Hilton Porto Gaia

Photo gallery for Hilton Porto Gaia

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Indoor pool
Indoor pool
Indoor pool
55-inch Smart TV with cable channels, TV

Overview of Hilton Porto Gaia

Hilton Porto Gaia

5.0 star property
Luxury hotel with spa, near Dom Luis I Bridge

9.6/10 Exceptional

11 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
The price is €181
Price available on 20/07/2022
Map
Rua Serpa Pinto 124, Vila Nova de Gaia, 4400-307
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Fitness centre
  • Sauna
  • Steam room
  • Valet parking
  • Self parking
  • Spa tub
  • 24-hour room service
For families
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
Cleaning & safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Santa Marinha
  • Dom Luis I Bridge - 16 min walk
  • Ribeira Square - 17 min walk
  • Porto Cathedral - 21 min walk
  • Duoro River - 21 min walk
  • Porto Historic Center - 22 min walk
  • Clerigos Tower - 26 min walk
  • El Corte Inglés de Gaia - 3 min drive
  • Sandeman Cellars - 6 min drive
  • Church of Sao Francisco - 4 min drive
  • Miradouro da Vitoria - 5 min drive

Getting around

  • Porto (OPO-Dr. Francisco de Sa Carneiro) - 24 min drive
  • Gaia Station - 11 min walk
  • Vila Nova de Gaia Station - 11 min walk
  • General Torres Station - 17 min walk
  • Ribeira Station - 14 min walk
  • Jardim do Morro Station - 16 min walk
  • Batalha-Guindais Stop - 19 min walk

About this property

Hilton Porto Gaia

Hilton Porto Gaia puts you 1.1 mi (1.8 km) from Porto Historic Center and 0.8 mi (1.3 km) from Dom Luis I Bridge. You can grab a bite to eat at the restaurant and visit the spa to be pampered with deep-tissue massages, body wraps or aromatherapy. Other highlights at this luxurious hotel include an indoor pool, a bar/lounge and a fitness centre. The property is only a short walk to public transportation: Ribeira Station is 14 minutes away.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Clean & Safe (Portugal)
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (WHO) and COVID-19 Guidelines (CDC)

Social distancing

Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 194 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Secured covered on-site self-parking (EUR 18 per night; includes in/out privileges)
  • Secured covered on-site valet parking (EUR 18 per night; includes in/out privileges)
  • Electric vehicle charging point on site
  • On-site garage

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service

What to do

  • Winery release events
  • Winery tours nearby

Working away

  • Business centre
  • 7 meeting rooms
  • Conference space (23681 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 2021
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Communal living room
  • Fitness centre
  • An indoor pool
  • Full-service spa
  • Hot tub
  • Sauna
  • Steam room

Accessibility

  • Lift
  • Wheelchair-accessible path to lift

Languages spoken

  • English
  • French
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • 55-inch Smart TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Electric kettle
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Premium bedding
  • Memory-foam mattress

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Champagne service

More

  • Daily housekeeping

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Flúmen Wellness Center. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 October to 31 March, EUR 1.00 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 April to 30 September, EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 23 per person (approximately)

Parking

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Covered self-parking costs EUR 18 per night with in/out privileges
  • Covered valet parking costs EUR 18 per night with in/out privileges

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean & Safe (Portugal) and CleanStay (Hilton) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO) and COVID-19 Guidelines (CDC).

Policies

Guests can rest easy knowing that there's a fire extinguisher and a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards and cash.

Also known as

Hilton Porto Gaia Hotel
Hilton Porto Gaia Vila Nova de Gaia
Hilton Porto Gaia Hotel Vila Nova de Gaia

Frequently asked questions

Overall score and ratings

9.6

Exceptional

9.3/10

Cleanliness

9.7/10

Staff & service

9.7/10

Property conditions & facilities

8.3/10

Eco-friendliness

10/10 Exceptional

Guy, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

very good hotel
Vladislav, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Tzuri, 3-night trip
Verified Hotels.com guest review

6/10 Good

Review of Hilton Porto Gaia
The hotel is in a prime position and has only been operating for a short period. This is sold and priced as a 5 star hotel but it is not at that level from a service point of view. The waitrons generally in the restaurant area are very inexperienced resulting in slow service and tables not being cleared after each serving of the meal. The cleaning and servicing of the room was erratic,sometimes immaculate but most times sloppy and little attention paid. The air conditioning was faulty and despite the technician being called and attended to it,the temperature control never worked resulting in a warm temperature although the control reading was 12 degrees C not very pleasant over a long stay( i stayed for 9 days,but fortunately I was out on business from early morning till late)). We had no hot water till 10 am one morning... the staff training and maintenance needs improving.. The staff at the front desk and a t the restaurant were very friendly and helpful. I feel that the hotel hasn't settled down and is going through many teething problems...and should improve once it settles.
Fernando, 9-night trip
Verified Hotels.com guest review

10/10 Exceptional

Greg, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

JOSE MARIO, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jorge Luis, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Valeria, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Juan J, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Julien, 3-night trip
Verified Hotels.com guest review