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Room options

Deluxe Suite, Sea View (2 adults + 1 child)

  • 66 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds

Deluxe Room

  • 33 sq m
  • Sleeps 2
  • 2 Single Beds

Deluxe Suite, Sea View

  • 66 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds

Deluxe Room, Sea View

  • 33 sq m
  • Sea view
  • Sleeps 2
  • 2 Single Beds

Deluxe Room (2 adults + 1 child)

  • 33 sq m
  • Sleeps 3
  • 2 Single Beds

Deluxe Suite, Sea View (2 adults + 1 child)

  • 66 sq m
  • Ocean view
  • Sleeps 3
  • 2 Single Beds

Deluxe Room, Sea View (2 adults + 1 child)

  • 33 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds

Deluxe Room (1 adult + 2 child)

  • 33 sq m
  • Sleeps 3
  • 2 Single Beds

Deluxe Room, Sea View (2 adults + 1 child)

  • 33 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds

At a glance

Hotel size

  • 59 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free Wi-Fi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))

Parking

  • Free covered on-site self-parking
  • Wheelchair-accessible van parking on site
  • Electric vehicle charging point on site

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Free buffet breakfast each morning 8:00 AM–10:00 AM
  • 4 restaurants
  • 4 bars/lounges
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Snack bar/deli

Travelling with children

  • Lifeguard on site

What to do

  • Tennis
  • Beach volleyball
  • Basketball
  • Pro golf lessons
  • Rock climbing
  • Beach nearby
  • Bike rentals nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby

Working away

  • 24-hour business centre
  • 6 meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bike hire
  • Beach towels
  • Bike storage
  • Golf cart on-site
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 2 buildings/towers
  • Built in 2008
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • 18 holes of golf
  • An outdoor pool
  • Bike parking
  • Full-service spa
  • Outdoor tennis court
  • Massage/treatment rooms
  • Vegan dining options
  • Vegetarian dining options
  • Local culture and ecosystem education
  • At least 80% of lighting from LEDs
  • Comprehensive recycling policy
  • Banquet hall
  • Reception hall

Accessibility

  • Lift
  • Lift door width (centimetres): 80
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 120
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 115
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Step-free path to entrance
  • Tile flooring in room

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Stocked minibar (select free items)
  • Coffee/tea maker
  • Dressing gowns and slippers

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Turndown service
  • Premium bedding
  • Memory-foam mattress
  • Free cot/infant bed

What to enjoy

  • Private indoor hot tub

Freshen up

  • Private bathroom
  • Jetted bath
  • Separate bath and shower
  • Hydromassage shower head
  • Bidet
  • Eco-friendly toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Energy-saving switches
  • LED light bulbs
  • Mobile key entry
  • Guidebooks/recommendations
  • Local maps

Reviews

9.0

Superb

10.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Very good

Overall, a beautiful hotel, delicious food and wonderful staff but the Royal Level needs some tweaks. It’s a huge hotel with lots of options but we weren’t guided as to how it all worked, with regards to the Royal Level, half board etc. We didn’t get our Royal Level check in experience, or Welcome Drink, as the desk was closed and no follow up the next day either which would have been nice. They need to sort the music at the RL pool - some days there was none, some days it went from radio, to playlists, some days rock!? When there was none, you’re left with the sound of constant bouncing balls from the games courts next to it as a soundtrack! I noticed they had staff going round the Plaza pool telling guests what was going on/events etc. This didn’t happen at the RL pool. They should offer a small snacks menu at the RL pool to elevate the experience. The Spa was also severely understaffed and problematic to book. Appointments were changed, slots were juggled. The treatments themselves, when we finally got them, were great, as were the therapists, but for a hotel of that size, they need to have more staff there - we were restricted as to what we could actually have due to time constraints and available therapist skills, making their extensive spa menu pointless. Shout out to the awesome Hilary who hosted the RL restaurant. Wonderful smile and always helpful. Also the enthusiastic Cristobal who headed a few activities we went on.
Verified Expedia guest review

10/10 Exceptional

Lovely place and straff !
Verified Expedia guest review