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All properties in Xpu-Ha, Quintana Roo, Mexico
1 room, 2 adults

Barceló Maya Colonial - All Inclusive

4-star4 stars
Great for families

Good to know

  • Babysitting or childcare (surcharge)
  • Children's club
  • Children's club (free)
  • Children's pool
Carretera Chetumal-Puerto Juarez, Km. 266.3, Xpu-Ha, QROO, 77750, Mexico

All-inclusive beachfront property with free water park, near Ecopark Kantun Chi
  • Free buffet breakfast, free WiFi in lobby, and free parking
  • Great for families

    Good to know

    • Babysitting or childcare (surcharge)
    • Children's club
    • Children's club (free)
    • Children's pool
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

Mexico may have travel restrictions in place due to COVID-19. 

  • This resort was so beautiful!! It was huge and had so many amenities Jan 1, 2021
  • The Hotel was great for families. My kids loved the pool and water park area. However the…Dec 30, 2020

Barceló Maya Colonial - All Inclusive

from €155
  • Premium Studio Suite, Oceanfront (Premium Level)
  • Superior Room

What’s around Barceló Maya Colonial - All Inclusive

Landmarks

  • On a private beach
  • Xpu-ha Beach - 22 min walk
  • Ecopark Kantun Chi - 5 min walk
  • Cenote Cristalino - 9 min walk
  • Puerto Aventuras Marina - 38 min walk
  • Chac Mol Cenote - 2.4 mi / 3.8 km
  • Akumal Ecological Center - 9.4 mi / 15.1 km
  • Akumal Beach - 9.5 mi / 15.2 km

Getting around

  • Cancun Intl. Airport (CUN) - 72 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Size

  • 480 rooms
  • Arranged over 3 floors

Arriving/leaving

  • Check-in time noon-6:00 PM
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • Mexico may have travel restrictions in place due to COVID-19.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. An airport shuttle service (surcharge) is available on request.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

  • Babysitting/childcare*

  • Free children's club (ages 4 - 12)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

Transport

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free covered onsite self parking

  • Onsite parking limited

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

At the property

Taking the kids?
  • Children's club (free)
  • In-room childcare (surcharge)
Food and drink
  • Free buffet breakfast daily
  • 4 restaurants
  • 3 bars/lounges
  • Snack bar/deli
  • Swim-up bar
  • Poolside bar
Things to do
  • Fitness classes on site
  • Basketball on site
  • Fishing on site
  • Kayaking on site
  • Playground on site
  • Sailing on site
  • Scuba diving on site
  • Snorkeling on site
  • Volleyball on site
  • Windsurfing on site
  • Golfing nearby
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 9999
  • Conference space size (meters) - 929
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Year Built - 2006
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
Accessibility
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible on-site restaurant
  • Hand-held showerhead
  • Closed captioned TV
  • Grab bar - in shower
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Ceiling fan
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Things to enjoy
  • Balcony or patio
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages

  • Meals, snacks, and beverages included
  • Meals and beverages at companion properties

Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.

Water activities
  • Kayaking
  • Sailing
  • Snorkeling
  • Windsurfing

Land activities
  • Fitness facilities
  • Miniature golf
  • Tennis
  • Volleyball

Lessons/classes/games
  • Dancing

Kids' club
  • Supervised activities for children between 4 and 12 years old

Entertainment
  • Access to onsite clubs
  • Onsite live performances

Not included
  • Motorized water sports
  • Premium and/or non-domestic beverages
  • Surcharge for room service
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Offsite tours

Spa

U-Spa and U-Spa Kids has 25 treatment rooms including rooms for couples. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a steam room and Turkish bath/hammam.

The spa is open daily.

Recreation

On Site

  • Fitness facilities
  • Health club
  • Outdoor tennis courts -
  • Sauna
  • Tennis on site
  • Fitness classes on site
  • Basketball on site
  • Fishing on site
  • Kayaking on site
  • Playground on site
  • Sailing on site
  • Scuba diving on site
  • Snorkeling on site
  • Volleyball on site
  • Windsurfing on site
  • Free water park access

Nearby

  • Golfing nearby

Barceló Maya Colonial - All Inclusive’s small print

Also known as

  • Barcelo Colonial Maya
  • Maya Colonial Barcelo
  • Barceló Maya Colonial Xpu-Ha
  • Barcelo Maya Colonial Xpu-Ha
  • Barceló Maya Colonial All Inclusive All-inclusive property
  • Barceló Maya Colonial All Inclusive
  • Barceló Maya Colonial All Inclusive Hotel Xpu-Ha
  • Barcelo Maya Colonial All Inclusive
  • Barceló Maya Colonial All Inclusive Xpu-Ha
  • Barcelo Maya Colonial All Inclusive.
  • Barceló Maya Colonial All Inclusive Hotel Solidaridad
  • Barcelo Maya Colonial
  • Barceló Maya Colonial All Inclusive Solidaridad
  • Barceló Maya Colonial Inclusi
  • Barceló Maya Colonial - All Inclusive Xpu-Ha
  • Barceló Maya Colonial - All Inclusive All-inclusive property
  • Barcelo Maya Colonial All Inclusive Xpu-Ha
  • Barcelo Maya Colonial All Inclusive. Resort
  • Barcelo Maya Colonial All Inclusive. Resort Xpu-Ha
  • Barcelo Maya Colonial All Inclusive. Xpu-Ha
  • Colonial Maya
  • Colonial Maya Barcelo
  • Maya Colonial

Policies

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Pool access available from 9:00 AM to 7:00 PM.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast and through room service.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • Sanitation services: USD 1.5 per night

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of USD 123 per vehicle (one-way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Barceló Maya Colonial - All Inclusive

  • Does Barceló Maya Colonial - All Inclusive offer free cancellation for a full refund?
    Yes, Barceló Maya Colonial - All Inclusive does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Barceló Maya Colonial - All Inclusive?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Barceló Maya Colonial - All Inclusive?
    Yes, there's free self parking. Parking spots may be limited.
  • Is there a pool at Barceló Maya Colonial - All Inclusive?
    Yes, there's an outdoor pool and a children's pool. Guests have pool access from 9:00 AM to 7:00 PM.
  • Are pets allowed at Barceló Maya Colonial - All Inclusive?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Barceló Maya Colonial - All Inclusive?
    You can check in from noon - 6:00 PM. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out are available.
  • Are there restaurants at or near Barceló Maya Colonial - All Inclusive?
    Yes, there are 4 onsite restaurants. Nearby restaurants include Paparazzi (2.2 mi), Le Bistrot Chez Dede & Lalo (2.2 mi), and Dolce Vita (2.2 mi).
  • Is airport shuttle service offered by Barceló Maya Colonial - All Inclusive?
    Yes, an airport shuttle is available. The charge is USD 123 per vehicle one-way.
  • What is there to do at Barceló Maya Colonial - All Inclusive and nearby?
    Have fun with onsite activities like kayaking, sailing, and windsurfing and improve your game at the onsite tennis courts. Additional recreation onsite includes aerobics , basketball, and volleyball. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Barceló Maya Colonial - All Inclusive also has 3 bars, a nightclub, and a private beach, as well as a waterslide, a sauna, and a Turkish bath.

Recent reviews

Very Good 8.2 From 487 reviews

Exceptional 10.0
We had great time at this hotel. Beautiful beach , big pool, delicious food , great stuff . Thank you for Carlos at the pool , Beatrice at buffet , Ana our server at the pool and Maria our server at the lobby bar . Always helpful and fast service . Even in a hurricane time We enjoyed our stay
Engin, us8 night family trip
Exceptional 10.0
This was our second visit to Barcelo Palace! We went through a tropical storm our first weekend and hurricane delta during the week! The management and staff took care of everyone perfectly! They kept everyone safe and as soon as things cleared all was reopened!! The resort was beautiful, clean, the hospitality was A . Our family had an amazing 8 nights and we will be returning this March 2021 for my wife’s 40th birthday!! Compliments to the following staff: Mr. Chan, Yuceli, Ubel, Javier, and Alexander L at breakfast for treating us like kings!!! So many more people involved everyone was amazing!! A
RobertG, us7 night family trip
Exceptional 10.0
Nice place, great place and pleaseful to stay. People are kind and friendly
Victorolivas, us7 night family trip
Exceptional 10.0
Mi estancia en barcelo fue en general buenísima. Todo el staff muy amable
Hugo222, us4 night family trip
Exceptional 10.0
Beach getaway
Clean beautiful huge resort. Multiple large pools and 1 mile of private white sand beach. Service all around was superb fast and so friendly. Air conditioned a la carte & buffet restaurants had large selection of food to choose from. Free WiFi, activities by pool during the day and dj music dancing at night at outdoor lounge area. Air conditioned bars with large screens showing music concerts and sports. Riviera adults only can use all other resorts on the premise. Currently only Riviera and Palace resorts are open. 20 min walk to the opposite ends of the resort or hotel golf cart comes around every 10-15 min. Beach with palm trees has plenty of loungers. Water clear and warm with easy snorkeling just off the shore to see different fishes, turtles, and small stingrays. Many people swimming in water it’s safe and around 3-4 feet deep for approximately 30 feet or more. Covid regulations tourists had masks on indoors and the workers had on at all times in and outdoors. Temperature checks going into restaurants, step on disinfectant mat, and hand sanitizers.
us5 night trip
Exceptional 10.0
First off we were upgraded to the palace due to COVID. Service was great, food was great, and resort was super clean. We went knowing that not everything was going to be open and we’re glad we went. The resort had maybe 150 guest there while we were there, so it was like our own private resort. Snorkeling right off the beach was amazing.
Kevin, us4 night family trip
Very Good 8.0
Good!
Everything was nice! A few things to improve. No wifi, swimming pools needs maintenance.
us2 night family trip
Exceptional 10.0
Second time staying here and we enjoyed our stay. Very strange times due to the pandemic outbreak but we made the best of it and the staff took care of us. A little confusion on switching from Colonial to the Palace but it all worked out. We will be back when things get back to normal and we can relax.
R, us7 night family trip
Good 6.0
The first impression at the lobby was okay. However, when I got to my room, the building needed painting, and the room was old and rusty lamps. Even if I have old things, we need to take care of them. not need to replace everything, a bit of care will go a long way. was disappointed at my room. The property in general is nice. The kids pool is amazing, my kids enjoyed it. The beach was nice. The food was not good. You can find something to eat since they have plenty of stuff, but no high quality. Maybe a little less choices and more quality will also go a long way. I'm not a picky eater, I would eat anything, but even I had trouble deciding. They have a lot of activities. You will definite not be bored. The place is huge and you can go to the other 3 resorts. We did the dolphin experience. Nice an convenient right on property. They offer free Wifi at the market, and guess services has free internet. The staff it is okay. Once you start talking to them, they are very friendly. Otherwise they appear rude and distance. After talking to a few of them and see how other guests treat them, I completely understand why. A word of advise to my fellow travelers, these workers are people just like us doing a job. They are not our slaves or servants. A kind word, a please and thankyou goes a long way. Their English is not the best, some of them are studying and learning. BUT we are in MEXICO, where Spanish is the official language. Kindness will take you a long way too.
us7 night family trip
Very Good 8.0
Love that everything is close (Beach, Pool and resort). Lots of options for activities (the new Mall is really nice and provides additional option for evenings).
Patrick, ca7 night family trip

Barceló Maya Colonial - All Inclusive