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All properties in Albuquerque, New Mexico, United States of America

Hilton Garden Inn Albuquerque / Journal Center

Suburban hotel in Northeast Heights with indoor pool and restaurant

  • Free WiFi and free parking
From
€98

Image gallery

  • Junior Suite, One King Bed - Living Area
  • Junior Suite, One King Bed - Living Area
  • Pool
  • Indoor Pool
  • Junior Suite, One King Bed - Living Area
Junior Suite, One King Bed - Living Area. Image 1 of 41.
1 / 41Junior Suite, One King Bed - Living Area
5320 San Antonio Dr. NE, Albuquerque, 87109, NM, United States of America
8.4.Very Good.
  • I was pleased that they still offered breakfast since not all hotels are doing so. It was…

    Nov 4, 2021

  • Everything was awesome, the room is a big room and love the staff too they friendly and…

    Sep 25, 2021

See all 183 reviews

Official standards

This property advises that it adheres to CleanStay (Hilton) and Ecolab (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Convenient
Safe
Easy parking
Dining options

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
  • Bar/lounge
  • The following facilities are closed on Friday and Saturday:
    • Free parking
    • Pool
    • Free WiFi
    • Gym
    • Non-smoking
    • Air Conditioning

    Property highlights

    Main amenities

    • 94 smoke-free guestrooms
    • Daily housekeeping
    • Restaurant and bar/lounge
    • 1 indoor pool
    • Breakfast available
    • Fitness center

    For families

    • Free cribs/infant beds
    • Microwave
    • Connecting/adjoining rooms available
    • Private bathroom
    • Premium TV channels
    • Free toiletries

    What’s around

    • In Northeast Heights
    • ITT Technical Institute - 15 min walk
    • Cliff's Amusement Park - 25 min walk
    • Balloon Fiesta Park - 3 mi / 4.8 km
    • Arroyo del Oso Golf Course - 2.4 mi / 3.8 km
    • University of Phoenix - 2.9 mi / 4.7 km

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Room, 1 King Bed
    • Room, 2 Queen Beds
    • One King Bed, Roll In Shower
    • Junior Suite, One King Bed
    • Room, Accessible
    • Room, 1 King Bed (Drinks & Snacks)
    • Room, 2 Queen Beds, Non Smoking (Drinks & Snacks)

    What’s around

    Landmarks

    • In Northeast Heights
    • ITT Technical Institute - 15 min walk
    • Cliff's Amusement Park - 25 min walk
    • Balloon Fiesta Park - 3 mi / 4.8 km
    • Arroyo del Oso Golf Course - 2.4 mi / 3.8 km
    • University of Phoenix - 2.9 mi / 4.7 km
    • Desert Rose Playhouse - 3 mi / 4.8 km
    • Anderson-Abruzzo Albuquerque International Balloon Museum - 3 mi / 4.8 km
    • Sandia Casino - 4 mi / 6.4 km
    • Coronado Center - 4.8 mi / 7.7 km
    • ABQ Uptown - 5.3 mi / 8.5 km

    Getting around

    • Albuquerque International Sunport (ABQ) - 13 min drive
    • Alvarado Transportation Center - 9 min drive
    map
    See on map
    5320 San Antonio Dr. NE, Albuquerque, 87109, NM, United States of America

    At a glance

    Hotel size

    • This hotel has 94 rooms
    • This hotel is arranged over 4 floors

    Arriving/leaving

    • Check-in time 3 PM-midnight
    • Check-out time is 11:00 AM
    • Express check-in/out

    Restrictions related to your trip

    • Check COVID-19 restrictions.

    Special check in instructions

    If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

    Required at check in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21

    Children

    • Children stay free when occupying the parent or guardian's room, using existing bedding

    Pets

    • Pets not allowed

    Internet

    • Free WiFi and wired Internet access in public areas
    • Free WiFi and wired Internet access in rooms

    Parking

    • Free onsite self parking
    • Onsite RV/bus/truck parking (fees apply)
    • Wheelchair-accessible parking on site

    Other information

    • Smoke-free property
    *See fees & policies for additional details or extra charges

    In the hotel

    Food and drink

    • Cooked-to-order breakfast daily (surcharge)
    • Restaurant
    • Bar/lounge
    • Snack bar/deli
    • Room service (during limited hours)
    • Coffee/tea in a common area

    Things to do

    • Golf lessons available nearby
    • Golfing nearby
    • Hiking/biking trails nearby
    • Mountain biking nearby
    • Ski lessons available nearby
    • Ski equipment rental shops nearby
    • Downhill skiing nearby
    • Sledding nearby
    • Snowboarding nearby

    Working away

    • 24-hour business center
    • Business center
    • Number of meeting rooms - 2
    • Conference space
    • Computer station

    Services

    • 24-hour front desk
    • Tours/ticket assistance
    • Dry cleaning/laundry service
    • Laundry facilities
    • Free newspapers in lobby
    • Luggage storage
    • Multilingual staff

    Facilities

    • Number of buildings/towers - 1
    • Year Built - 2004
    • Elevator
    • Safe-deposit box at front desk
    • Terrace
    • Fireplace in lobby
    • Television in common areas

    Accessibility

    • Braille or raised signage
    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower
    • Wheelchair-accessible parking
    • Assistive listening devices available

    Languages Spoken

    • English
    • Spanish

    In the room

    Home comforts

    • In-room climate control (air conditioning)
    • Coffee/tea maker
    • Iron/ironing board

    Sleep well

    • Down comforter

    Freshen up

    • Private bathroom
    • Free toiletries
    • Hair dryer

    Be entertained

    • Flat-screen TV
    • Premium TV channels

    Stay connected

    • Desk
    • Free newspaper
    • Free WiFi
    • Free local calls

    Food and drink

    • Microwave

    More

    • Daily housekeeping
    • Connecting/adjoining rooms available

    Special features

    Dining

    The Garden Grille and Bar - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

    Recreation

    On Site

    • Fitness facilities

    Nearby

    • Golf lessons available nearby
    • Golfing nearby
    • Hiking/biking trails nearby
    • Mountain biking nearby
    • Ski lessons available nearby
    • Ski equipment rental shops nearby
    • Downhill skiing nearby
    • Sledding nearby
    • Snowboarding nearby

    Fees & policies

    Optional extras

    • Breakfast costs between USD 10.00 and USD 11.95 per person (approximately)

    Children & extra bedsPay at property

    • Rollaway beds are available for USD 10.00 per day

    Hygiene & cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

    Personal protective equipment, including masks and gloves, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas.

    Contactless check-in and contactless check-out are available.

    Enhanced food service safety measures are in place.

    Individually-wrapped food options are available for breakfast and through room service.

    This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

    This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

    Policies

    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

    Guests can rest easy knowing there's a smoke detector and window guards on site.

    This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

    This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash.

    This property reserves the right to pre-authorize the guest's credit card prior to arrival.

    Also known as

    • Hilton Garden Inn Albuquerque Journal Center
    • Hilton Garden Inn Albuquerque / Journal Center Albuquerque
    • Hilton Garden Inn Albuquerque / Journal Center Hotel Albuquerque
    • Hilton Garden Inn Journal
    • Hilton Garden Inn Journal Hotel
    • Hilton Garden Inn Journal Hotel Albuquerque Center
    • Hilton Garden Inn Albuquerque Journal Center Hotel
    • Hilton Garden Inn Journal Center Hotel
    • Hilton Garden Inn Journal Center
    • Hilton Garden Inn Albuquerque / Journal Hotel Albuquerque
    • Hilton Garden Inn Albuquerque / Journal Center Hotel

    *See fees & policies for additional details or extra charges

    FAQs

    • Yes, Hilton Garden Inn Albuquerque / Journal Center does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Yes, there's free self parking. RV/bus/truck parking is available.
    • Yes, there's an indoor pool.
    • Sorry, pets aren't allowed.
    • You can check in from 3 PM - midnight. Check-out time is 11:00 AM. Express check-in and check-out and contactless check-in and check-out are available.
    • Yes, The Garden Grille and Bar offers American cuisine. Nearby restaurants include Jimmy's Cafe On Jefferson (13-min walk), Milly's (14-min walk), and Pappadeaux Seafood Kitchen (2.1 mi).
    • No, this hotel doesn't have a casino, but Sandia Casino (6-min drive) and The Downs Racetrack and Casino (11-min drive) are both nearby.
    • Have fun with nearby winter activities like downhill skiing, snowboarding, and sledding, and in warmer months enjoy a round of golf at the nearby golf course. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a fitness center.
    8.4.Very Good.
    • 10.0.Exceptional

      Easy to find. Thin walls but was still able to get good sleep

      Lorena, 1 night business trip, Sep 24, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Easy acces to freeway

      1 night romance trip, Aug 14, 2021

      Verified Expedia guest review

    • 4.0.Fair

      Horrible hotel

      We checked in and staff was nice. Pool was closed because inspection. We got into our room. We decided to put our water / soda / juice packs in the small fridge that's provided in the room. There was old food left behind. The fridge wasnt working. It smelt so horribe we had to open our window. My son wanted to shower. Shower pressure wasnt so great. Barely any water coming out. We alerted the staff about the fridge not working and water pressure low. She insisted that it would be take care of. We went out for dinner and some shopping. We got back to our hotel at 1030pm. Front desk stated it was fixed.We all changed into our pajamas. 11pm we heard a knock. Maintenance man was at our door to fix the fridge and water pressure.. Its 11pm?? Shouldn't this have been addressed we left the hotel. Upsetting because my kids are sleeping. Maintenance was banging on the fridge. The next morning it took me along time to wash my hair because the water pressure was very low. Not happy with our stay. Breakfast wasn't included. Room felt dirty. A ball of hair was left behind between the sheets. I would not be staying here again.. Not worth the money we payed for 1 night stay.

      1 night family trip, Aug 7, 2021

      Verified Hotels.com guest review

    • 6.0.Good

      Room was noisy. I was on the third floor and someone was walking upstairs all night. I could hear their footsteps back and forth from one end of the room to the other for hours. I checked out at 2:30 am since I wasn’t sleeping anyway.

      1 night business trip, Aug 6, 2021

      Verified Travelocity guest review

    • 10.0.Exceptional

      Great stay, located next to Cracker Barrell

      The hotel room was in good, clean condition. Only thing I saw was a piece of the tile in room 223 is missing in the bathroom by the shower. This needs to be taken care of. Staff were friendly. Hotel was clean.

      Marcella, 1 night trip, Jul 24, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Nice place to stay walking distance to many restaurants

      Jason, 3 night business trip, Jul 9, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      a wonderful hotel in an awesome city!

      1 night romance trip, Jul 9, 2021

      Verified Expedia guest review

    • 10.0.Exceptional

      Great

      Great

      2 night family trip, Jul 2, 2021

      Verified Hotels.com guest review

    • 4.0.Fair

      Dirty room

      The room had dirty men’s underwear & socks in a drawer: there was no Kleenex in room: no “do not disturb sign”. We immediately checked the bed linen to make sure was changed & was. Manager on duty said would give a discount but when we went to check put, was told had to receive discount through Expedia:!poor information !

      Dorothy, 1 night trip, Jun 19, 2021

      Verified Hotels.com guest review

    • 8.0.Very Good

      Internet was out when we arrived but came back later in the evening. TV didn’t work at first but staff came right up to take care of it and would have moved us to a new room if TV had not come on. Clean room and comfortable stay.

      Virginia, 1 night family trip, Jun 17, 2021

      Verified Hotels.com guest review

    See all 183 reviews