ibis Wien City

My experience at the hotel started well, we arrived 90 minutes before check in time but were given keys for our rooms early and the person at reception was very polite. The rooms themselves were clean and adequately sized and the free wifi worked well. The main problem was the comfort of the room. When we stayed in Vienna the temperature at the weekend was around 15-20c during the day. When we checked into the rooms they were extremely hot, stuffy and uncomfortable. Opening the windows seemed to do little to help and the hotel is on a pretty busy road so the traffic noise is very loud when the windows are open. I turned on my air conditioning but it didn't do anything. When I enquired about this later and member of staff very bluntly told me that air conditioning was not enabled in the hotel until the end of April and that was that. They offered no other advice or help with the matter. I found this meant my stay was extremely uncomfortable - I did not sleep well due to the heat, something I presumed I wouldn't be an issue as the hotel is advertised as having fully air conditioned rooms. The only way to get the heat down was to open the windows which meant it was then too noisy to sleep! All in all my experience was pretty bad due to lack of sleep on my trip. It is a shame as the area the hotel is in is very good - there are some great bars and restaurants in the area but if you are at all sensitive to heat I would not recommend you stay here.

First time to Vienna and although the hotel was cheap, cheerful, clean and warm it was too far from the main attractions. A good 30 minute walk there and back each day as Vienna is a big city. Best and biggest christmas markets we have seen. Lots of art galleries and concerts at The Opera House and beautiful churches.

Clean hotel and super friendly staff.

Convenient and accessible to lots of areas Nice and clean

Hotel and room was very comfortable, the staff were helpful and polite. Local area didn’t offer much but tube stations very local. Only minor complaint is the bed sheets were not changed in our stay of 5 nights.