

Overview of Giannoulis – Santa Marina Beach

Giannoulis – Santa Marina Beach

4.0 star property
4-star beachfront hotel with beach bar, near Stalos Beach
7.6 out of 10 Good
7.6/10 Good

182 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free breakfast
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
Map
Kato Stalos, Agia Marina, Chania, Crete Island, 73014
Main amenities
  • Daily housekeeping
  • On a private beach
  • 4 restaurants and 3 bars/lounges
  • 2 outdoor pools
  • Rooftop terrace
  • Free children's club
  • Free supervised childcare
  • Fitness centre
  • Beach umbrellas
  • Beach sunloungers
  • Beach towels
  • Seasonal outdoor pool
For families
  • Supervised childcare (free)
  • Children's pool
  • Playground on site
  • Children's club (free)
  • Garden
  • Terrace

Room options

About this area

What's nearby

  • On a private beach
  • Agia Marina Beach - 13 min walk
  • Platanias Beach - 39 min walk
  • Kalamaki Beach - 3 min drive
  • Chania Central Market - 8 min drive
  • Nea Chora Beach - 18 min drive
  • Old Venetian Harbor - 10 min drive
  • Port of Souda - 13 min drive
  • Falassarna Beach - 45 min drive

Getting around

  • Chania (CHQ-Ioannis Daskalogiannis) - 31 min drive
  • Airport pickup service

Restaurants

  • Cabana Mare - 15 min walk
  • Maria's Taverna - 13 min walk
  • Tempo - 6 min walk
  • Kantina - 15 min walk
  • Friendly Fast Food - 5 min walk
Map

About this property

Giannoulis – Santa Marina Beach

Placing you within a 15-minute walk of Agia Marina Beach, Giannoulis – Santa Marina Beach offers a private beach where you can enjoy beach umbrellas, beach massages and beachside drinks. 2 outdoor pools provide a splash of fun, and guests can also take advantage of a fitness centre. Azzuro A' la Carte, one of 4 restaurants, serves Mediterranean cuisine and is open for dinner. Other highlights at this upmarket hotel include 3 bars/lounges, a rooftop terrace and a free kid's club. The helpful staff and bar get good marks from fellow travellers.

All-inclusive

All-inclusive room rates at Giannoulis – Santa Marina Beach are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

All meals and snacks included
24-hour room service
Gourmet or à la carte dining limited to 1 meal per stay

Languages

English, Greek

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the regional cleaning and disinfection practices of Health First (Greece)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Masks available
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 212 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Express check-in/out available
  • Early check-in subject to availability
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Free supervised childcare
  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free on-site self-parking
  • On-site parking is limited

Transfers

  • Airport pickup on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:30 AM–10 AM
  • 4 restaurants
  • 3 bars/lounges
  • Beach bar
  • Poolside bar
  • Coffee/tea in a common area
  • Snack bar/deli

Travelling with children

  • Free children's club
  • Children's pool
  • Playground
  • Free supervised childcare/activities

What to do

  • On a private beach
  • Pilates classes
  • Mountain biking nearby
  • Cave exploring nearby
  • Parasailing nearby
  • Windsurfing nearby
  • Scooter/moped hire nearby

Services

  • 24-hour front desk
  • Limo or town car service
  • On-site car hire
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 3 buildings/towers
  • Built in 1978
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Fireplace in reception
  • Television in common areas
  • Fitness centre
  • 2 outdoor pools
  • Arcade/games room

Accessibility

  • Lift
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible lounge

Room amenities

Be entertained

  • Plasma television

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Pillow-top mattress
  • Bed sheets provided

What to enjoy

  • In-room massage
  • Furnished balcony/patio

Freshen up

  • Deep-soaking bath
  • Bath or shower
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi and wired Internet

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Azzuro A' la Carte – Overlooking the ocean and garden, this fine-dining restaurant specialises in Mediterranean cuisine and only serves dinner.
Main Buffet Restaurant – This beachfront buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Reservations are required. Open daily.
Thodorou Buffet – Overlooking the ocean and garden, this buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.
Sea Line Tavern – This beachfront fine-dining restaurant specialises in Mediterranean cuisine and only serves lunch. Open daily.
Main, Pool, Beach – This bar is located on the beach. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 3.00 per accommodation, per night

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 60 per room
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pool, spa, & gym (if applicable)

  • Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; reservations are required for some on-site facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of Health First (Greece) guidelines.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Cash transactions at this property cannot exceed EUR 500 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Santa Marina Beach Hotel
Giannoulis Santa Marina Beach Hotel Chania
Giannoulis Santa Marina Beach Hotel
Giannoulis Santa Marina Beach Chania
Giannoulis Santa Marina Beach
Giannoulis – Santa Marina
Giannoulis – Santa Marina Beach Hotel
Giannoulis – Santa Marina Beach Chania
Giannoulis – Santa Marina Beach Hotel Chania

Frequently asked questions

Does Giannoulis – Santa Marina Beach offer free cancellation for a full refund?
Yes, Giannoulis – Santa Marina Beach does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Giannoulis – Santa Marina Beach?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Giannoulis – Santa Marina Beach?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at Giannoulis – Santa Marina Beach?
Sorry, pets aren't allowed.
Is parking offered on site at Giannoulis – Santa Marina Beach?
Yes, there's free self parking. Parking spaces may be limited.
Is an airport shuttle service offered by Giannoulis – Santa Marina Beach?
Yes, a shuttle from the airport to the hotel is available. The charge is EUR 60 per room.
What are the check-in and check-out times at Giannoulis – Santa Marina Beach?
You can check in from 3:00 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Giannoulis – Santa Marina Beach and nearby?
Have fun with nearby activities such as jet-skiing, mountain biking and parasailing. Additional recreation on-site includes pilates. Enjoy a swim in one of the 2 outdoor swimming pools or use the hotel's other amenities, which include 3 bars and a private beach. Giannoulis – Santa Marina Beach also has a seasonal outdoor pool and a fitness centre, as well as an arcade and a garden.
Are there restaurants at or near Giannoulis – Santa Marina Beach?
Yes, there are 4 on-site restaurants, featuring beachfront dining, Mediterranean cuisine and garden views.
Does Giannoulis – Santa Marina Beach have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
Does Giannoulis – Santa Marina Beach have any outdoor private spaces?
Yes, every room features a furnished balcony or patio.
What's the area around Giannoulis – Santa Marina Beach like?
Giannoulis – Santa Marina Beach is located a short 13-minute walk from Agia Marina Beach.

Reviews

7.6

Good

8.2/10

Cleanliness

8.1/10

Staff & service

8.8/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Very good

Andreas, 7-night trip
Verified Hotels.com guest review

6/10 Good

Front desk did not give any information related to the all inclusive perks. We could not reserve a la carte dining because we did not know we had to reserve 24 hours ahead. We received the info the next day in English. They would not give us a late check out, even by an hour and did not offer a place to shower in the interim. Our room was a good distance from all activities by the beach. People would reserve beach chairs early and not use them. No one was enforcing the rules. No water sports or hotel activities at this location. Housekeeping was good The rooms were clean and large. Nice and clean pools. The beaches are very nice there.
Sylvie, 2-night romance trip
Verified Expedia guest review

8/10 Very good

Sunny was shining. Place was nice
tuomas, 7-night family trip
Verified Ebookers guest review

10/10 Exceptional

Highly recommend
Awesome place all the staff are amazing really helpful. Everything sorted on sofe. Pcr teats, excursions. Great location too.
Uriel, 7-night trip
Verified Hotels.com guest review

8/10 Very good

Nice but very tiny place
The room and the bathroom are too small but overall the place is clean
shawkat, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

All spaces are very nice designed and well maintained - from loby to pools areas Love a lot the restaurant and bar terrace with an amaizing sea view Very calm and relaxing place
Bianca, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Value for money excellent service we can’t ask more then what they provided to us brilliantly service thanks
7-night family trip
Verified Expedia guest review

10/10 Exceptional

14-night trip with friends
Verified Expedia guest review

8/10 Very good

Great family holiday,go during UK school holiday
This hotel is made by the staff, they are awesome and all deserve a pay rise. We had some hick ups with the room and the misunderstanding about what’s included in the Ultra All Inclusive upgrade. But everything was sorted promptly by the amazing staff even the general manger knew who we was and come to check we’re happy. Iftihis in a la cart restaurant was amazing and really good with our 2 year old girl. Staveros was amazing and makes the best cocktails(attention to detail) Anna at Guest relations was very friendly and kind and Christina at check in was super helpful and kind. It has to be said that the Ultra Inclusive is still only partially inclusive but it’s WELL WORTH the money!!!!! The only unpleasant we had was with the other guests! But the hotel can’t help that their in the business of filling rooms and large groups of people from the old eastern block do just that!!! It must be a cultural thing but we found them very very rude and unfriendly, a pair of old couples nearly push my daughter down the stairs cause they was in a hurry and didn’t even say sorry. They never say hello or smile and my little girl desperately tried to play with the other kids but they wasn’t interested instead they pushed her over. Maybe we went wrong time of year for guest from UK(early June). I just want to confirm we had an amazing holiday and would go again and I’m only mentioning it so guest can make an informed decision. We will miss Santa Marina, until next 😀
Werner, 6-night family trip
Verified Hotels.com guest review

8/10 Very good

7-night trip
Verified Expedia guest review