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Pestana Grand Premium Ocean Resort

5.0 star property
Luxury hotel with outdoor pool, near Centro Comercial Forum Madeira

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Pestana Grand Premium Ocean Resort

Photo gallery for Pestana Grand Premium Ocean Resort

Aerial view
Aerial view
Suite, Sea View
Restaurant
Interior

Overview of Pestana Grand Premium Ocean Resort

9.0 out of 10 Superb
9.0/10 Superb

Property highlights

  • Free breakfast
  • Airport transfer
  • Free parking
  • Free WiFi
Map
23 Rua da Ponta da Cruz, Funchal, 9000-103
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • Indoor pool and outdoor pool
  • Fitness centre
  • Sauna
  • Steam room
  • Children's pool
  • Spa tub
  • Pool bar
  • Room service
  • Spa services
For families
  • Free cots/infant beds
  • Children's pool
  • Playground on site
  • In-room childcare (surcharge)
  • Private bathroom
  • Premium TV channels

Room options

Suite, Sea View

  • 60 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Family Room

  • 35 sq m
  • Sea view
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

Double or Twin Sea View

  • 35 sq m
  • Ocean view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

Double or Twin Room, Partial Sea View

  • 35 sq m
  • Partial sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

Double or Twin Room (Land View)

  • 35 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

About this area

What's nearby

  • On the boardwalk
  • CR7 Museum - 5 min drive
  • Funchal Farmers Market - 6 min drive
  • Madeira Botanical Garden - 10 min drive

Getting around

  • Funchal (FNC-Cristiano Ronaldo) - 25 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Sabor da Índia - 15 min walk
  • Bombayspice - 1 min walk
  • Restaurante Doca do Cavacas - 6 min walk
  • Kyoto na Ilha - 14 min walk
  • Pastificio Gusto - 14 min walk

About this property

Pestana Grand Premium Ocean Resort

A great choice for a stay in Funchal, Pestana Grand Premium Ocean Resort features an airport shuttle. Guests indulge in massages, then grab a bite to eat at the restaurant. Other highlights at this luxurious hotel include an indoor pool, an outdoor pool and a poolside bar.

Languages

English, French, German, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Clean & Safe (Portugal)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 177 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until 11:30 PM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
  • Drinks are not included for half board rate bookings.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Transfers

  • Airport shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)

Travelling with children

  • Children's pool
  • Playground
  • Childcare in room (surcharge)

What to do

  • Beach nearby
  • Bike rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Scuba-diving nearby
  • Scooter/moped hire nearby

Working away

  • Business centre
  • Meeting room
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Wedding services
  • Multilingual staff

Facilities

  • Garden
  • Library
  • Fitness centre
  • An outdoor pool
  • An indoor pool
  • Spa services
  • Hot tub
  • Sauna
  • Steam room

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible registration desk
  • Bathroom emergency pull cord

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Dressing gowns and slippers

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Soundproofed rooms
  • Free cot/infant bed
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Bath only
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Recycling

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge

Children & extra beds

  • In-room babysitting is available for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean & Safe (Portugal) guidelines.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards. Cash is not accepted.

Also known as

LTI Pestana Grand Ocean Resort Hotel Funchal
LTI Pestana Grand Ocean Resort Hotel
LTI Pestana Grand Ocean Funchal
LTI Pestana Grand Ocean
Pestana Grand Ocean Funchal
LTI Pestana Grand Ocean Resort Hotel
Pestana Grand Premium Ocean Resort Hotel
Pestana Grand Premium Ocean Resort Funchal
Pestana Grand Premium Ocean Resort Hotel Funchal

Frequently asked questions

Does Pestana Grand Premium Ocean Resort offer free cancellation for a full refund?
Yes, Pestana Grand Premium Ocean Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Pestana Grand Premium Ocean Resort?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Pestana Grand Premium Ocean Resort?
Yes, there's an indoor pool, an outdoor pool and a children's pool.
Are pets allowed at Pestana Grand Premium Ocean Resort?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Pestana Grand Premium Ocean Resort?
Yes, there's free self parking.
Is an airport shuttle service offered by Pestana Grand Premium Ocean Resort?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Pestana Grand Premium Ocean Resort?
You can check in from 3:00 PM - 11:30 PM. Check-out time is noon. Contactless social distancing and check-out are available.
Is there an on-site casino at Pestana Grand Premium Ocean Resort?
No, this hotel doesn't have a casino, but Madeira Casino (4-min drive) is nearby.
What is there to do at Pestana Grand Premium Ocean Resort and nearby?
Have fun with activities such as cycling, hiking and jet-skiing, and practise your swing at the nearby golf course. Relax in the hot tub and take invigorating swims in the indoor and outdoor pools. Pestana Grand Premium Ocean Resort also has a sauna and a steam room, as well as a garden.
Are there restaurants at or near Pestana Grand Premium Ocean Resort?
Yes, there's an on-site restaurant.
Does Pestana Grand Premium Ocean Resort have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Pestana Grand Premium Ocean Resort like?
Pestana Grand Premium Ocean Resort is located on the boardwalk, a short 4-minute walk from Centro Comercial Forum Madeira and 18 minutes' walk from Lido Bathing Complex.

Reviews

9.0

Superb

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Very good

wade, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Food at the hotel
Breakfast good. Evening dinner ok if you eat in one of the themed restaurants otherwise eat out.
Diane, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent hotel - highly recommend.
Lovely hotel with great amenities. Excellent large room which was very comfortable. Beautiful gardens and quiet surroundings but about 1 hour walk to centre of Funchal. There is no hotel shuttle into Funchal - would be good if provided as buses are quite busy. Choice of restaurants was good and half board a good option although there are plenty of restaurants on the walk in to Funchal. There is no shuttle service from or to the airport - either taxi (€45 approx) or bus. Tea/coffee supplied on arrival but need to request after if more required as not automatically replenished. Overall would highly recommend if you are happy to walk or bus to Funchal when needed.
Stephen, 11-night trip
Verified Hotels.com guest review

10/10 Exceptional

Rashmi, 10-night trip
Verified Hotels.com guest review

10/10 Exceptional

Christopher, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent location with everything you would need
Ann Valerie, 7-night romance trip
Verified Expedia guest review

8/10 Very good

We particularly enjoyed the outdoor pool area and the hotel generally was lovely. The buffet restaurant was poorly organised for easy flow of guests. It was good to have alternative options. Some staff were excellent; others were possibly still being trained. If we asked for coffee, we needed to remember to ask for cups too! Our sea view room was beautiful and spacious. Please get rid of the plastic mattress protectors though - so uncomfortable.
Joanne, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

Madeira's a great spot to vacation and we thoroughly recommend the Pestana Grand Ocean Resort. It's in a quiet location - about 25 mins drive from the airport, so no flight noise and far enough away from the cruise ship dock to be impacted by their daily arrival - but still convenient for Funchal via bus or walking along the promenade. The staff were great and very friendly/helpful, the room we booked had a fine ocean view and was spotless. We'd certainly stay there again.
Robert, 7-night romance trip
Verified Expedia guest review

8/10 Very good

Steven, 7-night trip
Verified Expedia guest review

8/10 Very good

Good all around resort, if a little quiet and sedate for some. Could use another seafood restaurant nearby instead of a couple of miles away. Maybe not charge for every little thing. Still, we had a good stay.
Richard, 3-night family trip
Verified Expedia guest review