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Hilton Garden Inn Des Moines/Urbandale
3-star hotel in Johnston with indoor pool and restaurant
- Great for families
- Free Internet and free parking
- Collect stamps
- Price Guarantee
From€78€66
Restrictions related to your trip
Iowa may have travel restrictions in place due to COVID-19.
8.8.Fabulous.260 verified Hotels.com guest reviews
Such a beautiful hotel with many accommodations. Only complaint from friends was the bed…
Feb 5, 2021
The bed wasnt very comfortable. The refrigerator kept making a weird noise which kept me…
Jan 1, 2021
Official standards
This property advises that it adheres to CleanStay (Hilton) cleaning and disinfection practices.
Enhanced health and safety measures
This property advises that enhanced cleaning and guest safety measures are currently in place.- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Property confirms they are implementing enhanced cleaning measures
- Social distancing measures are in place
- Contactless check-in is available
- Protective clothing is available to guests
- Masks are available to guests
- Gloves are available to guests
- Individually-wrapped food options are available
- Guests are provided with free hand sanitizer
Guests rated location
Safe59 positive mentions
Quiet56 positive mentions
Easy parking46 positive mentions
Dining options44 positive mentions
Convenient42 positive mentions
- Free parking
- Pool
- Free WiFi
- Gym
- Non-smoking
- Air Conditioning
Property highlights
Main amenities
- 148 smoke-free guestrooms
- Daily housekeeping
- Restaurant and bar/lounge
- Indoor pool
- Breakfast available
- Fitness center
For families
- Free cribs/infant beds
- Microwave
- Refrigerator
- Connecting/adjoining rooms available
- Private bathroom
- Premium TV channels
What’s around
- IHS-Iowa Health Systems - 11 min walk
- Pioneer Hi-Bred Headquarters - 45 min walk
- Drake University - 7.9 mi / 12.8 km
- Iowa Gold Star Military Museum - 3.7 mi / 6 km
- Buccaneer Arena - 4 mi / 6.4 km
- Sky Zone Indoor Trampoline Park - 4.2 mi / 6.8 km
The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
The following facilities are closed on Friday and Saturday:
- Bar/lounge
The following facilities are closed on Friday and Saturday:
- Bar/lounge
Book this property and collect stamps after your stay
Remember, collect 10 stamps, get 1 reward* night
Enter dates for 2 guests
- Standard Room, 1 King Bed
- Standard Room, 1 King Bed, Accessible (Accessible Bathtub)
- One Bedroom King Suite
- Standard Room, 2 Queen Beds
- King Junior Suite, One King Bed & Full Size Sofa Sleeper
- Standard Room, 2 Queen Beds, Accessible (Accessible Bathtub)
- Standard Room, 2 Queen Beds & Full Size Sofa Sleeper, Accessible (Accessible Bathtub)
- Standard Room, 1 King Bed, Accessible (Roll-in Shower)
- Presidential Suite, 1 King Bed with Sofa bed (1.5 Bathrooms, Accessible Shower)
- Premium Room, 1 King Bed (Drinks & Snacks Included)
- Premium Room, 2 Queen Beds (Drinks & Snacks Included)
Location
- IHS-Iowa Health Systems - 11 min walk
- Pioneer Hi-Bred Headquarters - 45 min walk
- Drake University - 7.9 mi / 12.8 km
What’s around
Landmarks
- IHS-Iowa Health Systems - 11 min walk
- Pioneer Hi-Bred Headquarters - 45 min walk
- Drake University - 7.9 mi / 12.8 km
- Iowa Gold Star Military Museum - 3.7 mi / 6 km
- Buccaneer Arena - 4 mi / 6.4 km
- Sky Zone Indoor Trampoline Park - 4.2 mi / 6.8 km
- Merle Hay Mall - 4.3 mi / 6.9 km
- Pump It Up - 4.3 mi / 7 km
- Greenbelt Trail - 4.4 mi / 7 km
- M2B Raceway - 4.4 mi / 7 km
- Pole Position Raceway - 4.5 mi / 7.3 km
Getting around
- Des Moines International Airport (DSM) - 25 min drive
At a glance
Hotel size
- This hotel has 148 rooms
- This hotel is arranged over 6 floors
Arriving/leaving
- Check-in time 3 PM-midnight
- Check-out time is noon
- Express check-in/out
Restrictions related to your trip
- Iowa may have travel restrictions in place due to COVID-19.
Special check in instructions
Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
Required at check in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 21
Pets
- Pets not allowed (service animals welcome)
Internet
- Free WiFi in public areas
- Free wired Internet access in rooms
Parking
- Free onsite self parking
- Wheelchair-accessible parking on site
Other information
- Smoke-free property
In the hotel
Food and drink
- Cooked-to-order breakfast daily (surcharge)
- Restaurant
- Bar/lounge
- Coffee shop/café
- Coffee/tea in a common area
Things to do
- Indoor pool
- Fitness facilities
- Spa tub
- Sauna
Working away
- 24-hour business center
- One meeting room
- Conference center
- Computer station
Services
- 24-hour front desk
- Dry cleaning/laundry service
- Laundry facilities
- Luggage storage
- Wedding services
Facilities
- Year Built - 2004
- Elevator
- Safe-deposit box at front desk
- Garden
- Fireplace in lobby
- Television in common areas
Accessibility
- Accessible bathroom
- In-room accessibility
- Roll-in shower
- Wheelchair-accessible path of travel
- Wheelchair-accessible parking
Languages Spoken
- English
In the room
Home comforts
- In-room climate control (air conditioning)
- Coffee/tea maker
- Iron/ironing board
Sleep well
- Blackout drapes/curtains
- Turndown service
Freshen up
- Private bathroom
- Shower/tub combination
- Free toiletries
- Hair dryer
Be entertained
- 36-inch LCD TV
- Pay movies
- Premium TV channels
Stay connected
- Desk
- Free wired Internet
- Free local calls
Food and drink
- Refrigerator
- Microwave
More
- Daily housekeeping
- Connecting/adjoining rooms available
Special features
Dining
Great American Grill - This restaurant serves breakfast only.
Small print
Also known as
- Hilton Garden Inn Des Moines Urbandale
- Johnston Hilton Garden Inn Des Moines/Urbandale Hotel
- Hotel Hilton Garden Inn Des Moines/Urbandale
- Hilton Garden Inn Des Moines/Urbandale Johnston
- Hilton Garden Inn Moines/Urbandale Johnston
- Hilton Garden Inn Moines/Urbandale
- Hilton Garden Moines Urbandale
- Hilton Des Moines Urbandale
- Hilton Garden Inn Des Moines/Urbandale Hotel
- Hilton Garden Inn Des Moines/Urbandale Johnston
- Hilton Garden Inn Des Moines/Urbandale Hotel Johnston
- Hilton Garden Inn Hotel Des Moines Urbandale
- Hilton Garden Inn Moines/Urbandale Hotel Johnston
- Hilton Garden Inn Moines/Urbandale Hotel
- Hilton Garden Inn Moines/Urbandale Johnston
- Hilton Garden Inn Moines/Urbandale Hotel Johnston
- Hilton Garden Inn Moines/Urbandale Hotel
- Hotel Hilton Garden Inn Des Moines/Urbandale Johnston
Optional extras
Cooked-to-order breakfast is offered for an extra charge of USD 10.95 per person (approximately)
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Pool access available from 6 AM to 10 PM.
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Personal protective equipment, including masks and gloves, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; guests can access their rooms with a mobile device; masks are required in public areas.
Contactless check-in and contactless check-out are available.
Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards, and cash.
We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.
FAQs
- Yes, Hilton Garden Inn Des Moines/Urbandale does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
- This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners.
- Yes, there's free self parking.
- Yes, there's an indoor pool. Guests have pool access from 6 AM to 10 PM.
- Sorry, pets aren't allowed, but service animals are welcome.
- You can check in from 3 PM - midnight. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
- Yes, there's an onsite restaurant, Great American Grill. Nearby restaurants include Texas Roadhouse (4-min walk), Cozy Cafe Johnston (7-min walk), and Hy-Vee (2.2 mi).
- Hilton Garden Inn Des Moines/Urbandale has an indoor pool and a sauna, as well as a fitness center and a garden.
8.8.Fabulous.260 verified Hotels.com guest reviews
- 8.0.Very Good
When we arrived we were notified that breakfast with only be available for an additional five dollar charge, the hot tub was out of order, and I would have to pay extra for hotel services since we were staying more than one night. They had notified us ahead of time that the restaurant was closed… But the restaurants around the property were open so that was confusing. We would not have stayed there if we knew that the services were suspended or would cost us additional money. You would think during this season of the Covid pandemic, hotels would try to do their best to provide the extra amenities to patrons without extra chargers. We will not stay there again.
Dawne, 2 night trip, Dec 21, 2020
Verified Hotels.com guest review
- 10.0.Exceptional
I felt very comfortable and the Hilton brand did meet its reputation of quality.
Juan, 1 night business trip, Dec 18, 2020
Verified Hotels.com guest review
- 8.0.Very Good
Friendly
Very helpful front desk.
Bret, 1 night family trip, Nov 12, 2020
Verified Hotels.com guest review
- 10.0.Exceptional
Rooms very clean smelled great pool and ja jacuzzi
1 night romance trip, Oct 15, 2020
Verified Expedia guest review
- 10.0.Exceptional
Very nice hotel. Clean quiet.
Jennifer, 4 night business trip, Oct 12, 2020
Verified Hotels.com guest review
- 10.0.Exceptional
Great hotel.
Sandra A, 1 night trip with friends, Sep 26, 2020
Verified Hotels.com guest review
- 10.0.Exceptional
The room was great staff was nice and Curtis got everything I needed and was very comfortable
DragonBags, 1 night business trip, Aug 18, 2020
Verified Expedia guest review
- 10.0.Exceptional
The pool
3 night trip, Aug 6, 2020
Verified Orbitz guest review
- 6.0.Good
Our room was to include a free cook to order breakfast, it was cold when we received it, and upon returning home we received an e-mail stating our credit card was billed 24.00 for our breakfast! So until I call them and find out if they are going to credit back my credit card for this l won’t give them a good review! Outside of that the desk clerk was very nice and the room was clean!
E.C., 1 night romance trip, Aug 4, 2020
Verified Expedia guest review
- 8.0.Very Good
Overall, a good stay
The staff was exceptional and the room was very clean. The bed was not as comfortable as some of the other Hilton properties where we have stayed. The pool area was not great, as some guests left trash scattered about, and some of it was still there the next day. Pool was open, but could have been cleaner. The hot tub was closed for repair. Overall, it was a good stay.
Irving, 2 night trip, Jul 26, 2020
Verified Hotels.com guest review
