Candlewood Suites - Syracuse Airport, an IHG Hotel

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In-room safe, desk, laptop workspace, blackout curtains
In-room safe, desk, laptop workspace, blackout curtains
In-room safe, desk, laptop workspace, blackout curtains
In-room safe, desk, laptop workspace, blackout curtains

Overview of Candlewood Suites - Syracuse Airport, an IHG Hotel

Candlewood Suites - Syracuse Airport, an IHG Hotel

2.5 star property
Suburban North Syracuse hotel with 24-hour fitness

8.0/10 Very good

650 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Gym
  • Kitchenette
Map
5414 South Bay Road Town of Salina, North Syracuse, NY, 13212
Main amenities
  • Weekly housekeeping
  • Free airport shuttle
  • Free area shuttle
  • Free shopping centre shuttle
  • Free train station pick-up
  • Ski storage
  • 24-hour fitness centre
  • 24-hour business centre
  • Business centre
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
For families
  • Children stay free
  • Free cots/infant beds
  • Kitchenette
  • Connecting/adjoining rooms available
  • Private bathroom
  • Garden
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • Destiny USA - 5 min drive
  • Armory Square - 10 min drive
  • Carrier Dome - 9 min drive
  • Syracuse University - 11 min drive
  • St. Joseph’s Health Amphitheater at Lakeview - 15 min drive
  • New York State Fairgrounds - 16 min drive

Getting around

  • Syracuse, NY (SYR-Hancock Intl.) - 3 min drive
  • Syracuse Regional Transportation Center - 6 min drive
  • New York State Fair Station - 14 min drive
  • Free airport shuttle
  • Free local area shuttle
  • Free train station pickup
  • Free shopping centre shuttle

About this property

Candlewood Suites - Syracuse Airport, an IHG Hotel

Located only 1.8 mi (2.9 km) from the airport, Candlewood Suites - Syracuse Airport, an IHG Hotel offers a free shuttle (available at scheduled times). Guests can visit the 24-hour fitness centre for a workout, and freebies such as WiFi, self-parking and wired Internet are added perks. Also, this hotel is within a short drive of Syracuse University. Fellow travellers say great things about the nice bathrooms and location.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Check-in

Contactless social distancing and check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
This information is provided by our partners.

At a glance

Hotel size

  • 115 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time starts at 3:00 PM
  • Express check-in/out
  • Early check-in subject to availability
  • Minimum check-in age – 21
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport and train station; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
  • Guests will receive smart lock details
  • If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed*
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free uncovered on-site self-parking
  • Uncovered on-site extended parking (USD 10 per day)
  • Wheelchair-accessible parking and van parking on site
  • On-site parking includes off-street options

Transfers

  • Free airport shuttle from 4 AM to 1:00 AM*
  • Free train station pickup*

Off-site

  • Free area shuttle within 3 mi
  • Free shopping centre shuttle

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Coffee/tea in a common area
  • BBQs
  • Snack bar/deli

Travelling with children

  • Children stay free
  • Free local shuttle

What to do

  • Skiing nearby
  • Winery tours nearby

Working away

  • 24-hour business centre
  • Computer station

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Ski storage

Facilities

  • 1 building/tower
  • Built in 2004
  • ATM/banking
  • Safe-deposit box at front desk
  • Picnic area
  • Library
  • Television in common areas
  • 24-hour fitness centre

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Raised toilet seat
  • Grab bar near toilet
  • Well-lit path to entrance
  • Step-free path to entrance

Languages

  • English

Room amenities

Be entertained

  • DVD player
  • 32-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
  • Washer and dryer

Sleep well

  • Blackout curtains
  • Alarm clock
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • In-room massage
  • Garden

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Free local calls

Food and drink

  • Full-sized fridge/freezer
  • Freezer
  • Microwave
  • Kitchenette
  • Hob
  • Cookware, dishes and utensils
  • Dishwasher
  • Paper towels

More

  • Weekly housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly cleaning products provided
  • Restaurant dining guide

Fees & policies

Children & extra beds

  • Rollaway beds are available for USD 10 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 10 per pet, per day (maximum USD 150 per stay)

Parking

  • Uncovered extended parking costs USD 10 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing that there's a fire extinguisher on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Candlewood Suites Syracuse Airport Aparthotel
Candlewood Suites Syracuse Airport
Candlewood Suites Syracuse
Candlewood Suites Syracuse Airport
Candlewood Suites Syracuse Airport an IHG Hotel
"Candlewood Suites Syracuse Airport an IHG Hotel"
Candlewood Suites - Syracuse Airport, an IHG Hotel Hotel

Frequently asked questions

Overall score and ratings

8.0

Very good

8.3/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

8/10 Very good

I stay here a lot when i come to syracuse for work. There is a plus to having a full size fridge with a kitchenette when you pack your lunch everyday. Shampoo, conditioner, and body wash are provided in the showers. Theres a dishwasher in the room. The rooms are large and clean. I havr never had an issue with noise (and i sleep during the day). The only problems i had with the most recent stay was the refrigerator and freezer would not keep temp and people would leave their dogs bussiness where it landed (that is out of the hotels control). This location does not offer breakfast however there are plenty of places to order from in the area. I personally love staying in this area of syracuse. I have stayed in some sketchy places in Syracuse and this place is by far the best for the price. And i have found the staff to be phenomenal every single time!
3-night business trip
Verified Hotels.com guest review

4/10 Fair

Disappointing
Could not check in till 5PM as hotel short of cleaning staff. Hotel run down and lamps not working and bath amenity dispensers not filled.
2-night trip
Verified Hotels.com guest review

4/10 Fair

Convenient but disappointing
I have never stayed in a Candlewood property so my expectations may be in misplaced. This property is poorly maintained; the facility is tired, dirty, and smelled of stale cigarette smoke. The staff was friendly but indicated they are exhausted. Convenient location.
1-night trip
Verified Hotels.com guest review

2/10 Poor

Robert, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Cindy, 3-night trip
Verified Hotels.com guest review

6/10 Good

Staff was friendly and very helpful. The room wasn't the cleaniest and is very outdated. For one night it was fine
Kelly, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Rebecca, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Nicole, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Would not stay here again.
This is my first time staying at this hotel, and my last. The room we were given was very outdated and it smelled terrible and was absolutely filthy. There was dirt and food on the floors and carpet and bugs crawling around. We immediately returned to the desk and asked for a new room. The second room smelled a little better and was cleaner than the first but still outdated and not as clean as it should be. The rugs in hallways are ripped and bunching up all over. I would not recommend.
Sandra, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Robert, 1-night trip
Verified Hotels.com guest review