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Quality inn & Suites Cincinnati I-275

Cincinnati hotel with indoor pool and restaurant

  • Free WiFi and free parking
From
€50

Restrictions related to your trip

  • Due to COVID-19, this property’s food and beverage options may be limited.

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  • Lobby
  • Pool
  • Pool
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11967 Chase Plaza Drive, Cincinnati, 45240, OH, United States of America
7.0.Good.
  • I was informed on the app where I booked the room hotels.com that I didn’t have to pay…

    Jan 12, 2022

  • Downside: A few bugs in the bathroom and stains on the sheets on one of the beds. Luckily…

    Jan 9, 2022

See all 378 reviews

Official standards

This property advises that it adheres to Commitment to Clean (Choice) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Gap period enforced between guest stays - 24 hours

Guests rated location

Convenient
Dining options
Easy parking
Quiet
Safe
  • Free parking
  • Pool
  • Free WiFi
  • Air Conditioning

Property highlights

Main amenities

  • 81 guestrooms
  • Daily housekeeping
  • Restaurant
  • Indoor pool
  • Business center
  • 24-hour front desk

For families

  • Microwave
  • Refrigerator
  • Private bathroom
  • Television
  • Free toiletries
  • Garden

What’s around

  • Heart of Cincinnati
  • Winton Woods Park - 3 mi / 4.8 km
  • Sharonville Convention Center - 5.6 mi / 9 km
  • Spring Grove Cemetery - 9.4 mi / 15.1 km
  • EnterTrainment Junction - 11.7 mi / 18.9 km
  • Liberty Center - 13 mi / 20.9 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Double Room, 2 Double Beds, Non Smoking
  • Standard Room, 1 King Bed, Non Smoking
  • Room, 2 Double Beds, Accessible, Non Smoking
  • Suite, 1 King Bed, Non Smoking
  • 1 King Bed, Suite, Nonsmoking

What’s around

Landmarks

  • Heart of Cincinnati
  • Winton Woods Park - 3 mi / 4.8 km
  • Sharonville Convention Center - 5.6 mi / 9 km
  • Spring Grove Cemetery - 9.4 mi / 15.1 km
  • EnterTrainment Junction - 11.7 mi / 18.9 km
  • Liberty Center - 13 mi / 20.9 km
  • Cincinnati Children's Hospital Burnet Campus - 16.9 mi / 27.2 km
  • Kings Island - 17.7 mi / 28.4 km
  • Paul Brown Stadium - 21.3 mi / 34.3 km
  • Creation Museum - 28.2 mi / 45.4 km

Getting around

  • Cincinnati-Northern Kentucky Int'l Airport (CVG) - 39 min drive
  • Hamilton, OH (HAO-Butler County Regional) - 10 min drive
  • Cincinnati, OH (LUK-Cincinnati Municipal - Lunken Field) - 29 min drive
  • Cincinnati Union Terminal - 25 min drive
map
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11967 Chase Plaza Drive, Cincinnati, 45240, OH, United States of America

At a glance

Hotel size

  • This hotel has 81 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.
  • Due to COVID-19, this property’s food and beverage options may be limited.

Special check in instructions

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered onsite self parking
  • Onsite RV/bus/truck parking (fees apply)
  • Wheelchair-accessible parking on site
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Restaurant
  • Snack bar/deli
  • Coffee/tea in a common area

Things to do

  • Number of indoor pools - 1

Working away

  • Business center
  • Number of meeting rooms - 1

Services

  • 24-hour front desk
  • Free newspapers in lobby
  • Multilingual staff

Facilities

  • Elevator
  • ATM/banking
  • Designated smoking areas
  • Garden
  • Picnic area

Accessibility

  • Braille or raised signage
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Languages Spoken

  • English

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer

Be entertained

  • 42-inch LED TV
  • Digital TV channels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

PetsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Service animals exempt from fees

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Staff at the property wear personal protective equipment and masks are required in public areas.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

  • Quality Cincinnati
  • Quality Inn Cincinnati
  • Quality inn & Suites Cincinnati I-275 Hotel
  • Quality inn & Suites Cincinnati I-275 Cincinnati
  • Quality inn & Suites Cincinnati I-275 Hotel Cincinnati

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Quality inn & Suites Cincinnati I-275 does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking. RV/bus/truck parking is available.
  • Yes, there's an indoor pool.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3:00 PM - midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
  • Yes, there's an onsite restaurant. Nearby restaurants include Starbucks (7-min walk), La Fiesta Mexico (13-min walk), and IHOP (13-min walk).
  • Quality inn & Suites Cincinnati I-275 has an indoor pool and a picnic area, as well as a garden.
7.0.Good.
  • 6.0.Good

    Staff couldnt care less

    Unprofessional staff, no one ever at front desk and when you find someone you have to wait for them while they ignore you while having a personal conversation. They also do NOT have breakfast. Was told 'oh he bring it out at 7:00' at 10 minutes after 7:00. Went back down twice after 7:45, no-one at front desk, no breakfast.

    1 night family trip, Jan 7, 2022

    Verified Hotels.com guest review

  • 4.0.Fair

    U get what u pay for

    Door locks were broken, service was horrible, guest we’re outside arguing, no help at the front desk. Not friendly at all. I was giving a handy cap room. With too small beds. Nothing was up to date. Couldn’t charge my iPhone.

    Keith, 1 night trip, Dec 26, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    No breakfast. Pool wasn't operational. Front desk called my friom at 1215am on 12/26 and asked me to cone to the front desk over confusion regarding my second room. Then called my wife in Chicago at 1225am to verify my reservation lol so unprofessional Absolutely ridiculous. This place is terrible

    Ronald, 3 night family trip, Dec 25, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    The first room I had the shower didn’t work it was broken I just put it in it wasn’t even mounted correctly wiggled then they move me to another room where there was a roach in the tub you turn the shower on and the shower would not drain so I didn’t get to take a shower that day the rooms were has updated repairs need to be done and there was like mold in the bathroom in the corner it definitely has some qualities it’s not totally bad but I just didn’t feel clean or safe from roaches needless to say I slept on top of the sheets. I think with some updating some paint some extermination it could be a decent place.it has potential

    Courtney, 1 night business trip, Dec 16, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The hotel is always clean and the rooms are always clean as well... the staff are very friendly and helpful

    Nicole, 1 night family trip, Nov 23, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    Bed Bug Hostel

    Upon arrival the room I received was terrible. Unclean, missing baseboards, stained tubs, mold throughout the bathroom and hot tub surrounding tubs. I requested to change rooms. I was told “all of the rooms will be like that this is an older hotel”. I thought about leaving but had no where to go as I had no way to pay for another hotel until Wednesday when I got paid. I decided to tough it out but requested another room. This room had male underwear left by the TV, the condition was somewhat better as at least the bathroom had a baseboard. But there where broken tiles by the jacuzzi tub and it was also stained with permeant dirt. Again because I had no where else to go I decided to tough it out. However the next day after getting ready for my day, and unplugging my charging cord from directly behind the bed, I noticed something crawling from the back of the bed towards the side. Upon closer inspection I noticed it was a bed bug. I immediately snapped pictures, squished it and grabbed all my stuff and headed to the front desk. Upon trying to figure out how they could fix this problem and accommodate me (because I had no where else to go) I was told it’s best that I leave. This escalated me because I was realizing that what I was trying to avoid the night before I absolutely had to do. There is more to discuss but I’m running out of characters. Long story short they only refunded 1 night because the bed bug didn’t appear before check out time and are refusing to refund the 2nd.

    1 night trip, Nov 15, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    Very clean, staff was very helpful, and convenient to restaurants and shopping. I will definitely book here again. I highly recommend! Very reasonably priced!

    Susan, 2 night family trip, Oct 20, 2021

    Verified Expedia guest review

  • 8.0.Very Good

    Out of town mother/daughter trip

    Upon check-in, computer systems were down and wasn’t able to thoroughly check in. The fella at the fest was efficient and very pleasant & wrote down most of our details needed. We were given room keys and told he’d gather my card info later when his system was up and running again. We left the property soon after- we had a concert to attend at Bogart’s. It was my daughter’s 16th bday present. We returned to property after the concert ended, & the front desk personnel were understanding of our situation and then gathered all remaining info to process our stay completely. They made sure I was given the best available rate and were very sweet and friendly as we waited for my card to process. Only issue we had was sometime early morning (2-3a) there was some VERY LOUD man in the hall arguing with whom I assume was his gf/wife! He was close to our room and very loudly shouting obscenities to the lady inside the room! We were literally 3 females from out of town and were somewhat alarmed at the angry guy being so close to our room at that hour in the morning! Understandably, hotel staff had no control over such situation as it didn’t pertain to them or their establishment. I think he was either asked to leave or escorted out & the situation was handled professionally & as timely as possible. The interior was nice & comfy. We didn’t get to try the pool area, but it wasn’t crowded like most hotel pools… & it looked clean/inviting from what we could see. Bag breakfast was good as well

    Jennifer, 1 night family trip, Oct 13, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Exactly what I expected 💯

    Charles, 1 night trip, Oct 12, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Was once a higher end motel. Bed and pillows were excellent.

    Michael, 1 night romance trip, Oct 8, 2021

    Verified Expedia guest review

See all 378 reviews