Barceló Maya Colonial - All Inclusive

Photo gallery for Barceló Maya Colonial - All Inclusive

Primary image
Private beach, scuba diving, snorkelling, windsurfing
Private beach, scuba diving, snorkelling, windsurfing
Private beach, scuba diving, snorkelling, windsurfing
Outdoor pool, open 9:00 AM to 7:00 PM, pool loungers

Overview of Barceló Maya Colonial - All Inclusive

Barceló Maya Colonial - All Inclusive

4.0 star property
All-inclusive beachfront property with free water park, near Ecopark Kantun Chi

8.2/10 Very good

937 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
The price is €209
Price available on 23/05/2022
Map
Carretera Chetumal-Puerto Juarez, Km. 266.3, Xpu-Ha, QROO, 77750
Main amenities
  • 480 smoke-free guestrooms
  • Daily housekeeping
  • On a private beach
  • 4 restaurants and 3 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Free water park
  • Nightclub
  • Free children's club
  • 2 outdoor tennis courts
  • Health club
  • Sauna
For families
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Children's club (free)
  • Private bathroom
  • Premium TV channels
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • On a private beach
  • Xpu-ha Beach - 22 min walk
  • Ecopark Kantun Chi - 2 min drive
  • Cenote Cristalino - 4 min drive
  • Puerto Aventuras Golf Club - 3 min drive
  • Puerto Aventuras Marina - 8 min drive
  • Tajma Ha Cenote - 11 min drive
  • Akumal Ecological Center - 16 min drive
  • Akumal Beach - 16 min drive
  • Half Moon Bay - 22 min drive
  • Riviera Maya Golf Club - 17 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 72 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 20.3 miles/32.7 km
  • Airport shuttle (surcharge)

About this property

Barceló Maya Colonial - All Inclusive

Barceló Maya Colonial - All Inclusive offers a private beach and gives you access to on-site scuba-diving, snorkelling and windsurfing. The free water park and outdoor pool provide a splash of fun, while guests in the mood for pampering can visit the spa to indulge in massages, facials and aromatherapy. Dining choices include 4 restaurants, and the 3 bars/lounges are great places to grab a cold drink. There's a nightclub and a free kid's club, and rooms at this upmarket property get the details right with bathrobes and slippers. Fellow travellers say good things about the pool and helpful staff.

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

Meals and beverages at companion properties

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Kayaking
Sailing
Snorkelling
Windsurfing

Land activities

Fitness facilities
Miniature golf
Tennis
Volleyball

Lessons/classes/games

Dancing

Entertainment

Access to on-site nightclubs
On-site live performances

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 480 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until 6:00 PM
  • Express check-in/out
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • This property doesn't offer after-hours check-in
  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • An airport shuttle service (surcharge) is available on request.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)
  • Babysitting*
  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free covered on-site self-parking
  • On-site parking is limited

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–11:00 AM
  • 4 restaurants
  • 3 bars/lounges
  • Poolside bar
  • Swim-up bar
  • Snack bar/deli

Taking the kids

  • Free children's club
  • Free water park access
  • Children's pool
  • Playground
  • Childcare in room (surcharge)

What to do

  • A private beach
  • Tennis
  • Fitness classes
  • Yoga classes
  • Basketball
  • Volleyball
  • Kayaking
  • Sailing
  • Scuba diving
  • Snorkelling
  • Windsurfing
  • Shopping
  • Fishing
  • Access to nearby outdoor pool
  • Golfing nearby
  • Ski area nearby

Working away

  • Business centre
  • Meeting rooms
  • Conference space (9999 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers

Facilities

  • Built in 2006
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Health club
  • An outdoor pool
  • Free water park
  • Designer shops on site
  • Shopping centre on site
  • Full-service spa
  • Nightclub
  • 2 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Water slide

Accessibility

  • Lift
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Hand-held showerheads
  • Close-captioned TV
  • Grab bar in shower

Languages spoken

  • English
  • Spanish

Room amenities

Be entertained

  • LCD television
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Stocked minibar (select free items)
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board
  • Window screens

Sleep well

  • Blackout curtains
  • Day bed
  • Bed sheets provided

What to enjoy

  • Balcony or patio

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Guidebooks/recommendations

Special features

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

Meals and beverages at companion properties

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Kayaking
Sailing
Snorkelling
Windsurfing

Land activities

Fitness facilities
Miniature golf
Tennis
Volleyball

Lessons/classes/games

Dancing

Entertainment

Access to on-site nightclubs
On-site live performances

Spa

U-Spa and U-Spa Kids has 25 treatment rooms, including rooms for couples. Services include facials, body scrubs, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a steam room and Turkish bath/hammam.

The spa is open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Sanitation services: USD 1.5 per night

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 123 per vehicle (one-way)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late checkout can be arranged for an extra charge (subject to availability, amount varies)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • In-room babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Pool access available from 9:00 AM to 7:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser.

Individually wrapped food options are available for breakfast and through room service.

Policies

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Barcelo Maya Colonial All Inclusive Hotel Xpu-Ha
Barcelo Maya Colonial All Inclusive Hotel
Barcelo Maya Colonial All Inclusive Xpu-Ha
Barcelo Maya Colonial All Inclusive
Barceló Maya Colonial All Inclusive Hotel Xpu-Ha
Barceló Maya Colonial All Inclusive Hotel
Barceló Maya Colonial All Inclusive Xpu-Ha
Barceló Maya Colonial All Inclusive
Barceló Maya Colonial All Inclusive All-inclusive property
Barceló Maya Colonial Inclusi
Barceló Maya Colonial - All Inclusive Xpu-Ha
Barceló Maya Colonial - All Inclusive All-inclusive property

Frequently asked questions

Overall score and ratings

8.2

Very good

8.6/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

10/10 Exceptional

Great week! Awesome resort and beach!
We booked at Colonial but when we arrived we were moved to Tropical, right next door so not an inconvenience at all. We booked run of the house superior room and we were not disappointed at all! All team members worked really hard all week which we really appreciated!! We will definitely return !
Sue, 7-night trip
Verified Hotels.com guest review

8/10 Very good

Good hotels but not so good beach
A big drawback of the Barcello beach is the presence of sharp and big rocks underwater. This makes entrance and swimming in the sea very uncomfortable and even dangerous. I guess that was caused by the lack of enough sand cover, probably swiped out by storms.
Galina, 7-night family trip
Verified Hotels.com guest review

6/10 Good

Good and drinks were very bad
Roxanne, 3-night trip with friends
Verified Hotels.com guest review

2/10 Poor

We did not like the bait and switch tactics. We booked into the Maya Colonial. When we arrived they placed us in the Maya Beach. We then spent slot of time walking back and forth to the Colonial.
Michael, 7-night romance trip
Verified Orbitz guest review

10/10 Exceptional

Aneta, 6-night trip
Verified Expedia guest review

2/10 Poor

Service was rude tipped them $20 per dining buffet or room service, toilet was broken had to call 3 times, didn’t speak English. Food wasn’t good, the food depends how picky you are but we didn’t like it, cheap buffet food, Restraunt waiters weren’t very nice and we left $20 tips there as well.
Anna, 6-night romance trip
Verified Orbitz guest review

10/10 Exceptional

Loved everything about it! Felt very safe and the property was just perfect and pristine. Had everything you need, no need to leave the resort at all. Saw monkeys and sea turtles, played mini golf & went bowling, a la cartes amazing, our room was great, the list goes on! My favourite a la carte was the Italian (at the mall) and the seafood (at colonial). Service was perfect and all staff were wearing plenty of PPE. Had the best time and can’t wait to go back next year!
Brittney, 7-night romance trip
Verified Expedia guest review

2/10 Poor

Diego Morales the manager threatened to call the police and keep my luggage hostage if I didn’t pay nine dollars for the laundry that was it still dirty. When I walked into my room and checked and the sink was clogged with stinky water inside of the sink the phone was broken and the air conditioner wouldn’t turn off all night and made noise. Any of the staff barely spoke English and they pretended that they do so I waste lots of time waiting for things or just not being understood. I also asked for wash class that never arrived throughout my 10 days of stay This property should not be on Expedia it was worse than motel six. However since I was there for seminar I couldn’t make changes at that point. I was a stunt that they jumped into calling the police so quickly 😯
saye, 1-night business trip
Verified Expedia guest review

8/10 Very good

I enjoyed our stay! I wish there could be better communication on the restaurant options and the shows at each place and times? The strikers was fun to watch the game but the bowling should be included in the all inclusive at least one game. We have to many resorts and the outside eating option is what we liked as far as burger,nacho,hotdog,fries while outside. It is hard to go back inside to grab something. Plenty of room for this on the property~
cynthia, 7-night trip with friends
Verified CheapTickets guest review

2/10 Poor

I liked the hotel establishment but not the treatment or services. Limited availability for everything. The staff at the pool swim up bar super rude and refused to provide service. The hotel changed my reservation without notifying me. The staff at the expedia shuttle at the colonial hotel super rude not helpful at all and made me miss my shuttle and expedia could not refund me for that although i bought the shuttle through expedia
Yamilet, 5-night romance trip
Verified Expedia guest review