Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG

Property class: 3
Family-friendly St. Catharines hotel with indoor pool, connected to the convention centre

Choose dates to view prices

Featuring a rooftop terrace, Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG puts you within a 10-minute drive of Lake Ontario and Outlet Collection at Niagara. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Ostin's Restaurant, which serves American cuisine and is open for breakfast, lunch and dinner. Other highlights include 2 bars/lounges, a 24-hour fitness centre and a garden. Fellow travellers love the helpful staff.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • Restaurants and 2 bars/lounges
  • Indoor pool
  • Rooftop terrace
  • Breakfast available
  • 24-hour fitness centre
  • Room service
  • Coffee shop/cafe
  • 24-hour business centre
  • Conference centre
  • Business centre
  • Meeting rooms

For families (6)

  • Free cots/infant beds
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Garden
The current price is €100
includes taxes & fees
1 Nov - 2 Nov

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 1 King Bed

A modern hotel room with a large bed, wooden headboard, bedside lamps, a desk, and a window with blinds.

Standard Room, 1 King Bed

8.4 out of 10
Very good
(8 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Mobility Accessible)

A modern hotel room with a large bed, wooden headboard, bedside lamps, a desk, and a window with blinds.

Standard Room, 1 King Bed, Roll-in Shower (Mobility Accessible)

9.0 out of 10
Wonderful
(9 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Jetted Tub

A modern hotel room with a large bed, wooden headboard, bedside lamps, a nightstand, and a bathroom visible through an open door.

Suite, 1 King Bed, Jetted Tub

8.4 out of 10
Very good
(19 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

A bed with white bedding and pillows against a wooden headboard.

Standard Room

9.4 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 Bedroom

A hotel room with two beds, a desk, a chair, and a large window with blinds.

Suite, 1 Bedroom

8.0 out of 10
Very good
(15 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, and a large window with blinds.

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(49 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

A modern living room with a grey sofa, a green throw pillow, and a wall-mounted abstract art piece.

Suite, 1 Bedroom

9.0 out of 10
Wonderful
(4 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About the area

Map
327 Ontario St, St. Catharines, ON, L2R5L3

What's nearby

  • Montebello Park - 4 min drive - 1.8 km
  • FirstOntario Performing Arts Centre - 6 min drive - 2.6 km
  • Meridian Centre - 6 min drive - 2.6 km
  • Brock University - 12 min drive - 11.8 km
  • Fallsview Casino - 23 min drive - 27.6 km

Getting around

  • Niagara Falls, NY (IAG-Niagara Falls Intl.) - 34 min drive
  • Toronto, ON (YYZ-Pearson Intl.) - 73 min drive
  • St. Catharines Station - 8 min drive
  • Grimsby Station - 17 min drive
  • Niagara Falls, ON (XLV-Niagara Falls Train Station) - 20 min drive

Restaurants

  • ‪McDonald's - ‬9 min walk
  • ‪Starbucks - ‬4 min drive
  • ‪Tim Hortons - ‬17 min walk
  • ‪Tim Horton's - ‬3 min drive
  • ‪Cobs Bread - ‬3 min drive

About this property

Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG

  • Featuring a rooftop terrace, Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG puts you within a 10-minute drive of Lake Ontario and Outlet Collection at Niagara. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Ostin's Restaurant, which serves American cuisine and is open for breakfast, lunch and dinner. Other highlights include 2 bars/lounges, a 24-hour fitness centre and a garden. Fellow travellers love the helpful staff.

At a glance

Hotel size

    • 181 rooms
    • Arranged over 9 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 5:30 AM
    • Express check-out available
    • Minimum check-in age – 21
    • Check-out time is 11 AM
    • Contactless check-out
    • Late check-out subject to availability

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
    • Information provided by the property may be translated using automated translation tools
    • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21

Pets

    • Pets allowed (dogs and cats only, 2 total)*
    • Service animals welcome
    • Specific rooms only. Pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation; restrictions apply*

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free on-site self-parking
    • Free on-site motorhome/coach/lorry parking
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • 2 bars/lounges
  • Restaurant
  • Coffee shop
  • Barbecue grills
  • Room service (limited hours)
  • Water dispenser

Travelling with children

  • Bowling alley
  • Children's menu

What to do

  • Bowling alley
  • Pool table
  • Bike rentals nearby
  • Ecotours nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Ski equipment hire nearby
  • Scuba-diving nearby
  • Skydiving nearby
  • Sledging nearby

Working away

  • 24-hour business centre
  • Meeting rooms
  • Computer station
  • Conference centre (19375 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bike hire

Facilities

  • 1 building/tower
  • Built in 1970
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Fireplace at reception
  • Television in common areas
  • 24-hour fitness centre
  • An indoor pool
  • Arcade/games room
  • Locally sourced food is prioritised
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Locally owned and organised tours and activities
  • Local artist showcase
  • Uses some LED lighting
  • Comprehensive food waste policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Lockers available
  • Banquet hall
  • Reception hall

Accessibility

  • Braille/raised signage
  • Lift
  • Lift door width (centimetres): 91
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 5 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 91
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 69
  • Step-free path to entrance

Room amenities

Be entertained

  • Flat-screen television
  • Premium cable channels
  • Films for purchase

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Premium bedding
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free weekday newspapers
  • Free WiFi
  • Free local calls

Food and drink

  • Fridge

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Water-efficient showers only

Special features

Dining

Ostin's Restaurant – This restaurant specialises in American cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Baci Caffe – This coffee shop specialises in American cuisine and serves breakfast and lunch. Open daily.
Parkway Social – This bar specialises in American cuisine and serves lunch, dinner and light fare. Open daily.

Fees & policies

Refundable deposits

  • Deposit: CAD 300.00 per accommodation, per stay

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CAD 5 to 25 per person
  • Late checkout can be arranged for an extra charge of CAD 69.00 (subject to availability)

Children & extra beds

  • Rollaway beds are available for CAD 15.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CAD 30 per pet, per night

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 10:00 PM
  • Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher and a smoke detector on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Also known as

Holiday Inn Hotel St. Catharines
Holiday Inn St. Catharines
Holiday Inn Hotel Suites St. Catharines Conference Center

Frequently asked questions

Does Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG offer free cancellation for a full refund?

Yes, Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG?

Yes, there's an indoor pool. Guests have pool access from 7:00 AM to 10:00 PM.

Are pets allowed at Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG?

Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of CAD 30 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG?

Yes, there's free self parking. Free motorhome/bus/lorry parking and electric car charging are available.

What are the check-in and check-out times at Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG?

Check-in start time: 3:00 PM; check-in end time: 5:30 AM. Check-out time is 11 AM. Late check-out is available for a charge of CAD 69.00 (subject to availability). Express check-out and contactless check-out are available.

Is there an on-site casino at Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG?

No, this hotel doesn't have a casino, but Fallsview Casino (17-min drive) and Casino Niagara (17-min drive) are both nearby.

What is there to do at Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG and nearby?

Have fun with nearby winter activities such as sledging, skiing and snow tubing, and in warmer months, enjoy a round of golf at the nearby golf course. Additional recreation on-site includes bowling. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include 2 bars and a 24-hour fitness centre. Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG also has an arcade and a garden.

Are there restaurants at or near Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG?

Yes, Ostin's Restaurant offers American cuisine.

What's the area around Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG like?

Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG puts you in Haig, in the heart of St. Catharines. Popular attractions include Clifton Hill, which is 16 minutes away by car.

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Reviews

Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG Reviews

8.4

Very good

8.6

Cleanliness

8.0

Location

8.6

Staff & service

8.2

Property conditions & facilities

Guest review summary

What guests liked

  • The on-site restaurant served excellent food with good value for money and generous portions. (31 reviews)
  • Breakfast was consistently described as great, good, and delicious, with many guests enjoying the variety and quality of the meal. (19 reviews)
  • The parking area is huge, safe, and has plenty of space to accommodate guests. (4 reviews)
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From real guest reviews summarized by AI.
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Popular mentions

Room
Service staff
Location
Restaurant
Bed
Breakfast
Building
Arcade
Bathroom
Children

Reviews

Verified review

10/10 Exceptional

Nice place to stay! Staff was nice
Verified review

10/10 Exceptional

Beautiful place to stay and all the staff is friendly and respectful
Verified review

10/10 Exceptional

Rooms were very clean and staff were helpful and very friendly
Verified review

10/10 Exceptional

Breakfast was great. Rooms were clean. Two restaurants made the stay even better plus the room service!
Verified review

6/10 Good

Staff was friendly. Bowling alley was cool
Verified review

10/10 Exceptional

Clean room / staff was wonderful
Room is gorgeous
Verified review

10/10 Exceptional

Clean, friendly, fun, with great restaurants and amenities,
Verified review

10/10 Exceptional

A clean, comfortable hotel with very friendly and helpful staff. We have stayed here before, and we will definitely stay here again in future!
Verified review

10/10 Exceptional

This was our first visit to the country, and this hotel was our first point of contact upon arrival. From the moment we entered, the hospitality was outstanding. We were warmly welcomed and immediately felt comfortable and at ease, which set a very positive tone for the start of our trip. Our room was well-suited for our family and provided everything we needed for a comfortable stay. Breakfast was available for an additional fee, though we chose to explore nearby local dining options instead. We also appreciated the complimentary parking, which was a convenient and valuable added benefit. Overall, the hotel made an excellent first impression and provided a great start to our visit. We thoroughly enjoyed our stay and would not hesitate to return in the future.
Verified review

10/10 Exceptional

The staff were good and the room was very good!
Verified review

10/10 Exceptional

Hotel restaurant andin bowling alley were perfect
Verified review

10/10 Exceptional

Room was clean and spacious for the family. Breakfast was good there was variety.
Verified review

10/10 Exceptional

I was really impressed with this hotel. It was a very clean, large room. Staff were very helpful from the moment we arrived. The bed was comfy and the shower was awesome. Wish we had stayed longer!
Verified review

10/10 Exceptional

Great hotel and great staff
Verified review

10/10 Exceptional

The room wa clean and comfortable. The staff was pleasant and helpful.
Verified review

10/10 Exceptional

We had great time. The hotel had a lot to offer. Bowling, arcade, bar, and pool. The paid breakfast was well worth the price. Very family friendly. We enjoyed our stay and would come back again
Verified review

10/10 Exceptional

The room was fantastic, clean and the staff was friendly. The only recommendation would be to put something in the room to absorb sound a little bit. Will be staying there again
Verified review

10/10 Exceptional

The stay was amazing, super clean room, desk staff was incredibly friendly and knowledgeable, pool was great. The holiday Inn would definitely be my first choice to stay in St. Catharine’s
Verified review

10/10 Exceptional

The location is amazing. Walking distance to restaurants stores and even gas stations. It’s attached to an incredible restaurant with very fair prices. The bowling alley and arcade are right inside too. I enjoyed the little cafe right inside and all the extra space in the lobby. The parking lot is very big with plenty of space to park. All of the staff were friendly and professional. The cleaning staff were prompt and thorough. Honestly a true hotel experience. Great place. Excellent stay.
Verified review

8/10 Very good

The staff were all very friendly and helpful. we had an issue with our room and they responded promptly to rectify the issues and made alternate accommodations for us so we were comfortable. thank you!
Verified review

10/10 Exceptional

Very good close to restaurant
Verified review

10/10 Exceptional

Nice modern hotel

Came for a concert, beautiful room, excellent breakfast.
Verified review

10/10 Exceptional

Late check out was offered for $40 which was so kind and much appreciated. Clean room and friendly staff.
Verified review

10/10 Exceptional

Nice friendly staff. The room was nice and clean. Pools a bit small but noone else was using it when we were there
Verified review

10/10 Exceptional

great staff, clean room