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Hard Rock Hotel Chicago, Chicago

4 stars4 stars
230 North Michigan AvenueChicagoIL60601United States of America
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Excellent4.0 / 5
Location
Great location
Service
Fantastic service
Food
Delicious food
WiFi
WiFi system needs upgrading
2168See all 2,168 Hotels.com reviews
From 2,596 reviewsTripAdvisor Traveller Rating

Hard Rock Hotel Chicago, Chicago

from €117
  • Deluxe Room, 1 King Bed
  • Room, 1 King Bed (Tower)
  • Studio Suite
  • Room, 1 King Bed, City View (Select)
  • Room, 2 Queen Beds, City View (Select)
  • Suite (Tower)
  • Room, 1 King Bed (Platinum)
  • Room, 2 Queen Beds (Platinum)

At a glance

Key facts

Hotel size

  • This hotel has 381 rooms
  • This hotel is arranged over 40 floors

Arriving/leaving

  • Check-in time starts at 3:00 PM
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Minimum check-in age is 21

  • Credit card deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Up to 40 lb

  • Pets allowed *

Internet

  • WiFi and wired Internet access in public areas *

  • WiFi and wired Internet access in rooms *

Transport

Parking

  • Valet parking *

Other information

  • Smoke-free property

Also known as

  • Chicago Hard Rock
  • Hotel Hard Rock Chicago
  • Chicago Hard Rock Hotel
  • Chicago Hotel Hard Rock
  • Hard Rock Chicago
  • Hard Rock Chicago Hotel
  • Hard Rock Hotel
  • Hard Rock Hotel Chicago
  • Hotel Chicago Hard Rock
  • Hotel Hard Rock

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

Deposit: USD 50 per night

Optional extras

Late check-out can be arranged for an extra charge of USD 50

Valet parking costs USD 65 per day with in/out privileges

Refrigerators are available for USD 10 per day

Rollaway beds are available for USD 25 per day

Breakfast costs between USD 15 and USD 30 per person (approximately)

Pets are allowed for an extra charge of USD 25 per pet, per day

WiFi is available in guestrooms for USD 13.50 per night (rates may vary)

WiFi is available in public areas for USD 13.50 per night (rates may vary)

Wired Internet access is available in guestrooms for USD 13.50 per night (rates may vary)

Wired Internet access is available in public areas for USD 13.50 per night (rates may vary)

In the hotel

Food and drink
  • Breakfast (surcharge)
  • 2 restaurants
  • 2 bars/lounges
  • Room service (during limited hours)
Things to do
  • Health club
  • Spa services on site
  • Spa treatment room(s)
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Billiards or pool table
Working away
  • 24-hour business center
  • Number of meeting rooms - 7
  • Conference space
  • Meeting rooms 9
  • Conference space size (feet) - 8400
  • Conference space size (meters) - 780
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 1929
  • Elevator/lift
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
Be entertained
  • 40-inch flat-screen TV
  • First-run movies
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • WiFi (surcharge)
  • Free local calls
Food and drink
  • Refrigerator (on request)
  • Microwave (on request)
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Hard Rock Hotel Chicago offers 2 private massage treatment rooms to handle guests' relaxation and rejuvenation needs. Facials, massages, and nail treatments are provided by appointment. Guests wishing to enjoy a spa treatment in the comfort of their room can arrange a private appointment for an additional charge.

Dining

Mr. Browns Lounge - This restaurant serves lunch and dinner. Open daily.

Hard Rock Hotel Chicago, Chicago’s small print

Also known as

  • Chicago Hard Rock
  • Hotel Hard Rock Chicago
  • Chicago Hard Rock Hotel
  • Chicago Hotel Hard Rock
  • Hard Rock Chicago
  • Hard Rock Chicago Hotel
  • Hard Rock Hotel
  • Hard Rock Hotel Chicago
  • Hotel Chicago Hard Rock
  • Hotel Hard Rock

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

Deposit: USD 50 per night

Optional extras

Late check-out can be arranged for an extra charge of USD 50

Valet parking costs USD 65 per day with in/out privileges

Refrigerators are available for USD 10 per day

Rollaway beds are available for USD 25 per day

Breakfast costs between USD 15 and USD 30 per person (approximately)

Pets are allowed for an extra charge of USD 25 per pet, per day

WiFi is available in guestrooms for USD 13.50 per night (rates may vary)

WiFi is available in public areas for USD 13.50 per night (rates may vary)

Wired Internet access is available in guestrooms for USD 13.50 per night (rates may vary)

Wired Internet access is available in public areas for USD 13.50 per night (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.0 /5 from 2168 reviews

Hard Rock Hotel Chicago, Chicago
Excellent4.0 / 5
Good choice at the heart of the city of Chicago
My wife and I explored Chicago for the first time visiting the city from that great location. Except of front desk's first check in contact- pretty much impersonal service attitude. Concierge service was efficient but rather unfriendly. The entire ambiance of the hotel and the rooms was very dark. Other than that- including the quality of the rooms, short waiting time for elevators considering the size of the hotel and the exceptionally great location we loved our stay in Hard Rock hotel
2 night romance trip
Hard Rock Hotel Chicago, Chicago
Outstanding5.0 / 5
Love the Hard Rock Hotel
Great stay at the hotel. Great location for getting around the city easily. Hotel spotless clean. Staff exceptionally helpful and friendly. Only negative was the expensive in-room wifi but I could live without it for a few days and probably needed a break from it anyway! Recommend this hotel without any hesitation. Try the Jamaican restaurant onsite, food was fantastic
4 night family trip
Hard Rock Hotel Chicago, Chicago
Outstanding5.0 / 5
Great, as ever.
Always comfortable and friendly. I got a 'back' corner room that was a bit noisier than normal
1 night business trip
Hard Rock Hotel Chicago, Chicago
Good3.0 / 5
Bad wifi good location
Wifi was so bad it made the hotel less desirable.
3 night business trip
Hard Rock Hotel Chicago, Chicago
Outstanding5.0 / 5
loved it
This was a great hotel. easy to come in and out. great food places around.
5 night business trip

See all reviews

Hard Rock Hotel Chicago, Chicago

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