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1 room, 2 adults

Giannoulis – Santa Marina Beach

4-star4 stars
Kato Stalos, Agia Marina, Chania, Crete Island, 73014, Greece

Upscale beachfront hotel with restaurant, near Agia Marina Beach
  • Free breakfast, free WiFi, and free parking
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
Good7.2
  • Fantastic resort with great pools and beach. I will go back again.May 21, 2018
  • Bed and facilities were good, but room and bathroom were tiny and we asked to move to…Sep 14, 2018
53See all 53 Hotels.com reviews
From 667 reviews

TripAdvisor Traveller Rating

Giannoulis – Santa Marina Beach

from €153
  • Standard Room, Garden View
  • Standard Room, Pool View
  • Standard Room, Beachfront
  • Single Room, Garden View
  • Family Room (Open Plan)
  • Superior Room, Pool View
  • Superior Double Room (Panoramic Sea View)
  • Superior Double Room (Direct pool Access)

What’s around Giannoulis – Santa Marina Beach

Landmarks

  • Agia Marina Beach - 14 min walk
  • Platanias Beach - 35 min walk
  • Stalos Beach - 1 min walk
  • Kalamaki Beach - 35 min walk
  • Agioi Apostoloi Beach - 38 min walk
  • Platanias Square - 38 min walk
  • War Shelter of Platanias - 44 min walk
  • Old Venetian Harbour - 5.6 mi / 9.1 km

Getting around

  • Chania (CHQ-Ioannis Daskalogiannis) - 29 min drive

At a glance

Key facts

Hotel size

  • This hotel has 212 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-in/out

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Free self parking (limited)

Other information

  • All-inclusive rates available
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
  • Supervised childcare/activities (free)
Food and drink
  • Free breakfast daily
  • 2 coffee shops/cafés
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Beach bar
  • Poolside bar
  • Room service (during limited hours)
  • Coffee/tea in a common area
  • Barbecue grills
Things to do
  • On private beach
  • Beach sun loungers
  • Number of outdoor pools - 2
  • Outdoor seasonal pool
  • Fitness facilities
  • Bicycle rentals on site
  • Personal motorized watercraft on site
  • Playground on site
  • Mountain biking nearby
  • Parasailing nearby
  • Scooter/moped rentals nearby
  • Windsurfing nearby
  • Beach umbrellas
  • Children's pool
  • Beach towels
  • Pool sun loungers
  • Pool umbrellas
  • Arcade/game room
Services
  • 24-hour front desk
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Number of buildings/towers - 3
  • Year Built - 1978
  • Elevator/lift
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Fireplace in lobby
  • Television in common areas

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Down comforter
  • Soundproofed rooms
  • Pillowtop mattress
Things to enjoy
  • In-room massage available
  • Furnished balcony or patio
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Hair dryer
Be entertained
  • Plasma TV
Stay connected
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

All inclusive

All-inclusive room rates at Giannoulis – Santa Marina Beach are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Dining

Azzuro Restaurant - Overlooking the ocean and garden, this restaurant specializes in international cuisine and serves breakfast and dinner.

Recreation

On Site

  • Fitness facilities
  • Bicycle rentals on site
  • Personal motorized watercraft on site
  • Playground on site

Nearby

  • Mountain biking nearby
  • Parasailing nearby
  • Scooter/moped rentals nearby
  • Windsurfing nearby

Giannoulis – Santa Marina Beach’s small print

Policies

This property requires payment at check-in for any bookings where payment for the stay will be made on site instead of at the time of booking.

Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Also known as

  • Santa Hotel Marina Beach
  • Giannoulis Santa Marina Beach Hotel Chania
  • Santa Marina Beach Hotel
  • Giannoulis Santa Marina Beach Hotel
  • Giannoulis Santa Marina Beach Chania
  • Giannoulis Santa Marina Beach

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Tourism fee: EUR 3.00 per accommodation, per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Good 7.2 From 53 reviews

Good 6.0
Nice, just needs a few tweaks
The hotel was nice and the staff were friendly although not always that attentive. Rooms are quite small and there not enough sunloungers for the guests.
gbRomance trip
Very Good 8.0
Staff was absolutely wonderful, warm, and welcoming, particularly Iosef (Joseph) at the Front Desk. He went above and beyond to ensure my stay was a positive one....very professional, caring, kind, and just a wonderful human being. Also Christina at the Front Desk, Manousous at the Main Bar, the General Mgr, and the international staff from many countries. They all made the difference between an okay experience and a wonderful experience. Again, grazie mille!!
Jacqui, usOther trip
Very Good 8.0
Amazing hotel. Rooms are a little small if there's more than one person staying in the room. Service was great. The receptionist were very friendly and helpful. About a 15 minute drive from Chania and about 10 minutes from Platonias.
usTrip with friends
Good 6.0
You get what you pay for
The hotel is a bit worn down and needs a refurbishment. However it is inexpensive and is very close to the beach. The restaurant staff are very nice and provide good service. The front desk staff are not the best; it's fine if you don't require any additional service beyond check-in and check-out, but I had a poor experience with their guest relations and front service staff in arranging a hair appointment. The housekeeper assigned to my room did not speak English and only came to clean while I was still sleeping in the morning; I tried every day to have her come later but she never did, so for the three days I did not have my room serviced.
Margaret, gbTrip with friends
Poor 2.0
Unfortunate experience, poor management
When we arrived they did a check in and seated us at dinner for what they had saved on plates from the buffet (we were booked all inclusive). But it went downhill. We were taken with the luggage guy to a room fifty meters away across the street in some other townhouse complex first. Turns out the room hadn't been cleaned. It was late and we were traveling with our kid so hadn't asked earlier but this time we pressed for our beachfront room. They told us they had none left, only a single room. next room they supposedly had available. This was also across the street in another complex they own. After a fifteen minute struggle to get the door open the luggage guy gave up again. Went back and got to yet another room. It was facing another building and was also pretty small, no way they could fit the extra cot there. Left the family there and went back to speak with the manager. Couldn't get in touch. Insisted on some other room that was beachfront, we were only there for the night and had booked prepaid weeks in advance! Finally we're transfer to a sister hotel called Santa Marina plaza with strict instructions to vacate for other guests at 12. The staff and room quality there wetter excellent. Tried getting in touch with hotels.com via phone but it wss a our connection. Yet to hear back on my email questions.
Akshat, usFamily trip

Giannoulis – Santa Marina Beach

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