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All properties in Boston, Massachusetts, United States of America
1 room, 2 adults

Hampton Inn & Suites Boston Crosstown Center

3-star3 stars
Great for families

Good to know

  • Cribs/infant beds available
  • Connecting/adjoining rooms available
  • Free WiFi
  • Microwave
811 Massachusetts Ave, Boston, MA, 02118, United States of America

3-star hotel with indoor pool, near Boston Medical Center
  • Free full breakfast and free WiFi
  • Great for families

    Good to know

    • Cribs/infant beds available
    • Connecting/adjoining rooms available
    • Free WiFi
    • Microwave
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
WiFi
Good internet service
Breakfast
Tasty breakfast
Value
Best value for money
Location
Location is ok

Hampton Inn & Suites Boston Crosstown Center

from €99
  • Room, 2 Queen Beds, Non Smoking
  • Room, 1 King Bed, Non Smoking
  • Studio Suite, 1 King Bed, Non Smoking
  • Room, 1 King Bed, Accessible (Roll-In Shower)
  • Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)
  • Room, 1 King Bed, Accessible, Bathtub
  • Room, 2 Double Beds, Accessible (Mobility & Hearing, Roll-In Shower)
  • Room, 1 King Bed, Accessible (3x3 Shower)
  • Room, 1 King Bed, Accessible, Bathtub
  • Room, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)
  • Room, 2 Double Beds, Accessible, Bathtub
  • Room, 1 King Bed, Non Smoking
  • Studio, 1 King Bed, Non Smoking
  • Room, 2 Queen Beds, Non Smoking
  • Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

What’s around Hampton Inn & Suites Boston Crosstown Center

Landmarks

  • In South End
  • Northeastern University - 22 min walk
  • Boston Museum of Fine Arts - 27 min walk
  • Copley Place - 28 min walk
  • Copley Square - 29 min walk
  • Hynes Convention Center - 30 min walk
  • Prudential Tower - 31 min walk
  • Fenway Park - 35 min walk

Getting around

  • Logan Intl. Airport (BOS) - 18 min drive
  • Boston, MA (BNH-Boston Harbor Seaplane Base) - 15 min drive
  • Norwood, MA (OWD-Norwood Memorial) - 32 min drive
  • Bedford, MA (BED-Laurence G. Hanscom Field) - 40 min drive
  • Beverly, MA (BVY-Beverly Municipal) - 35 min drive
  • Lawrence, MA (LWM-Lawrence Municipal) - 37 min drive
  • Boston Ruggles Station - 20 min walk
  • Boston Uphams Corner Station - 24 min walk
  • Boston-Back Bay Station - 25 min walk
  • Newmarket Station - 12 min walk
  • Massachusetts Ave. Station - 18 min walk
  • Andrew Station - 18 min walk
  • Free airport shuttle
  • Area shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 175 rooms
  • This hotel is arranged over 9 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in
Front desk staff will greet guests on arrival.
Airport shuttle service is available at scheduled times from 6:00 AM to 8:00 PM. Fees may apply. Contact the property in advance to get details.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Free airport shuttle from 6:00 AM to 8:00 PM

Parking

  • Self parking *

  • RV/bus/truck parking *

Offsite

  • Area shuttle *

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free full breakfast daily
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • 24-hour fitness facilities
  • Use of nearby fitness center (discount)
Working away
  • Business center
  • Meeting rooms
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2004
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Grab bar - near toilet
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Pay movies
  • Premium TV channels
  • Video-game console
Stay connected
  • Free weekday newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Hampton Inn & Suites Boston Crosstown Center’s small print

Also known as

  • Hampton Inn Boston Crosstown Center
  • Hampton Inn & Suites Boston Crosstown Hotel Boston
  • Hampton Inn And Suites Boston Crosstown Center
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  • Hampton Inn & Suites Boston Crosstown Center Hotel Boston
  • Hampton Inn Crosstown
  • Hampton Inn Crosstown Hotel
  • Hampton Inn Crosstown Hotel Boston Center
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  • Hampton Inn Boston
  • Boston Hampton Inn

Policies

Tax ID - 10432904004

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place.

Contactless check-out is available.

The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines.

The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

Optional extras

Self parking costs USD 25 per night

RV/bus/truck parking is available for an extra charge

Extended parking costs USD 25 per day

Rollaway beds are available for USD 25.0 per night

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hampton Inn & Suites Boston Crosstown Center

  • Does Hampton Inn & Suites Boston Crosstown Center offer free cancellation for a full refund?
    Yes, Hampton Inn & Suites Boston Crosstown Center does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Hampton Inn & Suites Boston Crosstown Center?
    Yes. Self parking costs USD 25 per night. Extended parking costs USD 25 per day.
  • Is there a pool at Hampton Inn & Suites Boston Crosstown Center?
    Yes, there's an indoor pool.
  • Are pets allowed at Hampton Inn & Suites Boston Crosstown Center?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Hampton Inn & Suites Boston Crosstown Center?
    You can check in from 3 PM to midnight. Check-out time is noon.
  • Are there restaurants at or near Hampton Inn & Suites Boston Crosstown Center?
    Yes, there's an onsite restaurant. Nearby restaurants include Blunch (5-min walk), Mike's City Diner (8-min walk), and Toro (8-min walk).
  • Is airport shuttle service offered by Hampton Inn & Suites Boston Crosstown Center?
    Yes, a free airport shuttle is available from 6:00 AM to 8:00 PM at scheduled times.

Recent reviews

Very Good 8.0 From 614 reviews

Fair 4.0
Not given what I booked
I booked a room for 5 adults. When I arrived, they said there was no pull out couch for my 5th person and they could not bring me a roll away bed. I would have never booked if I knew there was not room for 5. If you let people book for 5, you need to have a room that accommodates that. I was not offered extra towel, bedding, a pillow...nothing. I slept on the floor and dried off with a hand towel. Very disappointing.
Brent, us1 night family trip
Exceptional 10.0
Ill be back.
I have stayed here dozen of times. Staff is always helpful and its always clean.
Donald, us1 night trip
Fair 4.0
Didnt like it,
Elaine, us1 night family trip
Fair 4.0
Please be aware
I have never been so scared in my life. I took a 4 minute walk from hotel to get a pizza. This is right next to the Methadone Mile, where homeless drug addicts hang out. Lots of crazy characters walking around the streets. And if that wasn't enough, Boston Medical is on other side so you hear sirens all night long, sounded as if our windows were open.
Theresa, us1 night family trip
Very Good 8.0
Everyone was very helpful and reassuring in these coronavirus days. Purel everywhere. A bit of a scary neighborhood on one side of the hotel, but they do a good job isolate in the hotel from that. Everything is geared toward the other side.
John, us1 night trip
Good 6.0
Will not go back
Trauma center next door, noisy all night. The breakfast was awful.. All i saw was one waffle iron for all the guest..considering the number of people that were staying there was torally inadequate. Tables were scattered in lobby area with some breakfast item..very dissapointing and unsanitary. Where the staff weren't rude..but not very wrlcoming avoiding eye contact so they wouldnt be asked any questions..according to check in clerk..vending machines were not reliable and directed us to small refrigerated drink area at the front desk that had 4 choices in it...You had to keep your kids away from windows due to all shady characters that were hanging out outside.. The cuban restaurant attached to the hotel was ok..nothing we would go to again. Parking area were confusing. We wont be booking this hotel again
us2 night family trip
Very Good 8.0
Everything was perfect just suck have to pay $25 for parking
raul, us1 night family trip
Exceptional 10.0
Comfort and friendly hotel close to Boston Medical
Quick local stay, close to Boston Medical Center. Super convenient, friendly staff, breakfast included. A value-for-money stay very close to central Boston.
Gerald V, us1 night family trip
Fair 4.0
Nice hotel, terrible location. Management lacking
This place is nice, as long as you don’t run into any issues. If you run into issues, good luck with getting them resolved. I am giving them a poor score due to management. Pros: comfortable beds Free breakfast Clean facility Free shuttle to airport and convention center Most of staff were very pleasant Cons: Location is very sketchy. Lots of homeless. Several of them walked into the lobby screaming and made me feel unsafe in the lobby. My window had a direct view of where they were hanging out on the street. My Uber driver told me to not walk around the hotel by myself. 1) On day 1, I complained that our shower water was cold and the pressure was very low - they told me they would send maintenance while I was out (9am -6pm). When I came back, they had not fixed this. 2) day 2, I complained about this again. They sent someone in the morning and told me it was fixed. The temperature was fine but the pressure was still very low. They said that I did not communicate that to them clearly and said they would send someone when I was away (9am -6pm). Still no resolution. 3) Day 2 evening, I brought it up and asked about a room change or a small credit. Since this was booked by hotels.com, they said they could not process a credit because it was paid by a third party. After my stay, I called hotels.com. My hotels.com rep said that the management denied that I brought up any issues till I checked out. They would not change their decision on the credit.
Joyce, us3 night business trip
Very Good 8.0
Great hotel, BUT...
The property itself was nice, breakfast was varied and the accomodations more than fair. Requesting air port shuttle was very sinple as well. However, this hotel is in a very rough part of town. Great deal of junkies in the area, close to a methadone clinic and numerous hospitals. I would not travel here with children. Also, if you are a lightsleeper it may be best to stay in a quieter neighborhood as there is a lot of commotion and sirens due to the hospitals in the vicinity.
Yesenia, us4 night trip

Hampton Inn & Suites Boston Crosstown Center

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