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1 room, 2 adults

El Dorado Royale, A Spa Resort by Karisma, Gourmet - All Inclusive

5-star5 stars
Km 45 Carretera CancunTulum Kantenah, Maroma, Playa del CarmenQROO77710Mexico

Playa del Carmen beachfront resort with 15 restaurants, spa
  • Free buffet breakfast, free WiFi, and free parking
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
Fabulous8.8
  • Liked the Martini Bar. Kumpai restaurant was delicious. Staff was nice, accommodating.Sep 13, 2018
  • Great staff, great food, great services. It’s a five starSep 11, 2018
144See all 144 Hotels.com reviews
From 12,234 reviewsTripAdvisor Traveller Rating

El Dorado Royale, A Spa Resort by Karisma, Gourmet - All Inclusive

from €361
  • Swim Up Jacuzzi Jr Suite
  • Luxury Jacuzzi Jr Suite
  • Beachfront Jacuzzi Junior Suite
  • Beachfront Honeymoon Suite

What’s around El Dorado Royale, A Spa Resort by Karisma, Gourmet - All Inclusive

Top spots nearby

Recommended by this property

  • Playacar Golf Club (15.4 mi / 24.8 km)

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 30 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 116 min drive
  • Free self parking
  • Free valet parking
  • Free area shuttle
  • Free shopping center shuttle

About El Dorado Royale, A Spa Resort by Karisma, Gourmet - All Inclusive

Location.
This all-inclusive adults-only property is situated on a Maroma beach. Regional points of interest include Crococun Zoo.

Resort Features.
At this all-inclusive property meals and beverages at on-site restaurants and bars, taxes, and gratuities are included in room rates. Recreational activities and entertainment may also be included. There may be charges for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Concierge services are also available.

El Dorado Royale, A Spa Resort by Karisma, Gourmet - All Inclusive has 6 outdoor swimming pools. Other recreational facilities include a private white sandy beach with direct access, tennis courts, a health club, an outdoor pool, and a spa tub. The onsite spa, Náay at this property offers massage and treatment rooms, facial treatments, body treatments, and beauty services. Business amenities include complimentary wireless Internet access, a meeting room for small groups, and business services. El Dorado Royale, A Spa Resort by Karisma, Gourmet - All Inclusive has 15 restaurants, 3 bars/lounges, 2 beach bars, and 4 swim-up bars. A buffet breakfast is complimentary to guests. 24-hour room service is available. The property has designated areas for smoking (fines may apply for smoking in non-smoking areas).

Guestrooms.
Amenities featured in guestrooms include flat-screen TVs, air conditioning, coffee/tea makers, in-room safes, and minibars (stocked with free items). All guestrooms provide complimentary bottled water. Bathrooms feature jetted tubs, separate bathtubs and showers, and bathroom phones.

At a glance

Key facts

Size

  • 478 rooms

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum guest age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free valet parking

Offsite

  • Free area shuttle

  • Free shopping center shuttle

Other information

  • Caters to adults only
  • All-inclusive (taxes and gratuities included)
  • Resort fee included
* See small print for additional details or extra charges

At the property

Food and drink
  • Free buffet breakfast daily
  • 15 restaurants
  • 9 bars/lounges
  • 2 beach bars
  • 4 swim-up bars
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • On private beach
  • Beach sun loungers
  • Number of outdoor pools - 6
  • Lazy river
  • Health club
  • Tennis on site
  • Full-service spa
  • Spa treatment room(s)
  • Beach umbrellas
  • Spa tub
  • Beach towels
  • Steam room
  • Sauna
Working away
  • Business center
  • Conference space size (feet) - 10764
  • Conference space size (meters) - 1000
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator/lift
  • ATM/banking
  • Designated smoking areas
  • Rooftop terrace
  • Garden

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Things to enjoy
  • In-room massage available
  • Balcony or patio
Freshen up
  • Private bathroom
  • Jetted bathtub
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

All inclusive

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (some restrictions)
  • Meals and beverages at companion properties

Activities and facilities/equipment
All non-motorized water sports are included.

Water activities
  • Kayaking
  • Snorkeling

Land activities
  • Bicycling
  • Fitness facilities
  • Tennis
  • Volleyball

Lessons/classes/games
  • Yoga

Entertainment
  • Onsite live performances

Other inclusions
  • Shuttle service to offsite activities

Not included
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Snorkeling excursions
  • Bottled wine
  • Bottled liquor
  • Airport transfers
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Offsite tours

Spa

Náay, the Spa at El Dorado Royale, features ocean and water views and offers a wide variety of options, including massages, aromatherapy, reflexology, facials, special body treatments and couples massage class. Spa facilities include a sauna, steam room, couples treatment rooms, outdoor treatment rooms and a fitness room.

Awards and affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

El Dorado Royale, A Spa Resort by Karisma, Gourmet - All Inclusive’s small print

Also known as

  • Dorado Royale Spa Resort Karisma All Inclusive
  • El Dorado Royale Spa Resort Karisma All Inclusive
  • El Dorado Royale Spa Karisma Playa del Carmen
  • El Dorado Royale Spa Karisma
  • El Dorado Royale Spa Resort Karisma Playa del Carmen
  • El Dorado Royale Spa Resort Karisma

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Fabulous 8.8 From 144 reviews

El Dorado Royale, A Spa Resort by Karisma, Gourmet - All Inclusive
Good6.0
Food poisoning, poor beach, well-kept facilities
We got food poisoning from one of the restaurants with two other friends and were seriously sick in the room for half our trip. The sickness lasted over a week with some continuing issues. The resort was nice enough, but the beach was poor. The food was unimpressive.
A Traveller, usOther trip
El Dorado Royale, A Spa Resort by Karisma, Gourmet - All Inclusive
Exceptional10.0
Awesome Place!
Great Resort! Great Staff!
Tyler, us2 night trip
El Dorado Royale, A Spa Resort by Karisma, Gourmet - All Inclusive
Exceptional10.0
Paradise for sure!
It was amazing!!
adrian, us2 night trip
El Dorado Royale, A Spa Resort by Karisma, Gourmet - All Inclusive
Good6.0
Sales pitch
Food was ok - high pressure to join a very expensive membership- whole trip geared toward a better room, better access, better area, etc for membership
Margaret, us3 night trip

See all reviews

El Dorado Royale, A Spa Resort by Karisma, Gourmet - All Inclusive

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