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Résidence Eugénie

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Outdoor pool, pool loungers
Beach nearby
Outdoor pool, pool loungers
Outdoor pool, pool loungers
Outdoor pool, pool loungers

Overview of Résidence Eugénie

Entire apartment

Résidence Eugénie

4.0 star property
4-star beach residence with outdoor pool, near Thalmar

7.6/10 Good

302 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Kitchenette
  • Laundry facilities
  • Pet-friendly
  • Free parking
  • Free WiFi
Map
54-56 Rue de Madrid, Biarritz, Pyrenees-Atlantiques, 64200
Main amenities
  • Area shuttle
  • Breakfast available
  • Children's pool
  • Daily housekeeping
  • Garden
  • Meeting room
  • Multilingual staff
  • Near the beach
  • Outdoor pool
  • Outdoor tennis court
  • Self-serve laundry
  • Terrace
Feel at home
  • Children's pool
  • Garden
  • Kitchenette
  • Playground on site
  • Television
  • Terrace

Room options

About this area

What's nearby

  • On the waterfront

Getting around

  • Biarritz (BIQ-Pays Basque) - 11 min drive
  • San Sebastian (EAS) - 36 min drive
  • Biarritz Station - 5 min drive
  • Guethary Station - 8 min drive
  • Boucau Station - 17 min drive
  • Area shuttle (surcharge)

Restaurants

  • Etxola Bibi - 10 min walk
  • Les 3 Salsas - 9 min walk
  • La Tantina de Burgos - 6 min walk
  • Le Crabe Tambour - 10 min walk
  • Carlos - 15 min walk

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Résidence Eugénie

A great choice for a stay in Biarritz, Résidence Eugénie is only 3.1 mi (5 km) from the airport. The outdoor pool is a great spot for a morning swim, and guests can get a workout in at the outdoor tennis courts. A children's pool and a terrace are offered, and in-room conveniences at this upmarket residence include fridges and microwaves. Fellow travellers say great things about the central location and spacious guest rooms.

Languages

English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Social distancing measures in place
This information is provided by our partners.

At a glance

Arriving/Leaving

  • Check-in time from 3 PM until 6 PM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily until 6:00 PM
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets allowed (dogs and cats only, 2 per room)*
  • Service animals welcome
  • Restrictions apply*

Property amenities

Beach

  • Direct access to the beach

Pool/Spa

  • Outdoor pool
  • Sunloungers

Internet

  • Free WiFi
  • Free in-room WiFi has a 3-device limit

Parking and transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • Limited on-site parking
  • Local area shuttle (surcharge)

Family friendly

  • Children's pool
  • Playground

Kitchenette

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Electric kettle
  • Fridge
  • Microwave
  • Stovetop
  • Toaster

Dining

  • Continental breakfast available for a fee daily 8:30 AM–10 AM: EUR 8 for adults and EUR 5 for children

Bedrooms

  • Bed sheets provided

Bathrooms

  • Bath or shower
  • Hairdryer (on request)

Entertainment

  • Flat-screen TV

Outdoor areas

  • Furnished balcony/patio
  • Garden
  • Outdoor furniture
  • Terrace

Laundry

  • Laundry facilities

Work spaces

  • 1 meeting room

Pets

  • Service animals exempt from fees
  • Pet friendly
  • EUR 6.00 per pet per night (maximum EUR 50 per stay)
  • 2 per room
  • Welcoming cats and dogs only

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • In-room accessibility (selected rooms)
  • Low-height worktop and sink
  • Raised toilet seat
  • Wheelchair-accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • Blackout curtains
  • Daily housekeeping
  • Front desk (limited hours)
  • Iron/ironing board (on request)
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Location highlights

  • Near a health or beauty spa
  • Near a train station
  • Near the airport
  • Near the boardwalk
  • Near the ocean
  • On the waterfront

Things to do

  • Outdoor tennis courts
  • Fitness facilities nearby
  • Tennis on site
  • Tennis lessons on site
  • Mini golf on site
  • Scuba diving nearby
  • Golf lessons nearby
  • Sailing nearby
  • Bike rentals nearby
  • Waterskiing nearby
  • Windsurfing nearby
  • Hiking/biking trails nearby
  • Golf nearby
  • Kayaking nearby

Safety features

  • Smoke detector

General

  • 3 floors
  • 4 buildings
  • 89 rooms
  • Built in 1998

Fees & policies

Refundable deposits

  • Deposit: EUR 200 per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 2.64 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Continental breakfast is offered for an extra charge of approximately EUR 8 for adults and EUR 5 for children
  • Local area shuttle service is offered for an extra charge
  • Housekeeping is available for an additional fee

Renovations and closures

The property is closed between 13 November and 15 December.

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 6.00 per pet, per night (maximum EUR 50 per stay)

Pool, spa, & gym (if applicable)

  • Children under 15 years old are not allowed in the swimming pool without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place.

Contactless check-out is available.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

<p>Guests can rest easy knowing that there's a smoke detector on site.</p> <p>This property accepts credit cards. Cash is not accepted.</p> <p>Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.</p>

Also known as

Résidence Eugénie House Biarritz
Résidence Eugénie House
Résidence Eugénie Biarritz
Résidence Eugénie
Maeva Residence Eugenie Hotel Biarritz
Résidence Eugénie Biarritz
Résidence Eugénie Residence
Résidence Eugénie Residence Biarritz

Frequently asked questions

Is Résidence Eugénie currently open?
The property is closed between 13 November and 15 December.
Does Résidence Eugénie offer free cancellation for a full refund?
Yes, Résidence Eugénie does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Résidence Eugénie?
This property confirms that disinfectant is used to clean the property and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Résidence Eugénie?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Résidence Eugénie?
Yes, cats and dogs are welcome, with a limit of 2 per room. There's a charge of EUR 6.00 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Résidence Eugénie?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at Résidence Eugénie?
You can check in from 3 PM - 6 PM. Check-out time is 10 AM. Contactless check-out is available.
What is there to do at Résidence Eugénie and nearby?
Practise your swing on the tennis courts. Enjoy a swim in the outdoor pool or use the residence's other amenities, which include a garden.
Does Résidence Eugénie have a kitchen or kitchenette?
Yes, there is a kitchenette, which also includes a stovetop, a fridge and a dishwasher.
Does Résidence Eugénie have any outdoor private spaces?
Yes, this residence features a furnished balcony or patio.
What's the area around Résidence Eugénie like?
Résidence Eugénie is located on the waterfront, a short 3-minute walk from Bay of Biscay and 5 minutes' walk from Thalmar. The local area is popular for its beaches and our guests say that it is very central.

Reviews

7.6

Good

7.8/10

Cleanliness

7.8/10

Staff & service

8.1/10

Amenities

7.3/10

Property conditions & facilities

Reviews

6/10 Good

Nadine, 3-night trip
Verified Hotels.com guest review

6/10 Good

annette, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Eliane, 2-night trip
Verified Hotels.com guest review

8/10 Very good

The location was good, right next to the sea so brilliant views. The apartments were dated but fine for a short stay
Hilary, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Agathe, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great value, top location
Excellent location, great value for what’s offered. Basic but meets expectations. Very very friendly and accommodating staff.
Catriona, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Surf-birthday break
Really good stay. Great location and car-parking!
David, 3-night family trip
Verified Hotels.com guest review

4/10 Fair

Avoid.
Hotels.com stated check in was until 6pm (which is early). We arrived before then. Reception closed. Eventually managed to locate a safe box which had key. Great system but no communication before. Room ok. Basic. Asked to strip the bed when left (this is a 4 star hotel). Check out was stated until 11am, but reception only opened at 9am. Wouldn’t recommend.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great location. Very clean. Stunning views.
2-night family trip
Verified Hotels.com guest review

6/10 Good

Milan, 2-night trip
Verified Hotels.com guest review