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All properties in Rio Grande, Puerto Rico
1 room, 2 adults

Hyatt Regency Grand Reserve Puerto Rico

4-star4 stars
Great for families

Good to know

  • Cribs/infant beds (surcharge)
  • Free cribs/infant beds
  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
200 Coco Beach Blvd. Highway 955-I, Rio Grande, 00745, Puerto Rico

Upscale beachfront resort with golf course, near Coco Beach Golf and Country Club
  • Free WiFi
  • Great for families

    Good to know

    • Cribs/infant beds (surcharge)
    • Free cribs/infant beds
    • In-room childcare (surcharge)
    • Babysitting or childcare (surcharge)
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Worst customer service in the world. Do yourself a favor and don’t come here. Oct 12, 2020
  • Great experience. Immaculate views. I noticed small things... but they were not a big…Sep 22, 2020

Hyatt Regency Grand Reserve Puerto Rico

from €288
  • Deluxe Suite, 1 Bedroom (2 Double Beds & 2 Sofa beds)
  • Deluxe Suite, 1 Bedroom (1 King bed & 2 Sofa beds)
  • Suite, 1 Bedroom (2 Double Beds & 1 Sofabed)
  • Deluxe Room, 2 Double Beds, Ocean View
  • Deluxe Room, 1 King Bed, Ocean View
  • Club Room, 2 Double Beds, Oceanfront
  • Club Room, 1 King Bed, Ocean View
  • Room, Accessible, Garden View (2 Double Beds and 1 Sofa Bed)
  • Club Room, 2 Double Beds, Garden View
  • Club Room, 1 King Bed, Garden View
  • Room, 2 Double Beds, Garden View
  • Room, 1 King Bed with Sofa bed, Garden View
  • Suite, 1 King Bed (Regency)
  • Deluxe Room, 2 Double Beds, Oceanfront
  • Deluxe Room, 1 King Bed, Oceanfront
  • Deluxe Room, 2 Double Beds, Garden View
  • Deluxe Room, 1 King Bed, Garden View

What’s around Hyatt Regency Grand Reserve Puerto Rico

Landmarks

  • On the beach
  • Coco Beach Golf and Country Club - 18 min walk
  • El Yunque National Forest - 5.9 mi / 9.6 km
  • Carabali Rainforest Park - 7.4 mi / 11.9 km
  • JungleQui Rainforest Ecoadventure Park - 8.4 mi / 13.5 km
  • Luquillo Beach - 8.5 mi / 13.7 km
  • The Outlet Ruta 66 - 8.9 mi / 14.4 km
  • La Mina Falls - 11.6 mi / 18.7 km

Getting around

  • Luis Munoz Marin Intl. Airport (SJU) - 31 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 543 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 4:00 PM-midnight
  • Check-out time is noon
  • Express check-out
Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.For more details, please contact the property using the information on the booking confirmation. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Required at check-in

  • Credit card required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Valet parking * on site

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
  • Supervised childcare/activities (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 4 restaurants
  • 3 bars/lounges
  • Coffee shop/café
  • Beach bar
  • Swim-up bar
  • Poolside bar
  • Room service (during limited hours)
Things to do
  • Fitness classes on site
  • Kayaking on site
  • Playground on site
  • Scuba diving on site
  • Snorkeling on site
  • Yoga classes/instruction on site
  • Golfing nearby
  • Hiking/biking trails nearby
Working away
  • Number of meeting rooms - 13
  • Conference space
  • Conference space size (feet) - 40000
  • Conference space size (meters) - 3716
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 20
  • ATM/banking
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • Balcony or patio
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • 49-inch Smart TV
  • Pay movies
  • Digital TV channels
Stay connected
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Spa

Rainforest Spa has 7 treatment rooms including rooms for couples. Services include hot stone massages, sports massages, body wraps, and body scrubs. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Water's Edge - This restaurant serves breakfast and lunch.

Nori Asian Grill - This restaurant serves dinner only. Open daily.

Prime 787 - This restaurant serves dinner only. Open daily.

Recreation

On Site

  • Golf course on site
  • Outdoor tennis court
  • Sauna
  • Spa tub
  • Steam room
  • Tennis on site
  • Fitness classes on site
  • Kayaking on site
  • Playground on site
  • Scuba diving on site
  • Snorkeling on site
  • Yoga classes/instruction on site

Nearby

  • Golfing nearby
  • Hiking/biking trails nearby

Hyatt Regency Grand Reserve Puerto Rico’s small print

Also known as

  • Gran Melia Golf
  • Puerto Rico Gran Melia Resort
  • Gran Melia Golf Resort Puerto Rico Rio Grande
  • Gran Melia Golf Puerto Rico Rio Grande
  • Paradisus Puerto Rico
  • Gran Melia Golf Resort Puerto Rico Hotel Rio Grande
  • Sol Melia Rio Grande
  • Gran Melia Rio Grande
  • Melia Coco Beach Puerto Rico Resort
  • Melia Coco Beach Puerto Rico Rio Grande
  • Gran Melia Golf Resort Puerto Rico
  • Gran Melia Golf Puerto Rico
  • Melia Coco Beach Puerto Rico Resort Rio Grande
  • Melia Coco Beach Puerto Rico Rio Grande
  • Resort Melia Coco Beach Puerto Rico Rio Grande
  • Rio Grande Melia Coco Beach Puerto Rico Resort
  • Melia Coco Beach Puerto Rico Resort
  • Resort Melia Coco Beach Puerto Rico
  • Gran Melia Golf Resort Puerto Rico
  • Hyatt Regency Coco Beach Resort Rio Grande
  • Gran Melia Golf Resort
  • Hyatt Regency Coco Beach Rio Grande
  • Hyatt Regency Coco Beach
  • Resort Hyatt Regency Coco Beach Resort Rio Grande
  • Rio Grande Hyatt Regency Coco Beach Resort Resort
  • Resort Hyatt Regency Coco Beach Resort
  • Gran Melia Golf Resort Puerto Rico
  • Melia Coco Beach Puerto Rico
  • Hyatt Regency Coco Beach Resort Rio Grande
  • Hyatt Regency Coco Beach Rio Grande
  • Melia Coco Beach Puerto Rico Resort Rio Grande
  • Hyatt Regency Coco Beach
  • Resort Hyatt Regency Coco Beach Resort Rio Grande
  • Rio Grande Hyatt Regency Coco Beach Resort Resort
  • Resort Hyatt Regency Coco Beach Resort
  • Gran Melia Golf Resort Puerto Rico
  • Melia Coco Beach Puerto Rico
  • Hyatt Regency Coco Rio Grande
  • Gran Melia Puerto Rico
  • Gran Melia Puerto Rico Golf
  • Gran Melia Resort Puerto Rico
  • Puerto Rico Golf Resort
  • Puerto Rico Gran Melia

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

  • Pool access available from 7:00 AM to 10:00 PM.
  • Guests under 18 years old are not allowed in the spa.

    This property does not have elevators.

    Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

    Personal protective equipment, including masks, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some onsite facilities.

    Contactless check-in and contactless check-out are available.

    Enhanced food service safety measures are in place.

    Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

    Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

    The property affirms that it follows sanitization practices of GBAC STAR (Hyatt) guidelines.

    The property affirms that it adheres to the Ecolab (3rd party expert - Global) sanitization guidelines.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

    Reservations are required for golf tee times and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

    Mandatory fees

    You’ll be asked to pay the following charges at check-in or check-out:

    Deposit: USD 100.00 per night

    • Resort fee: 18.0 percent of room rate

    Resort fee inclusions:

    • Fitness center access
    • Internet access (may be limited)
    • Phone calls (may be limited)
    • In-room coffee
    • Additional inclusions

    Optional extras

    Self parking costs USD 16.73 per night

    Valet parking costs USD 27.88 per night

    Buffet breakfast is offered for an extra charge of USD 27 for adults and USD 14 for children (approximately)

    Cribs/Infant beds are available for USD 0 per day

    Babysitting/childcare is available for an extra charge

    Airport shuttle service is offered for an extra charge of USD 96 per person (roundtrip)

    Airport shuttle service for children costs USD 96 (roundtrip)

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Hyatt Regency Grand Reserve Puerto Rico

    • Does Hyatt Regency Grand Reserve Puerto Rico offer free cancellation for a full refund?
      Yes, Hyatt Regency Grand Reserve Puerto Rico does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • What are the cleanliness and hygiene measures currently in place at Hyatt Regency Grand Reserve Puerto Rico?
      This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
    • Is parking offered on site at Hyatt Regency Grand Reserve Puerto Rico?
      Yes. Self parking costs USD 16.73 per night. Valet parking costs USD 27.88 per night.
    • Is there a pool at Hyatt Regency Grand Reserve Puerto Rico?
      Yes, there are 3 outdoor pools and a children's pool. Guests have pool access from 7:00 AM to 10:00 PM.
    • Are pets allowed at Hyatt Regency Grand Reserve Puerto Rico?
      Sorry, pets aren't allowed, but service animals are welcome.
    • What are the check-in and check-out times at Hyatt Regency Grand Reserve Puerto Rico?
      You can check in from 4:00 PM to midnight. Check-out time is noon. Express check-out and contactless check-in and check-out are available.
    • Are there restaurants at or near Hyatt Regency Grand Reserve Puerto Rico?
      Yes, there are 4 onsite restaurants. Nearby restaurants include Pasion (6-min walk), Richie's Cafe (4.1 mi), and Ekelekua (4.3 mi).
    • Is airport shuttle service offered by Hyatt Regency Grand Reserve Puerto Rico?
      Yes, an airport shuttle is available. The charge is USD 96 per person roundtrip.
    • Is there an onsite casino at Hyatt Regency Grand Reserve Puerto Rico?
      No, this resort doesn't have a casino, but Wyndham Rio Mar Casino (16-min drive) is nearby.
    • What is there to do near Hyatt Regency Grand Reserve Puerto Rico?
      Recommended spots to visit include Coco Beach Golf and Country Club (0.9 mi) and El Yunque National Forest (5.9 mi), along with Carabali Rainforest Park (7.4 mi) and JungleQui Rainforest Ecoadventure Park (8.4 mi).

    Recent reviews

    Very Good 8.4 From 265 reviews

    Exceptional 10.0
    This place is amazing I like da fact that it’s separated n not one big hotel
    Natasha, us4 night trip with friends
    Fair 4.0
    We don’t like this hotel at all, poor food options, just 2 restaurants open and nothing to eat close to the pool. The room has not even complementary bottle water. We had to wait 40 minutes in a line for breakfast and I am pregnant. Definitely I am not coming back. Not a cheap hotel but the service and everything else's was super cheap.
    Claudia, us2 night romance trip
    Exceptional 10.0
    Exelente servicio! Desde la llegada ha sido maravilloso, el trato de los maleteros, meseros, bartender entre otros es esclusiva! Regreso a despedir el año!
    Wendra, us1 night trip
    Exceptional 10.0
    This resort was absolutely beautiful and everyone was so nice! Definitely going back!
    Salena, us4 night romance trip
    Very Good 8.0
    Beautiful resort, just have to be coherent with people who don’t speak Spanish but staff were polite and rooms are amazing...
    Anthony, us4 night trip with friends
    Exceptional 10.0
    Very great friendly staff! I’d come back to this place ten times!!
    Thea, us4 night trip with friends
    Exceptional 10.0
    It was a great experience... I loved my stay and I cant wait to come back
    Naseehah, us4 night romance trip
    Good 6.0
    Nice rooms but cleanliness not up to par because of limited staff. I also used room service and they brought me cold food.
    us4 night romance trip
    Very Good 8.0
    The customer service was excellent and the property was beautiful definitely would recommend this place
    Kris, us4 night romance trip
    Exceptional 10.0
    Beautiful Hotel! Can’t wait for the entire place to open up!
    us6 night trip

    Hyatt Regency Grand Reserve Puerto Rico

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